Just bought a square Christmas tree skirt from Ivyline and it’s exactly as described (maybe better than the photos) I’m very pleased. Thank you
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Over time, I've collected 9 of Ivyline's excellent Ella planters. Builders recently destroyed my garden; even managing to throw away one of the fantastically useful planter water retention inserts.... Leggi di più
L'azienda ha risposto
Outstanding customer service. We were sent the wrong log storage (due to the supplier labelling the boxes incorrectly) and Ivyline arranged for the incorrect package to be picked up and the correct on... Leggi di più
L'azienda ha risposto
4 out of 8 plant pots/vases arrived completely broken. Customer service was super helpful and sent out replacements quickly. One of the replacements had a small crack in it, but it was workable. Think... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1976, Ivyline has dedicated itself to making functional products beautiful, bringing elements of luxury to your home and garden. Our ethical product range is designed with love in our UK HQ and comprises everything from fire pits and candles to planters, plant pots and everything in between. We create contemporary accessories for the home and garden. We are experts in trend-led planters, homewares, vases, firepits and more.
Informazioni di contatto
Ivyline Ltd, CV8 2LG, Kenilworth, Regno Unito
- 02476 339 180
- marketing@ivylinegb.co.uk
- ivylinegb.co.uk
What fantastic customer service
What fantastic customer service. Stupidly late, in my casual disorganised manner, I decide I want a Christmas tree skirt. I contacted them to see if I had missed last post, clearly I had but doesn’t hurt to ask, right. I chatted to a wonderfully helpful person called Meg, they checked all the garden centres nearby for me to see if I could get one, there were none to be had. I thought I’d have to look at an ugly tree stand for the next two weeks, but wonderful Meg then found one in their warehouse and has organised a next day courier to bring it to me. I am delighted beyond!
21 dicembre 2023
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Risposta di Ivyline
Hi Alison,
Thank you for taking the time to leave us such a wonderful review! We're so glad to hear that Meg was able to sort you out with one of our Christmas Tree Skirts!
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Great product and incredible customer…
Great product and incredible customer service from Meg. Couldn’t be happier!
20 dicembre 2023
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Risposta di Ivyline
Hi Sam,
Thank you for leaving us a 5-star review!
We're so glad to hear that Meg was able to assist you - I have passed on your review to the team!
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Risposta di Ivyline
Hi Dawn,
Thank you for leaving us a 5-star review!
We're so glad to hear that you are loving your new Christmas Tree Skirt - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Lovely product and great service
Lovely product. Ordered another for a gift!
Speedy delivery. Impressed.
13 dicembre 2023
Risposta di Ivyline
Hi Sharon,
Thank you so much for taking the time to leave us a 5-star review!
We're so glad to hear that you're loving your new Padstow Candle Trays - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Wonderful service and the quality of…
Wonderful service and the quality of the product is amazing. Would highly recommend to all.
12 dicembre 2023
Risposta di Ivyline
Hi Mark,
Thank you for leaving us a 5-star review!
We're so glad to hear that you are loving your new Log Storage - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Risposta di Ivyline
Hi Tracey,
Thank you for leaving us a 5-star review!
We're so glad to hear that you are loving your new Christmas Tree Skirt - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Risposta di Ivyline
Hi Ayda,
Thank you for taking the time to leave us a 5-star review!
Thanks,
Martha, Ivyline
Fast delivery
Fast delivery, item is better quality than expected. The experience is very positive in overall.
27 novembre 2023
Risposta di Ivyline
Hi Jolanta,
Thank you so taking the time to leave us your positive feedback and a 5-star review!
We're so pleased to hear that you had a great shopping experience with us, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Great quality item
Received item fairly quickly and really good quality seagrass solid Christmas tree skirt that comes apart so easily stored. A lot of tree skirts are very difficult to store.
8 dicembre 2023
Risposta di Ivyline
Hi Chris,
We're so glad to hear that you love your new Christmas Tree Skirt, and it is the finishing touch to your festive décor!
We hope to see you shopping with us again soon!
thanks,
Martha, Ivyline
I am very happy with my purchases
I am very happy with my purchases , they arrived quickly and well packed . The items are exactly as described and I am pleased with them as they are a little bit different from the norm and I like that individuality .
6 dicembre 2023
Risposta di Ivyline
Hi Sharon,
Thank you for leaving us such a great review! We're so glad to hear that you are loving your new items, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Personal Service
This was a gift. Ivyline made sure it was especially packed to meet our requirements.
6 dicembre 2023
Risposta di Ivyline
Hi Jane,
Thank you so much for leaving us such a wonderful review! We hope the recipient enjoys the gift, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Good service
Very good range of products for
indoor plants .
My queries handled quickly and professionally will use again .
13 dicembre 2023
Non scritta su invito
Risposta di Ivyline
Hi Lesley,
Thank you so much for taking the time to leave us a 5-star review.
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Excellent Products And Communications
Excellent Products And Communications. A very minor issue was resolved swiftly and without any fuss. I have no reservations in using Ivyline in the future
11 dicembre 2023
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Risposta di Ivyline
Hi Chris,
Thank you so much for your positive feedback and 5-star review! I'm so glad to hear that the team were able to assist you with your query.
We hope to see you shopping with us again soon!
Thanks,
Martha
Risposta di Ivyline
Hi Lindsay,
Thank you so much for leaving us a positive feedback and 5-star review!
We hope to see you shopping with us again soon!
Thanks,
Martha
Great experience
Great experience, managed to get two items I wanted at reduced prices!! Items are lovely and arrived quickly.
1 dicembre 2023
Risposta di Ivyline
Hi Vee,
Thank you so much for leaving us a positive feedback and 5-star review! I'm glad to hear that you're loving your new Copper Hanging Planters!
We hope to see you shopping with us again soon!
Thanks,
Martha
Excellent Service
Unexpected problem. Which was dealt with straight away. By a professional member of staff, vis chat. Resolved & Email confirmation within seconds Thank you so much.
Will definitely be ordering again in the future.
1 dicembre 2023
Risposta di Ivyline
Hi Lynn,
Thank you so much for your positive feedback and 5-star review! I'm so glad to hear that the team were able to assist you with your query.
Love to hear that you are loving your new Rattan Christmas Tree - we'd love to see how you style this! Feel free to tag us in your pictures using the hashtag, #MyIvyline.
We hope to see you shopping with us again soon!
Thanks,
Martha
The planters were very well packaged in…
The planters were very well packaged in sturdy boxes. Both of the planters have a lovely design and they are perfect for my plants.
30 novembre 2023
Risposta di Ivyline
Hi Debbie,
Thank you so much for your positive feedback and 5-star review! I'm so glad to hear that you are loving your new Monza Planter!
We hope to see you shopping with us again soon!
Thanks,
Martha
fast delivery excellent service
29 novembre 2023
Risposta di Ivyline
Hi Kath,
Hi Anne Marie,
Thank you so much for your positive feedback and 5-star review! I'm so glad to hear that you enjoyed shopping with us.
We hope to see you shopping with us again soon!
Thanks,
Martha
Beautiful item
Beautiful item, such a great price with super fast delivery
Very well packaged. I love it
29 novembre 2023
Risposta di Ivyline
Hi Frankie,
Thank you so much for your positive feedback and 5-star review!
I'm so glad to hear that you love your new Fireside Companion Set, ready for the cosy season. We'd love to see how you style this by tagging us in your pictures using the hashtag, #MyIvyline!
We hope to see you shopping with us again soon!
Thanks,
Martha
Beautiful item purchased from Ivyline
Beautiful item purchased from Ivyline, customer servant was excellent and delivery was quick and efficient
28 novembre 2023
Risposta di Ivyline
Hi Anne Marie,
Thank you so much for your positive feedback and 5-star review!
I'm so glad to hear that you love your new Nordic Wooden Advent Calender. We'd love to see how you style this by tagging us in your pictures using the hashtag, #MyIvyline!
We hope to see you shopping with us again soon!
Thanks,
Martha
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