My customer service experience was top notch. Thank you Anna. When i ordered my h7 at the end of December '25, it arrived within 4 days. That was my first good experience. Its been a fun 700+ mil... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I want to start out saying how truly great full I am for the help and support I recieved during my troublesome times. The support team at isinwheel delivered not only prompt solutions to my inquiries,... Leggi di più
Isinwheel CS department is to notch!! A part was sent from them and stalled in shipping. Isinwheel locked into it found out customs lost it. And isinwheel sent a new part different shipping company an... Leggi di più
They have been good for their customer service, Replied promptly. Came to an agreement. I am satisfied with their service. Review no. 2 --- They were great in communicating back and forth with me... Leggi di più
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
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Le persone hanno visualizzato anche
Great customer service for replacement part
Needed a replacement part for my bike and the response was very fast, and received the part very quickly.
The customer service is very amazing and…
The customer service is very amazing and responsive. Moreover, I highly recommend you to have this scooter and it comes with tools and charger with mini bag so that you can take the charger wherever you go in case if you run out battery.
Service and quality
Very satisfied with the fast and courteous service.
Good communication and follow-up of my file.
The receipt of spare parts was received promptly.
I am very happy and satisfied to have purchased my bikes from Isinwheel.
Customer support was able to handle my…
Customer support was able to handle my warranty issue with no hangups great job !
We purchase 2 cargo bikes
We purchase 2 cargo bikes, and with the one bike we had a few small issues that were addressed very quickly! Isinwheel is a fantastic company to deal with.. they are very responsive and corrected the issue immediately!! We love these bikes.. we bike all over Florida and then bring them back to Canada.. they will service Canada and USA !!
Low quality
I wish I had never purchased from this company . I had a break in weld on the frame from normal usage . The scooter was 6 weeks old . They stated they could not repair and offered a 50% refund or 50% off another scooter , which took weeks of negotiations.
Amazing customer service
Amazing customer service. Isinwheel was very understanding of my situation and was very helpful and exceeded my expectations. This is why I purchased my second v10. Thank you iSinwheel!
Great service and great product!
Great customer service!
We purchased the Isinwheel M50 and M10 mountain bikes and two handlebar bags - the bikes arrived promptly, easy to assemble, and ride just great! The one handlebar bag that arrived is a nice fit, but the second bag wasn't delivered. Once informed of the missing bag Isinwheel was great to work with - polite service, very professional. They sent the bag immediately - it arrived much quicker than I expected. Great customer service - highly recommend Isinwheel!
Company always responds timely to…
Company always responds timely to emails and always provides answers and solutions to my problems with links, videos, or detailed instructions.
I love my H7Pro scooter and so does my…
I love my H7Pro scooter and so does my family. SO when I need help to keep it running I am glad I can rely on you guys to help me fix things when they failed to work right.
Speedy resolution to my unfortunate situation
Fantastic experience with rhis company’s customer service. Upon delivery my throttle lever was broken. I messaged the company and they got back to me quickly to resolve my issue and sent me out a replacement.
5 stars isn’t enough for this company
5 stars isn’t enough for this company. Their customer service is higher than that. I would recommend them.
Get yours now!!
Get yours now!!! My boyfriend and I have scooter date nights and they’re incredibly cute and brings the inner child out of us every time
Great scooter for the money
Late delivery
My scooter came a bit later than I was expecting it but I was able to resolve the problem with the company.
M40 FOLDING BIKE REPORT
After ordering the M40 folding bike I was notified of a stock delay of 2 months. My money was immediately refunded and when back in stock reinstated at the original price. This was done without prompting. I can only say the honesty and integrity was refreshing to say the least. As for the bike, it is sensational. I purchased it to carry in my motorhome, as many had been stolen from mounts outside motor homes.
The bike meets all those requirements but with breathtaking performance. A truly fantastic product.
I’ve purchased the H7 pro scooter from…
I’ve purchased the H7 pro scooter from isinwheel ! I love the led lights on the scooter the most ! I haven’t yet tried 37 mph but I will definitely do an update on speed check it’s good for my commute back and forth around my neighborhood while running errands.
Best team
Hi!wanted to say thank you so much to the costumer support team at i-scooter, so nice to talk with and really quick response from the team. Every small problem I had white my ix7 pro has been resolved fast and properly no issue what so ever. Thanks again to the team.
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