Irish Life Recensioni 

283
•
TrustScore 3.5 su 5

3,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ivan Soroka was a pleasure to deal with. Very professional and easy to get along with. He made us feel comfortable and helped us understand everything from start to finish. He came across as someone w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m so grateful to Irish Life for helping me secure both my 360 Health Insurance and Life Insurance. When all my applications were finally approved, I felt such a huge sense of relief. It was... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I did contact complaints - they refused me on both grounds 1. Ambiguous documentation 2. Failure of Irish Life to comply with the 2025 Central bank code of practice by not giving me an opportunity t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ease of everything along the whole process. It certainly helped with alleviating the stress of being unwell, knowing that I was covered, and claim looked after so promptly.

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

283 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(283)

185 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very satisfied with my financial review

Very satisfied with my financial review. The advisor could not have been more helpful in explaining the options & sorting out the whole process & next steps as quickly as possible.

14 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Valutata 1 stelle su 5

Horrible customer service experience

Horrible customer service experience, after 3 phone calls over 2 weeks they tell me to download a app to abtain info.

19 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your feedback. We are very disappointed to learn that your experience with customer services did not meet your expectations.
We would like the opportunity to address your concerns; can you please contact customerservices@irishlife.ie with your contact details so we can investigate this matter for you.

Best wishes
Irish Life

Valutata 1 stelle su 5

Consistently unable to log on-‘error…

Consistently unable to log on-‘error try later’- more often the response than not

18 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your feedback, we are sorry to learn of the difficulties you had, please contact xxxxxx@irishlife.ie with your contact details so we can investigate these issues for you.

Best wishes
Irish Life

Valutata 5 stelle su 5

Easy to organise and the Financial…

Easy to organise and the Financial advisor Colm was friendly and understanding. Information and suggestions were relevant and not jargon heavy. I left feeling satisfied that he had a good grasp of my situation and advice given was relevant to same

14 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a good experience dealing with our Financial Adviser.

Best wishes
Irish Life

Valutata 5 stelle su 5

Easy access

Excellent service would highly recommend Irish Life

18 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.

Best wishes
Irish Life

Valutata 4 stelle su 5

Simple and straightforward

Irish Life health policy is easy to understand and the website is fairly easy and straightforward. Making a claim is not difficult once you have the proper written receipt of payment. Hospital procedures seem to be paid directly without payment from the patient and submitting receipts.

18 giugno 2026
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Risposta di Irish Life

Thank you for taking the time in letting us know about your experience. If there is anything you would like us to follow up on, please contact customer service at Heretohelp@irishlifehealth.ie

Best wishes
Irish Life

Valutata 1 stelle su 5

Terrible Healthcare insurance …

An absolutely awful company to deal with, terrible customer care which you will be lucky to get a reply from and if you do they will cut you off mid conversation.
As for making a claim , this company will do everything they can to not pay out on a simple claim unless you jump through numerous hoops.
Avoid Irish Life Health at all costs because that’s all it will do is cost you and not them.

6 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for taking the time to share your feedback on your Health Insurance Policy. We would like the opportunity to investigate the issues you raised. Please contact Escalations@irishlifehealth.ie with your contact details so we can follow up with you.

Best wishes
Irish Life

Valutata 5 stelle su 5

The financial advisor was very helpful

The financial advisor was very efficient and helpful. Excellent customer service.

30 giugno 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Valutata 4 stelle su 5

Usually payments are settled quickly…

Usually payments are settled quickly but there is usually an excess.
My premium went up from €170 to €200 per month this year. A considerable amount for a senior citizen.

25 giugno 2026
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Risposta di Irish Life

Thank you for taking the time in letting us know about your experience. If there is anything you would like us to follow up on, please contact customer service at customerservice@irishlife.ie.

Best wishes
Irish Life

Valutata 5 stelle su 5

The speed and quality

The speed and quality , and the lovely staff

17 luglio 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Valutata 5 stelle su 5

The advisor was great

30 luglio 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Valutata 5 stelle su 5

Extremely helpful customer service rep

Extremely helpful customer service rep! Nothing was too much trouble. Explained everything in detail and made sure I understood everything!

8 giugno 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.

Best wishes
Irish Life

Valutata 5 stelle su 5

Irish Life Health has been a revelation…

Irish Life Health has been a revelation regarding our health entitlements. Advisor was very knowledgeable, no nonsense, straight and factual. Very easy to understand, no bells and whistles language. Exactly what we need ,we feel covered and safe. Like the integrity of the company and staff. To top it off, I needed a procedure, reassured, I was covered by advisor, went and had a trouble free operation. So reassured now both my wife and I.
Thanks for the help to get organised.
Sincerely Paraic Gibbons

4 agosto 2026
Non scritta su invito
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Risposta di Irish Life

Thank you for your wonderful feedback. We are delighted that you are impressed with your Health insurance policy and the service received.

Best wishes
Irish Life

Valutata 5 stelle su 5

Great communication

Great communication

31 luglio 2026
Non scritta su invito
Logo di Irish Life

Risposta di Irish Life

Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.

Best wishes
Irish Life

Valutata 5 stelle su 5

Very prompt appointments

Very prompt appointments, everything explained before the procedure. And also a very quick response on the results.

9 luglio 2026
Non scritta su invito
Logo di Irish Life

Risposta di Irish Life

Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.

Best wishes
Irish Life

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