Ivan Soroka was a pleasure to deal with. Very professional and easy to get along with. He made us feel comfortable and helped us understand everything from start to finish. He came across as someone w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’m so grateful to Irish Life for helping me secure both my 360 Health Insurance and Life Insurance. When all my applications were finally approved, I felt such a huge sense of relief. It was... Leggi di più
L'azienda ha risposto
I did contact complaints - they refused me on both grounds 1. Ambiguous documentation 2. Failure of Irish Life to comply with the 2025 Central bank code of practice by not giving me an opportunity t... Leggi di più
L'azienda ha risposto
Ease of everything along the whole process. It certainly helped with alleviating the stress of being unwell, knowing that I was covered, and claim looked after so promptly.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.
Informazioni di contatto
Irlanda
- irishlife.ie
3,7
Nella media
283 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to deal with and their App is great
Very easy to deal with. Good coverage and it's so easy to do everything with their app.
14 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your rating.
We’re delighted that you had such a positive experience when dealing with the app.
Best wishes
Irish Life
Horrible app
Horrible app, horrible claim process, picture upload to claim is not effective. Claims rejected has no room for discussion apart of create a new one.
VHI is much better process and app.
10 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback, we are sorry to learn of the difficulties you had with your Health Insurance policy. Please contact Escalations@irishlifehealth.ie with your contact details so we can investigate these issues for you.
Best wishes
Irish Life
Excellent service
Excellent service. Pleasant person on the phone. Claim handled efficiently. Well Done Irish Life!
7 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback on our service.
It’s lovely to hear that you had an excellent experience dealing with Irish life.
Best wishes
Irish Life
Straight forward and seamless…
Straight forward and seamless transaction
2 luglio 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your wonderful feedback. We are delighted that you were impressed with Irish Life.
Best wishes
Irish Life
Customer service
Very helpful Irish Life advisor. Level of cover clearly outlined.
10 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a good experience dealing with our Financial Adviser.
Best wishes
Irish Life
My adviser Tommy was extremely…
My adviser Tommy was extremely efficient, had everything in order, explained everything in simple terms and has always done so over many years. Thank you Tommy. Wonderful knowledge and so helpful, T & C
8 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had an excellent experience dealing with our Financial Adviser.
Best wishes
Irish Life
I am constantly appalled at how poor…
I am constantly appalled at how poor your website is! The interaction is non existent when attempting to access documents, and the claim filing is equally difficult . During both options there are non sequiturs regularly from one action to the next! You click on the required option and nothing happens! Receipt photos don't upload . These are all ongoing issues which I have complained about before!!😖😖
5 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for taking the time to share your feedback on your experience. We would like the opportunity to investigate the issues you raised. Please contact customerservices@irishlife.ie with your contact details so we can follow up with you.
Best wishes
Irish Life
Excellent cover and so easy to check…
Excellent cover and so easy to check the online information provided
28 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your rating.
We’re delighted that you had such a positive experience with Irish life.
Best wishes
Irish Life
Very satisfied with treatment.
Very satisfied with treatment and caring attention from hospital staff.
27 luglio 2026
Non scritta su invito
Risposta di Irish Life
Thank you for taking the time to share your feedback. If there is anything else we can help with, please contact customer service at heretohelp@irishlifehealth.ie
Best wishes
Irish Life
Was not sure what direction to go until…
Was not sure what direction to go until meeting with Kevin,he later it out step by step.
4 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
The pension maze made easy .
This is something I just wouldn't be greatly at understanding as I haven't had to deal with it before but TJ put me totally at ease right through the whole process. I really hadn't a clue as to what had to be done . He led me through the maze explaining everything very clearly each time .
Absolutely very appreciative of what he did . Many thanks
Philip Shaffrey.
4 settembre 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback on your Financial Review.
It’s lovely to hear that you had a good experience dealing with our Financial Adviser.
Best wishes
Irish Life
Easy to understand what was on offer
28 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.
Best wishes
Irish Life
Risposta di Irish Life
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
Very good except for a poor and…
Very good except for a poor and unresponsive website.
1 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for taking the time in letting us know about your experience. If there is anything you would like us to follow up on, please contact customer service at @irishlife.ie.
Best wishes
Irish Life
The ridiculous cost of staying a night in a private hospital in Ireland …
We received the details of payments paid to the hospital today , and were horrified to learn that Irish Life , actually paid 15,290.42 for a two night stay in the Bons Galway .
The consultant received 1569.00, along with the 1,650.00 I paid , so just over 3,000 euros?
How can this be possible that these hospitals are charging such ridiculous amounts of money , with no questions asked by the health companies?
This issue needs to addressed immediately as all it’s doing is pushing up the prices of people’s health insurance in this country.
11 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for taking the time to share your feedback on your financial review. We would like the opportunity to investigate the issues you raised. Please contact Escalations@irishlifehealth.ie with your contact details so we can follow up with you.
Best wishes
Irish Life
Be very careful with IL pension products
Have a pension fund there. Be warned, very unresponsive and poor service. My fund is overdue to be paid. Can't get them to pay out for several months. Constant delays, requests for documents already provided and basically anything to avoid paying up. Not recommended.
30 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback, we are sorry to learn of the difficulties you had with Irish Life Services. Please contact customerservices@irishlife.ie with your contact details so we can investigate these issues for you.
Best wishes
Irish Life
Risposta di Irish Life
Thank you for your wonderful feedback. We are delighted that you were impressed with your financial review.
Best wishes
Irish Life
Risposta di Irish Life
Thank you for your rating.
We’re delighted that you had such a positive experience with our Financial Adviser.
Best wishes
Irish Life
Very quick service
Very quick service. I was out in one hour, ten minutes. However, the overall cost, I.e. Doctor's Fee, X-Ray and Injection was very expensive.
14 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for taking the time in letting us know about your experience. If there is anything you would like us to follow up on, please contact us at escalations@irishlifehealth.ie.
Best wishes
Irish Life
App is difficult to access
Irish Life health app is difficult to use. I used to be able to access it with a PIN but that seems to have gone by the by. It is email and password, if you forget password you can get a code sent to your email.... By the time you get back to the app though, if your are using your phone, you are back to the login screen. I had to use a second device. Hard work.
22 agosto 2026
Non scritta su invito
Risposta di Irish Life
Thank you for your feedback, we are sorry to learn of the difficulties you had with your online account. Please contact Escalations@Irishlifehealth.ie with your contact details if you would like us to investigate these issues for you.
Best wishes
Irish Life
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