iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Recensioni 

641
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great v... Leggi di più

Valutata 5 stelle su 5

iRepairMan is impressive! The lovely technician Marty arrived at the arranged time and replaced my iPhone battery and screen in less than one hour.

Valutata 5 stelle su 5

Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional... Leggi di più

Valutata 1 stelle su 5

Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per la riparazione di cellulari
  2. Servizio di riparazione computer
  3. Negozio di forniture per roulotte
  4. Servizio di riparazione telefoni
  5. Servizio di riparazione schermi
  6. Scuola di commercio

Scritti dall'azienda

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

641 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(641)

64 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Efficient and friendly. Highly recommend.

5 gennaio 2026
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Lillie,
Thank you for your kind words. We’re glad you found the service efficient and friendly, and we really appreciate the recommendation.

Best regards,
iRepairMan Team

Valutata 5 stelle su 5

Quick and professional service with…

Quick and professional service with reasonable price. Thank you.

3 gennaio 2026
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Moutassem,
Thank you for your feedback. We’re glad you were happy with the quick, professional service and the pricing. We appreciate you taking the time to leave a review.

Best regards,
iRepairMan Team

Valutata 1 stelle su 5

Very disappointing experience and poor…

Very disappointing experience and poor workmanship.

The technician arrived over two hours late, which already caused major disruption to my workday. I waited because I was assured my iPhone was fully fixable.

Before the repair, my phone had rebooting issues, but all core functions were working normally: power button, silent switch, Face ID, speaker, front camera, and call audio. The technician opened the phone and told me I was “lucky,” that there was no major damage, and that replacing the battery would fully fix the issue. I was also assured everything would work as before and that the repair came with a 12-month warranty.

After the battery replacement and reassembly, the phone was returned in a much worse condition. The power button and silent switch stopped working, Face ID failed, the front camera became blurry, and the speaker no longer worked (calls only worked on loudspeaker). None of these problems existed before the repair.

When I raised these issues immediately, the technician blamed “water damage,” removed the new battery, and left without providing a refund, despite the phone being returned in a significantly worse condition than before the service.

I paid £135 for a repair that not only failed but caused additional faults. Based on my experience, I would not recommend this service.

31 dicembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Hattab,
We are sorry to know about it. It is time to educate about the facts.
Water-damaged devices are unfortunately unpredictable in many cases. The booking was specifically for resolving the on/off issue, which was addressed. The additional faults mentioned fall outside the scope of the booked repair. Where possible, our technicians take the opportunity to explain these limitations and risks on the spot.

Your concern regarding lateness has been passed on to the technician. If you’d like this reviewed further, please email our manager at support@irepairman.co.uk so we can look into it properly.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

It’s a great service

It’s a great service. They came on time and fixed my mobile with 20 minutes. I really recommend them to others and i will definitely contact them in future.
Also price is reasonable not much expensive.

28 dicembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Massab,
Thank you for taking the time to share your experience. We’re really glad to hear you were happy with the service, the turnaround time, and the pricing. It means a lot that you’d recommend us to others, and we’ll be here whenever you need us again.

Best regards,
iRepairMan Team

Valutata 2 stelle su 5

Butchered my phone in his car

Butchered my phone in his car, I was supposed to get the back glass repaired. He slapped on another one and it sticks out far from the body of the phone. This is a cowboy operation, don’t expect your device to come back looking like factory standard. If the price was lower I’d have accepted this but not for the amount I paid £150!!. Now my phone definitely looks like it’s been tampered with so I can’t take it to trade in anywhere, no one will take it.

23 dicembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

We welcome honest feedback, but we do not accept aggressive or disrespectful language.

Terms such as “slap,” “butchered,” and “cowboy operation,” even when used symbolically, are offensive and do not accurately reflect the professional service we provide.

If there was a genuine issue with the repair, we invite the reviewer to contact us directly at support@irepairman.co.uk with details and any evidence so the matter can be reviewed properly.

We remain committed to professional, respectful service and constructive resolution of concerns.

Valutata 5 stelle su 5

iPhone repair

iPhone collected from my house, kept updated throughout the repair, phone back to working use fallowing Apple saying it couldn’t be done. Thank you!

9 dicembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Emma-Marie,
Thank you for your lovely feedback. We’re really pleased we could get your iPhone back up and running and keep you updated throughout the process. It’s especially rewarding when we’re able to help where repair isn’t expected to be possible. Thanks again for trusting us.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

Great service

Came on the same day and fixed my phone straight away. Very polite and helpful.

3 dicembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Caroline,
Thank you for your kind words. We’re glad we could come out the same day and get your phone fixed quickly. It’s great to hear the technician was polite and helpful. We really appreciate you choosing us.

Best regards,
iRepairMan Team

Valutata 5 stelle su 5

A great job

Marty did a great job told me when he would arrive and got my phone fixed. I would definitely use irepair again.

27 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Nick,
Thank you for the great feedback. We’re pleased to hear Marty kept you informed and got your phone fixed smoothly. It’s always good to know our communication and service hit the mark. We look forward to helping you again if you ever need us.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

Highly recommend

Highly recommend. Professional fast and convenient service!

21 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Jamie,
Thank you for the recommendation. We’re glad you found the service professional, fast, and convenient. Really appreciate you taking the time to leave a review.

Best regards,
iRepairMan Team

Valutata 5 stelle su 5

Great service

Great service. On time and expertly done. A lifesaver.

17 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Rob,
Thank you for the great feedback. We’re glad we could be there on time and get everything sorted properly. Happy to hear we could be a lifesaver when you needed it.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

My phone screen replaced on the same…

My phone screen replaced on the same day at 11pm at home. Couldn’t be any happier. Thanks a lot and great price

14 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Jesus,
Thank you for your feedback. We’re really glad we could replace your screen the same day, and even late in the evening at home. It’s great to hear you were happy with the service and the price. We appreciate your trust.

Best regards,
iRepairMan Team

Valutata 4 stelle su 5

Good service

They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition so took away to fix it with parts from the warehouse. I was a bit sceptical but he drove back the next day with a fixed phone. And it was the weekend.

8 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Charlotte,
Thank you for sharing your experience so openly. We understand it can feel a little unusual at first, but we’re glad everything was clearly explained and that the repair was completed successfully, even over the weekend. We appreciate your patience and trust, and we’re pleased we could get your phone fully fixed for you.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

With gratitude to Marty

I’m Japanese, and my English is not very good. I work hard every day, but money is really tight.

Then, suddenly, my phone stopped charging. For three weeks, it wouldn’t charge beyond 1%. I didn’t have enough money, so I tried about six different solutions using ChatGPT and my Mac, but nothing worked. Finally, today, I went to Apple to get it repaired. I waited for two hours, only to be told that it couldn’t be fixed and that I would have to buy a new one—£700. More expensive than my rent 😭

I thought there was no way to fix it that day, but when I called, Marty came to help me even at night. He understood my broken English and helped me pay only the inspection fee of £85 and the repair fee of £20—so almost £600 cheaper than buying a new one!

Seeing my phone charging again for the first time in three weeks almost brought me to tears.

Thank you so, so much 😊 I’m going to keep going and make it through life in the UK! Arigatou!!

9 novembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Yuri,
Thank you so much for sharing your story. We’re really glad Marty was able to help you and find a solution when things felt overwhelming. Seeing your phone working again after such a difficult few weeks truly means a lot to us. Thank you for trusting us, and we wish you all the very best as you continue your journey here in the UK.

Arigatou,
iRepairMan Team

Valutata 5 stelle su 5

Amazing service

Amazing service, came straight to my door next day after my enquiry and fixed my phone in 25mins after high street shop had failed to fix it. Life saver 👍
Thanks 🙏

3 novembre 2025
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Valutata 1 stelle su 5

Do not use this service

Do not use this service. The repair came to my house to fix my phone, took my money but a day later the screen was still broken. I called to arrange for him to come back and fix it, and he refused to do so unless I paid an additional call out fee. Poor quality work and parts and holding customers to ransom. Refused to refund money.broken phone and down 125 quid.He became unpleasant. Avoid at all costs.

11 ottobre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Angela,
We’re sorry to hear you’re unhappy with your experience and appreciate you sharing your feedback. We take concerns like this seriously. Our repairs come with a parts warranty that covers manufacturing faults, however this does not include new accidental or physical damage after the repair.

When you contacted us, we explained the findings and the options available, including revisiting the device. Call-out fees apply for additional visits, which is outlined in our service terms and discussed at the time of booking. We always aim to be fair and transparent, and we regret that this situation led to frustration.

If you’d like us to review the case again, you’re welcome to contact us directly so we can look into it further.

Kind regards,
iRepairMan Team

Valutata 5 stelle su 5

Great service

Great service! Iphone was very cracked on both sides. They came to our house the next day and fixed it and it’s as good as new!

30 settembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Sarah,
Thank you for the lovely feedback. We’re glad we could come out the next day and get your iPhone looking as good as new again. Really appreciate you taking the time to leave a review.

Best regards,
iRepairMan Team

Valutata 5 stelle su 5

Quick response to my initial enquiry

Quick response to my initial enquiry. Fixed the phone despite advising him wrong phone details. Very polite and approachable. Very pleased with the service and have already recommended to others.

26 settembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Liz,
Thank you for your kind feedback. We’re glad we could respond quickly and get your phone fixed even with the mix-up on the model details. It’s great to hear you found the service polite and approachable, and we really appreciate the recommendation.

Best regards,
iRepairMan Team

Valutata 1 stelle su 5

Worst service ever

Worst service ever, day 3 and still has mi child ipad

7 settembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Valued Customer,

This experience does not reflect our service values, and I’m truly sorry for the inconvenience.

I’ve flagged this for our team to fast-track. If you can email the order/repair number and your name, I’ll personally look into it right away and provide you with a clear timeline today.

You can reach me directly at support@irepairman.co.uk, and I’ll ensure we resolve this issue promptly.

Thank you for giving us the opportunity to resolve this for you.

Best regards,

Valutata 5 stelle su 5

Fast service and friendly - thanks Marty!

Marty fixed my iPhone 16 pro which had a smashed screen. He was really quick, very friendly and has done a great job. I highly recommend his services! Thanks Marty.

8 settembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Olly,
Thank you so much for the 5-star review! We’re delighted to hear that Marty was able to resolve your iPhone 16 Pro issue quickly and that you found the service to be friendly and professional. We’ll be sure to pass your kind words on to him. We appreciate your recommendation and look forward to helping you again if you need us in the future.

— The iRepairMan Team

Valutata 5 stelle su 5

The repair was fast and convenient

The repair was fast and convenient. Good value for money!

5 settembre 2025
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hi Tosin,
Thank you for the 5-star review! We’re pleased to hear that you found the repair to be fast, convenient, and good value for money. Your feedback means a lot, and we’re always here if you need us again.

— The iRepairMan Team

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