I Repair Mac's Recensioni 81

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Really happy with my experience with I repair Mac’s. Communication with Ryan was very straightforward and professional. He collected my laptop and delivered it straight back to me all for free. As... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan, was so helpful and polite throughout the process. He explained me the problem and kept me informed during the whole screen repair process. Moreover, he came to pick up and dropped my Macbook at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service, very thorough - went through the various options for my broken laptop and my bill was far cheaper than I expected! Laptop now almost good as new, even though I thought it was at the en... Leggi di più

Valutata 5 stelle su 5

My iMac was getting slow and I suspected it's hard disk failure. Chose Ryan because of all these good reviews and indeed he is excellent. Excellent service, very honest, put my interest before his pro... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione computer
  2. Servizio di riparazione telefoni

Scritti dall'azienda

Welcome to “I Repair Macs”, as our name suggests, we repair Macs, iPhones and iPads in-person and online. You can contact us 7 days a week. We are an independent Apple Mac repair specialist, and we have been operating for over 10 years. If you read the dates on the reviews on Google and Trustpilot, you see they go back about 9 years. We have been consistently delivering quality service to customers in London for more than a decade. We have actually been in the tech business almost 20 years, however, the first 10 years was pure business-to-business support, that’s why we say about 10 years. Nowadays, we are a tiny business, and we like it like that. We are definitely not going to be the cheapest. However, you will get great value for money, excellent service and honesty and accountability. Thank you for supporting a local small business.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

81 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great and Quick Service!

Ryan is absolutely amazing and really helped me when I was in a huge bind. My phone had broken the day before and I had gone looking for help on Sunday. However, everywhere was closed! Yet, I walked by "I Repair Mac's" and Ryan said that he would help me even though the store was officially closed. He is extremely kind and helpful and I cannot thank him enough. He fixed my phone quickly since I was leaving London the following day. My phone is working perfectly now where it would not even turn on before. I seriously recommend this place!!!

29 giugno 2016
Non scritta su invito
Valutata 5 stelle su 5

Great professional service

6 months ago I cracked my iPad screen and took it to a shop in Bromley. They replaced it with cheap glass that recently broke again. Last week then, I took it to Ryan at 'i repair mac's' and he did a great job. He knows what he is doing and he uses good quality materials, plus he is friendly and professional. He even took the time to remove some glue from my iPad that the previous shop had used under the sides of the screen. I wish that I came to Ryan in the first place, but never too late!

23 giugno 2016
Non scritta su invito
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Risposta di I Repair Mac's

Hi Alessandro, Thank you so much for your kind words. It was a pleasure to talk to you and put the world to rights in 5 minutes ;) Most people don't realise that reviews like this mean the world to small businesses. So thank you so much. I know most people don't want to see repair shops again, its an unplanned cost after all. However, if you ever need any repair again, it would be a pleasure to serve you again. Thank you. Ryan

Valutata 5 stelle su 5

Excellent friendly service

Ryan provided excellent friendly service when fixing my water damaged laptop. He explained all the work and costs up front, kept me updated throughout and made sure I was aware of options available. Really glad his shop is conveniently close to me work. Definitely recommend

16 giugno 2016
Non scritta su invito
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Risposta di I Repair Mac's

Daniel, thank you so much. I appreciate you taking the time to review. Hopefully you won't be needing our services for a long long time, but if you do, it would be pleasure. Thank you.

Valutata 5 stelle su 5

Excellent face-to-face service

I came to 'I Repair Mac's' with severe hard disk and passport problems, and the service I received there was extremely efficient and understanding. Now I have a Mac that is as good as new and all my lost passport files have been retrieved. The guys who run the shop are friendly, articulate and knowledgeable, and their fees are very reasonable. All in all, an excellent face-to-face service that I would recommend to anyone. Any future problems with my mac and I will certainly be coming back here.

Prof Gregory Dart, Dept of English, University College London

4 maggio 2016
Non scritta su invito
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Risposta di I Repair Mac's

Thank you very much Prof Dart. To a small business like us, it means so much when a customer appreciates our efforts and takes a few moments to write a review. So thank you. Ryan

Valutata 5 stelle su 5

They know Macs

I have used I Repair Mac's a few times, mainly because they are local to me. However, they have never let me down a single time. Before I used to go to Apple on Regent Street, and it was always a nightmare. One que after the another. So I am happy to write a review for my local mac repair shop, and I would recommend them without hesitation.

28 aprile 2016
Non scritta su invito
Valutata 5 stelle su 5

Great service

Ryan was very flexible and transparent in the options, timing and cost of replacing my iMac's hard drive. Would highly recommend.

21 dicembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Great service - five stars!

Great service, Ryan quickly identified the issue and cleary communicated a number of options to fix it, quickly and easily, and really went above and beyond to ensure the issue was resolved for me.

14 dicembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Great experience, he really took the time to explain every option very clearly for me in terms that made sense. Really friendly and approachable. Macbook is working great afterwards too!

1 dicembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Very highly recommended

Excellent customer service: very clear communication both on diagnosis and - rare and much appreciated - the process of repair and what I could expect from the store. Really nice shop and very supportive staff. Couldn't have been more helpful in the way they explained the issues to someone who is not so tech savvy. Went well above the call of duty and always felt they were cost-consious. A great addition to the Clerkenwell neighbourhood. I completely trust Ryan and his staff to give me the best advice and service. Very highly recommended.

18 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Efficient and comprehensive

The Repair Mac's store the place to repair your macs, Ryan is friendly and knows what he is dealing with, I had two macs with two different issues and he managed to fix them in a short delay as he knew I was in a rush. I would really recommend it.

16 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Great service

I went to repair Mac's for my iphone. The screen and the display were cracked. The repairs have done in 1 day and I am super happy with the result ! I will definitively recommend their services.

11 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Pleasing result

I had an accidental water damage on my laptop and Ryan was able to fix this for me when I thought my laptop was broken for good. Obviously, each case is different but it was a huge relief that it is now back in working order having spilt a lot of water over the key board. Hopefully this is the last of my accidental escapades but if not I will come back to I Repair Mac's for further Mac issues.
Olivia

9 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Reliable and trustworthy service

Macbook Pro was repeatedly crashing having never been serviced before. I took it to Ryan at I Repair Mac's and he was very honest and transparent about the possible causes and likely costs to repair. He was very quick in identifying the issue so really worth popping in if you want to sense check what this issues may be. Really appreciated his flexibility on what repairs could be done within my budget and the laptop is now running perfectly. In the end, he even did a few additional jobs at no extra cost. I would highly recommend his business as he's genuinely trying to deliver the best service without trying to rip you off.

8 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Very thorough

Great service, very thorough - went through the various options for my broken laptop and my bill was far cheaper than I expected! Laptop now almost good as new, even though I thought it was at the end of its lifespan. They threw in some extra cleaning for free and were very helpful throughout. Will definitely recommend when any of my friends need laptop repair service.

5 novembre 2015
Non scritta su invito
Valutata 5 stelle su 5

Excellent trust worthy service

My MacBook Pro crashed. Nothing accessible, no reboots working. iRepair took it in, analysed what was wrong and explained the various options available and the pros and cons of each. In the end, I decided with their advice to replace the hard drive. This may have seemed like an expensive option but the merits and demerits of going down this route were explained to me in a clear non-techie email. Whilst my computer was on the old side (in this modern world), nonetheless the restoration of the hard drive has given me a MacBook Pro which is as good as new (whereas I would have had to throw it away as useless without iRepair's help) and most importantly, various drafts of documents were restored which I thought had been lost forever.

At every stage, the service of iRepair was professional, clear and helpful. A really good service and I am a picky customer and a nervous customer when it comes to anything computer related.

4 novembre 2015
Non scritta su invito
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Risposta di I Repair Mac's

Thank you. This means so much to us.

Valutata 5 stelle su 5

Really helpful and reliable

I have had problems with my Macbook Air twice now and Ryan from IRepair has helped and Fixed my Laptop both times. Really Happy with the Service and I would def come back if anything were to happen again! If you are having problems I would highly recommend visiting the store!
There are a lot of repair shops in London but this is def the best and most trustworthy one I know!

23 ottobre 2015
Non scritta su invito
Valutata 5 stelle su 5

Fantastic small company

This is a really good company, with excellent customer service and good prices. I really appreciated the speed with which my item was dealt with. Thanks so much Ryan. Highly recommended

23 ottobre 2015
Non scritta su invito

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