I Repair Mac's Recensioni 81

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Really happy with my experience with I repair Mac’s. Communication with Ryan was very straightforward and professional. He collected my laptop and delivered it straight back to me all for free. As... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan, was so helpful and polite throughout the process. He explained me the problem and kept me informed during the whole screen repair process. Moreover, he came to pick up and dropped my Macbook at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service, very thorough - went through the various options for my broken laptop and my bill was far cheaper than I expected! Laptop now almost good as new, even though I thought it was at the en... Leggi di più

Valutata 5 stelle su 5

My iMac was getting slow and I suspected it's hard disk failure. Chose Ryan because of all these good reviews and indeed he is excellent. Excellent service, very honest, put my interest before his pro... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione computer
  2. Servizio di riparazione telefoni

Scritti dall'azienda

Welcome to “I Repair Macs”, as our name suggests, we repair Macs, iPhones and iPads in-person and online. You can contact us 7 days a week. We are an independent Apple Mac repair specialist, and we have been operating for over 10 years. If you read the dates on the reviews on Google and Trustpilot, you see they go back about 9 years. We have been consistently delivering quality service to customers in London for more than a decade. We have actually been in the tech business almost 20 years, however, the first 10 years was pure business-to-business support, that’s why we say about 10 years. Nowadays, we are a tiny business, and we like it like that. We are definitely not going to be the cheapest. However, you will get great value for money, excellent service and honesty and accountability. Thank you for supporting a local small business.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

81 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

IPad screen repair

Ryan fixed my shattered IPad screen. Brilliant customer service. He took the time to explain the process and very accommodating. Would highly recommend.

7 dicembre 2021
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Risposta di I Repair Mac's

Niki, thank you so much you are a star. I am very grateful. I everything goes well for you and you a Merry Christmas and a Happy New Year :) Ryan

Valutata 4 stelle su 5

MacBook Pro screen replacement

My MacBook Pro screen was damaged so I took it to I Repair Macs who took a little longer than I anticipated however the screen replacement was of a high quality and the price charged was very reasonable.

5 dicembre 2021
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Risposta di I Repair Mac's

Hi Talal, thank you for taking the time to do a review. As a small business we are always grateful when customers take the time to do a review. I wish all the best with your studies. Thank you. Ryan

Valutata 5 stelle su 5

Used irepair mac twice know...very…

Used irepair mac twice know...very impressed with the service / help given by Ryan to repair my mac. Total clarity in pricing and Ryan always tries to go the extra mile in terms of help and assistance. Highly recommend the business

4 dicembre 2021
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Risposta di I Repair Mac's

Thanks Richard. If I had more customer like you, I would be a millionaire ;) You know exactly what you want and you take decisions quickly, which makes life easier for people like me. Thank you for taking the time to do a review. I will be in touch. Ryan

Valutata 5 stelle su 5

Professional and great service

I was recommended the service to help speed up my Mac by a family member. Ryan provided a diagnostic for the problem and my Mac is now running as if brand new again. I’d highly recommended the service to anyone else having issues with a slow running Mac!

29 novembre 2021
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Risposta di I Repair Mac's

Thanks Katie. It's been a pleasure to be able to help you and your sister. As a small business owner yourself you know it means a lot when you are recommenced. It is appreciated. Thank you so much for taking the time to do a review. Take care. Ryan

Valutata 5 stelle su 5

I dropped off an iPad that required a…

I dropped off an iPad that required a new charging port. An attempt to get it repaired at a different repair shop had failed. The price quoted there was twice the price I paid irepair macs. Top value, top service provided by the most helpful team you can want.

14 novembre 2021
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Risposta di I Repair Mac's

Mr Mahiaini, thank you very much for your kind words and feedback. It is very much appreciated. I hope you and your wife have a nice trip. We are here when you get back to London should you need our service again. Thank you. Ryan

Valutata 5 stelle su 5

Recently needed a repair to my iPad

Recently needed a repair to my iPad. Ryan and his team were extremely professional, kept me advised of all issue that arose and once completed sent the iPad back timely without any ‘extra’ charges. Would recommend them to anyone with the the same type issue. Good job

7 ottobre 2021
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Risposta di I Repair Mac's

Hi Graham, Thank you so much for taking the time to do a review. I am so glad everything worked out in the end. As you know, because of the liquid damage we were not sure if it could be repaired economically (for a while). I am so glad it all worked out in the end, as you deserved it given how patient you were and money spent. Good luck with everything. Thanks. Ryan

Valutata 5 stelle su 5

I'm not sure where I'd be without…

I'm not sure where I'd be without Ryan's expertise. Not only has he saved the day on several occasions, but he has also given good advice where a repair was feasible but he recommended against it because of cost and limited lifespan of the device.

7 agosto 2021
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Risposta di I Repair Mac's

Hi Steve, thank you so much. I sometimes forget that there some people out there who really appreciate the service small businesses like this provide. I know this will sound so cliche probably off a greeting card or something, but genuinely, customers like you do make it worth it. Thank you for taking time out to do a review. Ryan

Valutata 5 stelle su 5

Great Professional Service

Ryan was very helpful in diagnosing and fixing a power-related issue on my Mac. At all points, good communication was kept so that I was informed of the cause of the problem and expectations were put in place about the time required to fix the issue. All expectations were met and I was very happy with the experience. I would happily use I Repair Mac's again.

7 agosto 2021
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Risposta di I Repair Mac's

Hi Antony, Thank you for taking the time to write a review. It means so much to small businesses like ours, so I am very grateful. I hope everything works out going forward. Ryan

Valutata 5 stelle su 5

Ryan was a delight to deal with

Ryan was a delight to deal with and fixed my very old iPad 2 which I was worried wouldn't be possible. I couldn't be happier with the service and the cost. Would highly recommend, thanks.

5 luglio 2021
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Valutata 5 stelle su 5

Great experience fixing a broken iPad…

Great experience fixing a broken iPad screen with Ryan. He communicated clearly and reliably with us about collection and delivery times and the progress of the repair. It was so easy to get the iPad collected and delivered. We're really happy with the experience and would definitely recommend Ryan!

1 luglio 2021
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Valutata 5 stelle su 5

I had a great experience getting my I…

I had a great experience getting my I pad fixed! I had an iPad 6th generation and I by accident stepped on it and my screen was literally destroyed! I thought it can't be fixed. I called I Repair Macs to get some advise and they were very friendly and ensured me they will be able to replace the screen and picked it up on the same day. The repair was very quick and my iPad looks like new!

Thank you for this great service!

25 maggio 2021
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Risposta di I Repair Mac's

Petra, Thank you so much. It means a lot when customers take the time to do a review. To small businesses like ours, it makes a huge difference, and we genuinely appreciate it. Thank you. Ryan

Valutata 5 stelle su 5

A fantastic experience with Ryan at I…

A fantastic experience with Ryan at I Repair. The battery in my (very old) Mac book had expanded causing various issues. Ryan organised a courier to collect it, was quick and efficient in diagnosing the issue and up front about my options and the cost involved with each option. I felt incredibly comfortable with the process, I was updated at each stage and my laptop was couriered back to me looking and feeling brand new - brilliant work for a really fair price (I did a fair amount of research before I went with I Repair). Cannot recommend Ryan more highly, very glad to have found him and will be using again.

29 aprile 2021
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Risposta di I Repair Mac's

Hi Amy, Thank you so much. I am grateful to you. I am glad everything worked out in the end :)

Valutata 1 stelle su 5

I am surprised by the good reviews…

I am surprised by the good reviews about apple repair service! My Mac book pro has screen issues and they asked me £560 for fix this problem which is a third of the price I paid for the machine and when I asked what is the problem they wouldn’t tell me saying they not allowed!
Not happy

28 marzo 2021
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Risposta di I Repair Mac's

Hi, I think you HAVE THE WRONG BUSINESS. This is one-person business. I serve very few customers, probably 1 or 2 a week, and a name TAGMAGNINI MASCARENHAS is one I would struggle to forget. If you think you are a customer of my business, then you will have payment receipt and email communication with me as I do everything in writing. I am sure you are a person of integrity, and you have no issues showing proof of use of service. I know genuine mistakes can happen. There are at least 5 businesses with similar name in just the London area. There is one on Whitechapel High Street near Algate East station, so please check which company you need to write the review for. Thank you.

Valutata 5 stelle su 5

Excellent, competent and friendly service.

Amazing experience at a truly reasonable price. I Repair Mac's is highly recommended. I had a big mending job with the computer, during this difficult Pandemic time and the idea of driving up to 200 miles to an Apple Shop was not viable or impressive. Ryan was very happy to receive the couriered imac which made life so much easier. So glad I found him. I cannot fault the service, or the care or the attention or the accuracy or the price. Let alone, the finished product. Really happy I found this company and will not hesitate to use it again. He didn't just replace my hard drive but updated it too. And his care at taking me through the details was professional and humane. Wonderful service.

21 marzo 2021
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Risposta di I Repair Mac's

Hi Amera, Thank you so much for the kind words. It was a genuine please dealing with you. You are very patient and understanding, Hopefully all will go well for you going forward. Please don't hesitate if you have any questions. As I said, if I can help, I will. Take care. Ryan

Valutata 5 stelle su 5

Good, friendly, efficient

Good, friendly and efficient service by Ryan. Repaired the screen of one MacBook Pro very well. Could not repair another MacBook Pro, eventually, due to faulty logic board, but was v helfpul throughout the process. For non-specialist-clients like myself, one just never knows whether one is charged too much for a part or service, but i was left with the strong impression that the service was honest and excellent

27 febbraio 2021
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Risposta di I Repair Mac's

Hi Teun, Thank you so much. You have been one of kinest customers I have dealt with in a very long time. Very understanding, more than I expected. I hope everything works out for you. Also, reviews like this mean so much in this digital age. The scary thing is that small businesses like this are at the mercy of these reviews nowadays - scary times ;)

Valutata 5 stelle su 5

I was having trouble with my mac's…

I was having trouble with my mac's graphics card. Fearing an expensive repair by apple I contacted the guys at I Repair Macs. Found them to be incredibly effeciant and professional. My mac was repaired without delay and was back to me much faster than I expected. Can't recommend them enough

25 febbraio 2021
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Valutata 5 stelle su 5

These guy's are very good and provide…

These guy's are very good and provide an excellent service I am so amazed. Way better than Apple!
I sent my Mac book Air for logic board issues and they repaired it and sent it back safely packed with Tracking.
Always kept me up to date with repairs etc so I knew exactly what was happening.
Recommend this company to everyone! WOW!

28 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Smashed screen one day, excellent experience the next

I smashed my iPhone screen on a Sunday, saw that Apple would charge more than the phone is worth ... then booked a slot online with Ryan for the next day, at 52% of the price. Perfect repair, to Apple standard, delivered with care. Highly recommended.

26 ottobre 2020
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Risposta di I Repair Mac's

Tim, Thank you so much. I am grateful for your kind review.

Valutata 5 stelle su 5

Good repair service

Had a problem with recharging my laptop. They collected it in person, fixed it after locating a hard to find part and returned it by courier. Very happy with the service.

10 ottobre 2020
Non scritta su invito

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