Inventor Smart Care Recensioni 148

TrustScore 3 su 5

3,1

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Valutata 5 stelle su 5

I was sceptical that the toothbrush would work but was finding it impossible to clean my two rescue cats' teeth. I have now been using the Inventorcat dental wands since February and when I looked at... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The product was dispatched very quickly and came well packaged. The catnip was a great favourite with the cats, but the little satin bags are not cat proof, and unfortunately they helped themseves a... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

BEWARE! My cats were not particularly interested in the wand, but one of them did manage to get hold of the rubber tube when I wasn't looking (I had put it back in the box, but clearly not well enough... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Whilst one of my cats really enjoys biting the yellow dental wand for his teeth, I've been at a loss to understand how I get the toothpaste into the dental wand. However, I've just read the instructio... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali

Scritti dall'azienda

The stress-free way to brush cat's teeth. We engage your cat's instincts to hunt to drive the experience of brushing their teeth. This ensures cooperation from the cat and more importantly it improves the bond between you and your cat.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

148 recensioni

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Valutata 5 stelle su 5

I had an issue with Royal Mail when it…

I had an issue with Royal Mail when it came to delivering the dental wand.
I emailed about not receiving the package and got an email back not long after,
Victor fixed the issue right away no questions asked.
He was super helpful, the customer service is amazing!!
I can’t wait to try it out with my cat!!

9 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Very poor quality - broke with first use

I am very disappointed with the quality of this product. The chasing attachment instantly shed lots of synthetic fibers everywhere, from the first use it was already falling apart. And after a couple of days I finally managed to get my cat to bite the dental attachment with the treat inside and it has broken. I would expect it to be able to withstand some biting since this is the aim of the attachment.

This is a very poor quality product and dangerous as cats could choke on the small pieces of the broken dental attachment and I'm sure swallowing synthetic fibers is not great for them either.

4 marzo 2024
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Risposta di Inventor Smart Care

We're really sorry that you had a bad experience. It sounds like you might of had a faulty product since this is unusual, please send an email to our support staff at meow@inventorcat.co.uk so we can arrange a replacement for free.

Valutata 5 stelle su 5

Easy and effective

I was originally considering buying dental solution but I was wary of putting my cats off their drinking water, so I was pleased to find this product. I use the toothpaste recommended by my vet which is Virbac Enzymatic Toothpaste Poultry for dogs and cats. They loved the catnip and toy that came with the dental wand (a bit too much to be honest- the toy has lost all his fluff but given it has a bell I only let them play with it under supervision in any case). Once I introduced the toothbrush alone it held their full attention and they both happily use it on a daily basis. One cat definitely has the chewing down more than the other but it's early days still.

28 febbraio 2024
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Valutata 4 stelle su 5

Cat tooth cleaner experience so far

The tooth cleaner was fun to use and my cats liked playing with it. I like the fact that you can add lick e lix to one end or cat mint and toothpaste to the other. I need more time to get used to it, but it might be easier to use for older cats by getting them to lick it. the suppleness of the cleaner is good, no hard edges. however the green play tail has broken up a bit with the cat play. i like the fact that the play rod is like a fishing rod and can expand or decrease in length.

2 febbraio 2024
Valutata 3 stelle su 5

My cat loved the black toy attachment

I saw the Cat Wand on Dragons Den. My cat loved the black dangling toy attachment but unfortunately it kept shredding during play with black bits ending up everywhere!
My cat was suspicious/ afraid of the yellow tooth attachment and didn’t like the smell of the catnip which was unusual & it didn’t come with cat toothpaste? So I contacted customer services who sent me some. It’s doesn’t come as part of the package despite it being a dental wand, but I have been told this is being reviewed! My cat licks the toothpaste off my finger but will not engage at all with the yellow tooth brush attachment despite trying many different methods. Disappointing as looked amazing on Dragon’s Den!!

I guess it depends on the cat?

2 febbraio 2024
Valutata 4 stelle su 5

A really well made toy

A really well made toy, h but I haven’t yet got my cat to play with it or chew on the bar! However,, by mixing a little cat toothpaste with his Licke lix and smearing it all over the chewing bar he will lc this is off, so I hopeful that he will get the idea of what he should do!!
I really hope he will as it’s such a great invention.

21 febbraio 2024
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Risposta di Inventor Smart Care

Thank you so much for the review Doreen 😻 We find that holding it like a pencil when using the lic-e-lix works great (try not to squeeze it out yourself) they will try to hunt what’s inside, whilst the play will create the positive associations you want!

Valutata 1 stelle su 5

Sadly, I'm out!

Unfortunately my cat is not wholly with Inventor Cat. She will chase it but after getting a few thumps with the end piece is a bit wary. She has never bitten on it. I personally don't like the bell as I'm always wary any pet not just my own choking on it. I always the bell off any toy u buy for her. There is nothing to attract her to bite it so sadly the item has been a waste of ££'s for me which these days I could do without losing. I assume you don't allow refunds? So sadly as the dragons would say " I'm out!".

15 febbraio 2024
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Risposta di Inventor Smart Care

Hi Suzzane,

I'm sorry that your experience has not been what you expected.

We appreciate the feedback and will look into these things since our goal is to consistently improve. The Dental Wand was made with the cat's welfare as a priority therefore any choking hazards are either warned about or they're not considered a choking hazard through normal use of the Dental Wand by experts.

The plush worm on the bell is an accessory and only recommended to be used if your cat needs that incentive to play.

The manual shows how to introduce the Dental Wand to your cat and how we emphasise the importance of learning your cat's routine. In the manual, you can see that using the Dental Wand is made of two parts, one of which is where you hold and allow your cat to bite it whilst being filled with some lic-e-lix mixed with toothpaste. (This part does not use the bell and if you wished, you can stick to just using it like this). This part also helps to encourage biting and you will gradually reduce the amount of treat used.

Later on in the day you play with your cat using the Dental Wand. This second part allows your cat to make positive associations with you and the Dental Wand making "part 1" easier after every use.

We hope this helps, after reading the manual, we encourage you to try again as we're sure you'll see different results.

Valutata 3 stelle su 5

Cat loved playing with it

My cat loved playing with it but would not bite the yellow toothpaste dispenser as it just loved chasing the green bit. Also the wandstick broke within a couple of days of purchasing it.

My suggestion is to strengthen the wandstick and I will consider purchasing another one. I will also perchivere to get him to use the toothpaste dispenser if purchased again.

Over all it is a good and fun toy for my cat.

5 febbraio 2024
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Risposta di Inventor Smart Care

Thank you for your feedback Ray. We will look into applying your suggestions, we always want to continuously improve our Dental Wand.

Valutata 5 stelle su 5

Firstly our cat is getting great fun…

Firstly our cat is getting great fun trying to keep the fluffy green worm
The yellow toothpaste holder is very good in ingaging our cat to give us such fun watching it trying to catch it when it catches it we’ve noticed the biting happenings so we are buying cat toothpaste to reduce the the tooth decay occurring , this is a great idea so get you cat one and you’ll get plenty of fun and bonding with your cat they love it

8 febbraio 2024
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Risposta di Inventor Smart Care

Thank you Bill for your feedback! We’re happy you’re both enjoying the Dental Wand 😻

Valutata 5 stelle su 5

Great concept but may not be right for our cat

Unfortunately the toy did not work so well for my kitty. She is a very small kitty and also has had some teeth extracted and we think maybe the toy is too big. However, we will keep trying. She does lick it, but unfortunately we have not gotten to get her to chew on it. I am still leaving 5 stars because I love the concept and truly think it’s a great invention but designing smaller sizes could potentially help kitties like her. The presentation and extra gifts received were also a very nice touch.

4 gennaio 2024
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Risposta di Inventor Smart Care

Thank you Josey for your feedback. We are working on a smaller size for new kittens and will let you know as soon as it is out!

Valutata 5 stelle su 5

Makes teeth brushing fun!

There was a slight issue with our order but the sellers were really quick to reply and rectify this. I bought the entire kit which comes with a telescopic wand, fillable silicone brush head and some cat nip. My cat LOVES to chase and bat the brush and will come running every time I pick it up. She's also taken to reminding me in the evening that it's playtime with brushie. She's been a bit wary of actually biting the brush ( filled with delicious liver flavoured toothpaste) but more and more she is starting to chew lightly at this as she becomes more familiar with the toy. She's licking her lips so I'm assuming it is dispersing toothpaste into get mouth . It's been impossible to brush her teeth normally so this is great for us with the added benefit that she enjoys it! Great idea, well worth it. Thank you

15 settembre 2023
Valutata 5 stelle su 5

I purchased the Dental Wand for a…friend

I purchased the Dental Wand for a friend whose cat has gum disease and is scheduled for a cleaning. It's a birthday gift. I haven't given it to her yet but I'm sure she will be pleased, as well as relieved. I'm hoping that in the future her kitty will no longer be faced with this scary procedure. My purchase went smoothly and it was delivered quickly.

28 luglio 2023
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Risposta di Inventor Smart Care

Thank you Sharon for choosing the Dental Wand as a thoughtful birthday gift for your friend's cat! We're glad to hear that your purchase experience was smooth and that the delivery was prompt. Your friend's kitty is in for a treat! Please tell her to watch our video tutorial on the best way to use the Dental Wand, it's on our website's footer, or go to: www.inventorcat.co.uk/manual

Valutata 5 stelle su 5

Brilliant!

Great product! Our beloved feline friend is loving every playtime with it. Fun for both owners and cats - and at the same time, really good for their dental health.

The delivery was swift and the packaging is nice too, resulting in an exciting unboxing experience.

Highly recommend trying out. Your cats are sure to love it!

6 luglio 2023
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Risposta di Inventor Smart Care

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our product has brought joy and entertainment to your beloved feline friend while reaping the benefits of improved dental health.

Your recommendation means a lot to us! We genuinely appreciate your trust in our product and your willingness to share your satisfaction with others. If you have any further feedback or suggestions, please feel free to let us know. We're always striving to enhance our offerings and provide the best possible experience for both you and your furry companion.

Thank you once again for your kind words and support.

Valutata 5 stelle su 5

Quick delivery, quality product

Quick delivery, great quality toy. My cat loves it!

6 giugno 2023
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Risposta di Inventor Smart Care

Thank you so much for your review Stephanie! It's great to hear that your cat is loving the Dental Wand. Because you got the starter kit, if you ever need another attachment you can order it for free, just email v.carpio@inventorcat.co.uk and we'll give you the code! Happy cleaning!

Valutata 5 stelle su 5

Best catnip ever!

Oh my word, our cats went craaaazy for the catnip gift included! So much so that I contacted the seller and sent photographs. My husband and I thoroughly enjoyed watching our cat's tackling the 'nip. 😁

8 maggio 2023
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Risposta di Inventor Smart Care

I'm very glad you all had fun! Knowing that we can create moments where the bond and love for our cats thrive is what we work for everyday; thank you for sharing your experience :)

Valutata 5 stelle su 5

Dental hiegene is now fun!

A great and easy way to take care of your feline friend's dental hygiene, while making playtime the heart of it. The telescopic rod makes it easy to play inside and out too.

My cat absolutely loves the dental wand and the mere jingle of the bell is enough to get her excited to play.

28 febbraio 2023
Non scritta su invito

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