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Valutata 5 stelle su 5

Great quality and easy to put together although it would be easier if it came with a little spanner 🔧 to tighten the handles , but it's lovely 😍 Arrived in 3 days and that's after a weekend so ver... Leggi di più

Valutata 5 stelle su 5

Easy to order. Got advice when needed. Arrived quickly and in good condition. Recommend company & Roma Dallas DX scooter

Valutata 5 stelle su 5

The company and the customer service is brilliant. The delivery fantastic. I just wish now I spent a little more on a mobile scooter with suspension on it

Valutata 4 stelle su 5

To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

5 of the 8 of my parcel where broken…

5 of the 8 of my parcel where broken plus the box was broken

7 marzo 2025
Logo di Invamed

Risposta di Invamed

Hi Marie,

Thank you for taking the time to leave a review. We understand that you spoke with our customer service team today and realised there’s been a little mix-up. Your review seems to be about an order from another company rather than us!

We’re always happy to help, but unfortunately, we can’t take the blame (or the credit!) for someone else’s service. If you’d like to share your experience with your actual order from us, we’d love to hear it, and if there’s anything we can do to turn your experience into a 5-star one, just let us know!

Best wishes,
Invamed Support UK

Valutata 5 stelle su 5

Fast processing and shipping times

Fast processing and shipping times. Ordered on a Friday evening and received the item on Tuesday.
Great little scooter, exactly as described, and a lot cheaper direct from here rather than other suppliers selling the exact same one.

7 marzo 2025
Valutata 3 stelle su 5

Purchase/delivery process

We are currently charging up our Roma Denver purchase so not sure of the performance of the mobility scooter yet.
We rang Invamed prior to the purchase to ask about the particular model but we were directed to make the purchase online and that it would be with us “over the weekend”.
It wasn’t, on the contrary it arrived early which is usually good however it meant I was visiting my husband in hospital (the scooters for him) and my elderly mother had to take delivery. The contraption used to wheel the box along the path broke a wooden support of the porch (I’m contacting them separately about this). 1 man was assigned to get it to the front door. The box was huge and very heavy - at no point during the conversation was I told the base would come pre-assembled making it nigh on impossible to get out of the box to get ready for my husbands discharge home. If the company had offered a 2 man delivery and assembly service, at a cost, I would have jumped at the chance given the struggle I had.
So a mixed review really I guess really down to the quality (or not) of the initial telephone contact.

11 marzo 2025
Logo di Invamed

Risposta di Invamed

Thank you for sharing your feedback. We appreciate your honest review and are sorry to hear that the delivery experience was not as smooth as expected.

We understand how important it is for deliveries to be convenient, especially in situations like yours. We do offer a Home Assembly Service at checkout for an additional fee. We’re sorry if this option was not made clear during your purchase, and we will review how we communicate this to our customers.

We hope that once fully charged, the Roma Denver meets your expectations and provides your husband with the support he needs. If there’s anything we can do to assist you further, please don’t hesitate to get in touch.

Valutata 5 stelle su 5

Girls on phone very patient and understanding

We are very pleased with the Dallas S120. It looked good in the catalogue and the price was right.
There was a misunderstanding of our part regarding delivery time. Living on an island comes with it's own issues! The lady we spoke to was very patient and understanding.
The company, Invamed went out of their way to get the Dallas S120 to us within a couple of days.
It was well packaged and undamaged.
Happy to recommend both company and item.
Will use Invamed again if needed. xxx

8 marzo 2025
Valutata 5 stelle su 5

Initially had problem ordering online…

Initially had problem ordering online Welsh lady at invaded talked me through the procedure made the process easier even called back to confirm payment had been received
she was polite helpful and considerate I appreciated her assistance when ordering ——— many thanks Robert

25 febbraio 2025
Valutata 5 stelle su 5

Ann B Derbyshire

I purchased a Dallas compact scooter in 2022.it arrived the next day very well packed, recently I needed new batteries, they came next day. I cannot recommend this company enough,excellent service, needless to say I love my scootor never had any trouble with it, I've never given a review for anything before, but felt I needed to for this company.

30 gennaio 2025
Valutata 5 stelle su 5

A lovely lady called Vanessa

My experience with Invamed, was brilliant. I ordered online,very simple. Then the fun began. The carrier sent me an email saying my product would be with me the next day. It wasn’t, for some reason it was in Scotland and I was in the West Midlands. I could only contact the carriers by web chat, which was not ideal. So the next day I contacted Invamed. I spoke to a lovely lady Vanessa, who went above and beyond for me. She called TNT/FedEx and sorted everything out for me. I have received my scooter, in good condition and couldn’t be happier.

10 febbraio 2025

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