I had a short deadline for sourcing PIR insulation board - so after leaving a message on their WhatsApp system late at night, I had a positive, helpful reply first thing in the morning from Insulation... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Good communications, good pricing, wide range of products available and products delivered well packaged and quickly.
I searched for companies to buy multi finish plaster during this difficult time. Drew a blank....except for InsualtionBee !! From day one Ewelina was helpful, positive and always answered the phone.... Leggi di più
L'azienda ha risposto
⭐️⭐️⭐️⭐️⭐️I recently purchased some products and I’m satisfied with both the product and the service. Professional and client oriented approach which I value the most. The customer service team was ve... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali isolanti
- Mercato di materiali edili
- Negozio di materiali edili
- Fornitore di materiali edili
- Ditta specializzata in coibentazione
- Fornitore di isolanti
Scritti dall'azienda
Insulationbee is an online retailer of insulation, dry-lining, construction accessories, fire protection, fixings, plasterboards, insulated plasterboards and wet room products. Our range is extensive, offering general thermal insulation and loft roll, to more specialised products including acoustic insulation and door canopies! Based in Manchester we offer a nationwide delivery service to home, office or site (see our FAQ’s for delivery therms). Supplying major brands such as Celotex, Recticel, British Gypsum, Kingspan, Promat, Cellecta, Xtratherm, Rokcwool, Ceresit, Cordek, Dowpon, Hush and Knauf. Order online at our insulation shop any time and if you need help then our offices are open 8am-6pm. We set the standard on the choice, quality and competitiveness of our products. Bee with us
Informazioni di contatto
Office 276b, 182-184 High Street North , United Kingdom, E6 2JA, London, Regno Unito
- 020 3883 9057
- sales@insulationbee.co.uk
- insulationbee.co.uk
4,8
Eccellente
104 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
If you need insulation this is the…
If you need insulation this is the place to come from the start they were helpful and friendly there prices were the cheapest around by far and the delivery time was amazing too seller and very highly recommend them thanks again
15 ottobre 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Fabulous service
Fabulous service - approached this company after a Google search trying to find a now defunct product. They recommended a replacement and ensured prompt delivery.
11 ottobre 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Ordering was easy and all arrived at the agreed date
Ordering was easy and given the present supply issues with all sorts of building materials I was contacted by a very friendly person about a delay that was fine with me as I had sort of expected it. Delivery at the arranged date was as expected with tracking etc. Uncomplicated and at a competitive price. Thanks!
10 ottobre 2021
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Good Price and delivered when they said…
Good Price and delivered when they said they would and left where i requested.
Faultless service
8 ottobre 2021
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Always a great service from Insulation…
Always a great service from Insulation Bee. Delivery time and query responses are on point. I'll definitely be ordering again.
2 settembre 2021
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
I have jusr had an order completed by…
I have jusr had an order completed by insulation bee they were very very helpfull and did extremely well in difficult transport times highly recomended
25 agosto 2021
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Urgent collection of X-ray boardService was perfect seamless and very…
Service was perfect seamless and very simple. I needed an urgent collection same day it was organised and I collected within an hour. I will definitely order again.
Phil
23 agosto 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Didn't provide a refund on an alternate product
I was looking for a quick delivery of Kingspan TF70. Was promised (200%) it would be a 2-3 day delivery as against my order elsewhere where it was 7 days. So I ordered with InsulationBee only to be told later that they didn't have stock. I accepted an alternate product which was lower cost but annoyingly they wouldn't refund the difference.
The sales representative was polite and responsive, and the alternate product was delivered as promised.
13 luglio 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Hi ,
Different suppliers have different prices and allocations.
And also we offered you the same price as them. Please have a look at their delivery notes:
The delivery charge on orders below £200 is £60 including VAT. Any orders above £200 are subjected to the standard delivery charge of £36. Delivery lead time is up to 5 working days from the date of the order.
And the competition price :
@14.99 exc Vat a board = 449.7 exc vat plus 36 exc vat = 485.7 exc vat = 582.84 Inc Vat. (With us you paid £568.08 Inv vat, so we were 20£ cheaper)
Kind Regards,
Ewelina
Perfect service , quality products …
From ordering the product to the quality. The whole service was fantastic. Great service , very efficient and top quality. Thank you very much guys.
5 giugno 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Horrendous customer service
Horrendous customer service! Never experienced anything like it before. After admitting their mistake, with an apology, they refused to give any kind of refund. Seems they have a bit of a reputation in the market for this. Would certainly never deal with this company again.
(And to reply to your comment below, which is a lie, I didn’t want to keep the product. All I wanted to do was return the product to you. You charged me £25 for delivery to send to me and then decided you wanted £90 for return delivery and only £35 refund for over a £200 product. As you well know, you got the calculations completely wrong and admitted your mistake but still won’t accept the returned goods. Your words were “why don’t you sell on eBay?”).. Really! I shouldn’t have to. You just made it impossible for me. Well surprisingly, that’s not great customer service!
10 maggio 2021
Risposta di InsulationBee Shop LTD
Hi Daniel,
Hope that you are well.
I don't know what do you mean with "bit of reputation" but I'm sorry that you had a bad experience.
In this case the one with the bad calculations was yourself as we only process quote requests from our clients and we never do calculations for them. It was asked for you to double check the quantities and the quotation. Quotation which you replied that was correct and to proceed.
Also even that it wasn't our mistake a refund option was given by us. However the refund that you wanted (To keep the materials and get money back) no company is accepting or offering this option.
We do have the emails so if you have any kind of questions please don't hesitate to contact us.
Have a great day and it will be our pleasure to help you if you have any queries.
Kind regards,
Ewelina
Ewelina was so incredibly helpful
Ewelina was so incredibly helpful, there was nothing that was too much trouble for her. She made the whole process so easy. There are very few people who are able to provider such a high standard of customer service. She is most definitely an asset to the business and I urge you to make sure she knows that! Thank you!
3 maggio 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Great service and price
I only needed 1 pack and these were the best price but delivery would have made it too dear so I arranged to pick up locally. Right from the start, the service was great and the man I dealt with at the top of his game considering it was a small order. Well done!
2 aprile 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Great company to deal with.
Great company to deal with.
Highly Recommended !!
MH Costa
9 marzo 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Very quick efficient service
Very quick efficient service. The loft ledges were exactly as described and what I needed
I will definitely use this company again if I require further items and will recommend it to friends and relatives.
8 marzo 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
GREAT COMPANY, GREAT SERVICE
GREAT COMPANY. Extremely helpful and pretty much do as they say they will. Good prices and always keen to compete with other quotes. Strongly recommend and will be using again.
18 febbraio 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
I will definitely recommend…
I will definitely recommend InsulationBee Shop LTD. Great service and quick delivery, and staff have been brilliant every time I have been in touch with queries and purchase.
Special thanks and appreciation to Ewelina!
17 febbraio 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
I cannot recommend Insulation Bee enough!
I cannot recommend Insulation Bee enough. Ewelina went over and above with my many questions and requests and there was never an issue.
Not only were they the cheapest, they were the easiest company to deal with.
I have used them multiple times and will be definitely returning in the near future.
Many thanks Insulation Bee, especially Ewelina!
17 febbraio 2021
Non scritta su invito
Risposta di InsulationBee Shop LTD
Thank you for choosing us as your building materials supplier in London/Manchester.
If you ever need more insulation materials please visit our online shop and search over our 4000 products or give you a call on 02038839057.
Bee with us.
Ewelina
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.