Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Smooth sailing from start to end, technical questions raised were handled speedily to avoid delays. Kept informed every step of the way. Pleasure doing business with you.

Valutata 5 stelle su 5

We ordered an item not readily available in SA and which had to be imported from USA. Our first time using this online shopping platform so naturally we had our doubts. Our only complaint was the dela... Leggi di più

Valutata 5 stelle su 5

This experience was far beyond my expectation! Frankly, when I paid for my order, I was doubtful as to whether I would ever receive my order; however, their constant checking- in slowly gave me c... Leggi di più

Valutata 5 stelle su 5

Fast delivery time and the tablet was in perfect condition. It was in customs for a week but that was not the fault of Importitall.

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

460 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 61% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(460)

142 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Reliability in everchanging & uncertain times.

My order was placed and confirmed on the 24 of Feb 2026 with an expected delivery time of between 10 March 2026 and 24 March 2026. Despite the Middle East conflict that broke out on the 28 of Feb 2026, my order was delivered on the 13 of March 2026. What was impressive is that Import It All had to reroute their shipping from their Dubai hub to Europe and were still able to keep to their expected delivery time at no additional cost to myself when global trade logistics had to adapt overnight to the Middle East conflict.

13 marzo 2026
Valutata 5 stelle su 5

I was kept informed from purchase to…

I was kept informed from purchase to delivery of where the order stands. And though the war and supping challenge the company went far and above.to.get the order to me.The delivery company was friendly and swiftly withe the delivery. Thank you so much.

13 marzo 2026
Valutata 1 stelle su 5

It took close to three months for the…

It took close to three months for the order to be delivered. You should follow the process yourself and inform me, not expecting me to follow the process. Next time first find out whether the product is ready for delivery before expecting full payment.
The use of some items is clearly seasonal and can be filtered using AI. In this case the unit is going to wait for a year to be used for making jam.
A red light is required to warn your company to cancell such orders, communicating with the client.
I gave you 1 star which is the best I could do, waiting that long. Think of offering alternatives when delivery exceeds a limited time.
Regards. Smitty. Mistergreen Enterprises

9 marzo 2026
Logo di Importitall

Risposta di Importitall

Dear Smitty

Many thanks for your feedback, it is appreciated.

You are 100% correct, this order was severely delayed. We sometimes are at the mercy of suppliers, and with more then 500 million items on sale, we do try our best to manage suppliers accordingly.

I see we did keep you updated and gave you the option to cancel and refund if you were not willing to wait. We did hound the supplier for information, and did deliver as quickly as we possibly could.

Once again we do apologize for the inconvenience caused, and hope we get the opportunity in the future to show you how we normally process orders.

Valutata 5 stelle su 5

It was my first time buying from the…

It was my first time buying from the platform something otherwise I wouldn’t get locally. The service is awesome and I will definitely use it again. There is only one request I have to make, please give us an option to edit or cancel the cart as we dim fit, it’s really disturbing that if I change my mind and want something different, I must wait for the cart to expire or for u to cancel it which happens many days after if I didn’t proceed to payment.

5 marzo 2026
Valutata 5 stelle su 5

Happy Customer

I could not find this product in South Africa for 15 years and was pleased that Import it All could secure and deliver the specific item. Professional service and met deadline delivery before time

13 febbraio 2026

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