Just got an email from I love retro. Apparently they are going into voluntary liquidation. So much for all the rhetoric about having trouble with deliveries etc. A big old scam. I'm sure they’ll ret... Leggi di più
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Scopri cosa dicono le persone
Bought a lovely lamp from retro, I love it it’s gorgeous and such good quality I would definitely buy from again, I’m currently eyeing up a beautiful chair. They were quick to respond to any queries... Leggi di più
Bought a table back in April it’s now late June and still no item! Communication is horrendous Iv sent so many emails asking for updates and I get a response to the odd one saying it’s been shipped an... Leggi di più
Received outstanding customer service from 'Alice'. Nothing was too much trouble for her, and although my query took some time to rectify (mainly due to shipping circumstances) I was completely conf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are I Love Retro, a British brand specialising in retro and vintage inspired homeware and furniture. Statement designs from across the last century.
Informazioni di contatto
71-75 Shelton Street, WC2H 9JQ, London, Regno Unito
- hello@iloveretro.co.uk
- iloveretro.co.uk
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely live my nee lamps
Absolutely love my new lamps. Even better than I expected. Quick reply’s to my emails and good service.
Fast Efficient Service
The items I ordered, which were lovely and good quality, arrived very quickly. Would definitely order from them again in the future. Highly recommendable!
My clock did not match the colour shown…
My clock did not match the colour shown on their website, but they have agreed to give me a full refund
Kept upto date on delivery loved the…
Kept upto date on delivery loved the clock but not worth the price but looks amazing on the fireplace
ILR1658 Order of leather chairs
ILR1658 Order of leather chairs
I ordered 2 leather chairs in Feb 2021. It is now August and I still do not have the chairs. Each time I checked on the upcoming delivery April, June, August I was met with - I’m afraid your items will not be arriving. The only reason I knew they were not arriving is because I emailed the company to check that were being delivered. They would not have informed me otherwise. The only response was “you can have a refund but if you still want the chairs, you’ll go to the back of the queue if you withdraw your order.”
Poor poor customer service. I will not be buying from I Love Retro again.

Risposta di I Love Retro
They didn’t communicate that the…
They didn’t communicate that the shipment was delayed. I had to chase the order. When it arrived it doesn’t look as good as it did in the pictures. Product looks a bit cheap. I would buy another one.
lovely piece of furniture
lovely piece of furniture. slight damage on inside of drawer but not worth exchanging. Guys were in touch by phone on the day to say when they would be here. Delivered to room with no issues. Two nice guys from Brummie.
Great value for money
In the beginning, I hesitated buying from this Company because there were some negative reviews. But decided to take the risks. It was well worth it. Fast delivery and communicated well when it was due. V well packed and table chosen was exactly what we expected. Value for money. Will definitely recommend.
5 Star, would recommend.
5 Star. Would recommend to anyone looking for some beautiful home accessories and furniture. Brilliant service and shipping.
My new Sansa floor and table lamps create the perfect finishing touch to my lounge.
It's a shame one can't leave less than…
It's a shame I can't leave less than a one star review. Product is good now that it has finally arrived. Communication from I Love Retro shocking

Risposta di I Love Retro
I ordered a lamp on Monday 14th June…
I ordered a lamp on Monday 14th June 2021 and have chased and chased I love Retro to find out when it is to be delivered as initially it was due w/c 28th June. I have not had one reply to an email, contact form via the website, further emails and a DM on Instagram. This is clearly a scam company who take your money and do not communicate. Please beware and stay away. I will be making a formal complaint and reporting this company to trading standards.

Risposta di I Love Retro
Reasonably happy
Ordered a set of 3 round wooden tables. Delivered a month earlier than expected so that was good. Happy enough with them but not as well finished as I would have expected. Staples showing on the top edge of the rim and could do with another coat of staining.
Purchase took 6 month to come and we…
Purchase took 6 month to come and we had to keep chasing. Absolutely no offer of compensation at all. Poor service. Product however was good quality when we eventually got it
Differently fantastic
I bought two quite eccentric lights from I Love Retro, which in itself one of the things I like about them, in that they sell such things. The lights came as described and quickly. What I wasn't expecting though was the opulence of the finish especially in the shades. These were two great purchases
Excellent quality and great customer…
Excellent quality and great customer service, goods delivered on time and in perfect condition. The Bali chairs are of high quality and were extremely well wrapped and packaged for shipping. Definitely recommended.
The item matches the description
The item matches the description, looks like the picture and was delivered when they said it would be. A thumbs up from me.
Dreadful service
Dreadful service. They missed two delivery deadlines , no information was forecoming.
Do not use them.

Risposta di I Love Retro
Fabulous stuff
Fabulous stuff, well made and unusual and beautiful things at good prices. Prompt and no quibble refund when I cancelled an order.
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