Easy website to navigate and to order. The order was delivered on the following business day. When I sent an email query about delivery timelines I got an immediate response. And - most important - th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great shopping experience! Easy to find and navigate the website, good selection of products. They arrived next day with no issue, a few cans had a bit of a dent as they hit each other on the way but... Leggi di più
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Leggi di più
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prosciutto stagionato
- Negozio di formaggi
- Negozio di prodotti alimentari per gourmet
- Servizio di consegna di prodotti alimentari
- Grossista di carni
- Grossista di pesce
Scritti dall'azienda
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Informazioni di contatto
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Regno Unito
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Eccellente
800 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Iberica Food
Thank you for your feedback! We're thrilled that you’re happy with our prices and fast delivery. We appreciate your support and look forward to serving you again!
The Iberica Food Team
Risposta di Iberica Food
Hello,
Thank you for your kind feedback! We’re delighted our rapid delivery helped you source your traditional products. It’s a pleasure to be your supplier of choice.
Best wishes,
Iberica Food Team
Excellent prompt service and…
Excellent prompt service and communications. Product is fantastic too!
30 novembre 2024
Great customer service
Had a problem with my order, this was resolved quickly and efficiently. Great customer service.
27 novembre 2024
Always excellent prompt setvice
29 novembre 2024
Lovely Iberica spanish food
I buy litoral products and they are great, this month I bought spanis h jamon iberica is a litoral bit salti so next time I will buy the pata negra jam. Great service and delivery 👏🏼 👌
30 novembre 2024
Good quality and very fast
27 novembre 2024
This store is a treasure trove of…
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can taste the difference!
I also appreciate the variety of international foods they offer. It’s become my go-to place for ingredients for my favorite recipes from around the world. Plus, their seasonal offerings are always fun to explore. I recently found some autumn-themed snacks that were perfect for the season.
24 novembre 2024
Non scritta su invito
Delivery Areas
I wanted to place an order on the website to send a hamper to a friend in Spain. I picked 'Spain' from the dropdown list of extensive countries, the format of the address layout changed and asked for an Identification Number. As I didn't know what this was I emailed asking what I should add in this box only be told they didn't deliver to Spain. Why have this as an option if you cant actually do it?
25 novembre 2024
Non scritta su invito
Risposta di Iberica Food
Hello Josephine
Thank you for sharing your feedback. We’re sorry to hear about your disappointment regarding our inability to deliver to your country.
Currently, our delivery network is limited to the UK due to logistical and regulatory constraints.
Your interest in our products means a lot to us, and we can only apologise we could not fulfil your order at this time.
We have since rectified this minor bug which was displaying international options. Thank you again for making us aware.
Order placed at 11am and delivered by…
Order placed at 11am and delivered by 9am the next day. No fuss!
Food was just just right!
15 novembre 2024
Non scritta su invito
My dealings with your company could not…
My dealings with your company could not be faulted. It was Evri's first Courier who spoiled matters by not delivering my purchase as 'unable to locate delivery address'. Fortunately, a different Courier 'located me' after the previous day's non-delivery.
31 ottobre 2024
The service was great
The service was great. The product was exactly as stated and delivered in good protective packaging. Not having had salt cod before I found it too salty. Perhaps more soaking was needed with a change of water!
28 ottobre 2024
Fantastic service from these guys
Fantastic service from these guys. Highly recommended!
27 ottobre 2024
Top quality food and fast delivery I…
Top quality food and fast delivery I have told my friends about this company will always use it
30 settembre 2024
prompt and accurate delivery
2 settembre 2024
Brilliant products and speedy delivery
6 settembre 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.