Easy website to navigate and to order. The order was delivered on the following business day. When I sent an email query about delivery timelines I got an immediate response. And - most important - th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great shopping experience! Easy to find and navigate the website, good selection of products. They arrived next day with no issue, a few cans had a bit of a dent as they hit each other on the way but... Leggi di più
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Leggi di più
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prosciutto stagionato
- Negozio di formaggi
- Negozio di prodotti alimentari per gourmet
- Servizio di consegna di prodotti alimentari
- Grossista di carni
- Grossista di pesce
Scritti dall'azienda
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Informazioni di contatto
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Regno Unito
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Eccellente
800 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great products, great quality!
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made the experience a bit stressful (as is certainly not cheap). Hence, 4 stars and not 5.
28 aprile 2025
Risposta di Iberica Food
Hello,
I’m very sorry your delivery was delayed and understand how stressful that can be with frozen goods. We’re reviewing our courier arrangements to prevent this in future. If any of your products are affected, please let us know and we’ll be glad to assist.
Kind regards,
Iberica Food Team
Easy-to-navigate website
Easy-to-navigate website, good selection of products at reasonable prices, easy to pay, quick and prompt delivery, everything packaged great.
Highly recommended.
30 aprile 2025
Risposta di Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use, enjoyed our product range and prices, and appreciated our fast, careful delivery. Your recommendation means a lot to us.
We look forward to serving you again soon.
Best wishes,
Iberica Food Team
Risposta di Iberica Food
Hello,
Thank you for your kind words! We’re thrilled you found our service fast and safe, and that we’re your go-to option for a Spanish gift. It’s always a pleasure to help you share a taste of Spain.
Warm regards,
Iberica Food Team
Risposta di Iberica Food
Hola,
¡Muchas gracias por tu reseña! Nos alegra saber que recibiste justo lo que querías y que todo llegó rápido y en perfecto estado.
¡Esperamos verte de nuevo pronto!
Un saludo,
Iberica Food Team
Risposta di Iberica Food
Hello,
Thank you for your feedback! We’re pleased to hear you found our service effective and our products great.
Best wishes,
Iberica Food Team
Good shop for Spanish food products
It was easy to order a 5 litre olive oil, expedited quickly, pleased with the price and quality, will use again.
2 aprile 2025
Risposta di Iberica Food
Thank you so much for your kind words! We're delighted to hear that you found it easy to order and that you're pleased with the quality and price of our 5-litre olive oil. We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Iberica Food Team
Rapid delivery
Rapid delivery. Glad I could find another supplier of our traditional products
1 aprile 2025
Risposta di Iberica Food
Thank you for your lovely review! We're so pleased you found us and that we could help you access the traditional products you love—with rapid delivery, too. We look forward to being your go-to supplier.
Warm regards,
Iberica Food Team
Simple payment, simple delivery
Insanely fast delivery, wanted an horchata and it arrived in 2 days
La verdad me veo comprar más aquí si echa de menos partes de españa
31 marzo 2025
Risposta di Iberica Food
Thank you so much for your lovely feedback! We’re thrilled to hear that your horchata arrived so quickly and that the process was smooth from start to finish.
Un saludo,
Iberica Food Team
Excellent service
27 marzo 2025
Risposta di Iberica Food
Thank you for your kind words! We're glad you were happy with our service and hope to serve you again soon.
Warm regards,
Iberica Food Team
Amazing from start to finish.
Amazing from start to finish.
Great products and super speedy delivery. Highly recommended
27 marzo 2025
Risposta di Iberica Food
Thank you for your wonderful review! We're so pleased to hear everything was amazing from start to finish and that our products and delivery met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.
Best wishes,
Iberica Food Team
Broken Bottles
The boxes of beer where left outside my front door, the boxes where clearly damp. When opened I discovered that 3 of the bottles where broken.
27 marzo 2025
Risposta di Iberica Food
Thank you for your feedback, and we're very sorry to hear this. Please send us photos of the damaged bottles and packaging so we can resolve the issue promptly with a refund or replacement.
Best regards,
Iberica Food Team
Risposta di Iberica Food
Thank you for your feedback! We're delighted to hear that you found our service friendly and efficient. We appreciate your support and look forward to serving you again soon!
The Iberica Food Team
Risposta di Iberica Food
Thank you for your feedback! We're thrilled to hear that you’re happy with our prices, products, and service. We appreciate your support and look forward to serving you again soon!
The Iberica Food Team
Risposta di Iberica Food
Thank you for your wonderful feedback! We're delighted that you enjoyed our authentic olives from southern Spain. It’s great to bring a true taste of Spain to your table!
We look forward to serving you again soon. ¡Gracias! 🇪🇸✨
The Iberica Food Team
It’s was great “ easy to order and good…
It’s was great “ easy to order and good delivery “ taste lovely 👍
1 marzo 2025
Risposta di Iberica Food
Thank you for your feedback! We're so pleased to hear that you found the ordering process easy, the delivery smooth, and the taste delightful. We truly appreciate your support and look forward to serving you again!
The Iberica Food Team
Lovely products and great customer service
Incredibly fast delivery, delicious and premium products, and when I contacted with a question they got back straight away and were extremely helpful and friendly. Would not hesitate to order again! Thank you.
3 febbraio 2025
Risposta di Iberica Food
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our premium products and fast delivery. Providing helpful and friendly service is very important to us, so we're glad we could assist you quickly.
We truly appreciate your support and look forward to your next order! ¡Gracias!
The Iberica Food Team
Amazingly quick turnaround
Amazingly quick turnaround. Ordered my Cola Cao Friday lunchtime and was drinking it by Saturday. Wasn't expecting such efficient service. The shipping cost is worth every penny!
7 febbraio 2025
Risposta di Iberica Food
Thank you for your fantastic feedback! We're so pleased to hear that your Cola Cao arrived quickly and that you found our service efficient. We always strive to provide a smooth experience, and it’s great to know it made a difference for you.
Enjoy your Cola Cao, and we look forward to serving you again soon! ☕🇪🇸
The Iberica Food Team
Risposta di Iberica Food
Thank you for your feedback! We're pleased to hear that your order arrived promptly and that your delivery instructions were followed. We appreciate your support and look forward to serving you again!
The Iberica Food Team
Realy fast delivery as usual
Realy fast delivery of 5kg DO paella rice, I know its ok from their delivery in 2020 during Sars-19, and even then the same fast service. Thank you.
5 febbraio 2025
Risposta di Iberica Food
Thank you for your kind words and for your continued support! We're delighted to hear that you received your paella rice quickly and that you've trusted us since 2020. Providing a reliable service is always our priority, and we truly appreciate your loyalty.
Enjoy your paella, and we look forward to serving you again soon! 🇪🇸✨
The Iberica Food Team
Fast delivery and great products
Fast delivery and great products, will buy again here.
27 gennaio 2025
Risposta di Iberica Food
Thank you for your feedback! We're delighted to hear that you were happy with our fast delivery and great products. We look forward to your next order!
The Iberica Food Team
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