Easy website to navigate and to order. The order was delivered on the following business day. When I sent an email query about delivery timelines I got an immediate response. And - most important - th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great shopping experience! Easy to find and navigate the website, good selection of products. They arrived next day with no issue, a few cans had a bit of a dent as they hit each other on the way but... Leggi di più
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Leggi di più
Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prosciutto stagionato
- Negozio di formaggi
- Negozio di prodotti alimentari per gourmet
- Servizio di consegna di prodotti alimentari
- Grossista di carni
- Grossista di pesce
Scritti dall'azienda
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Informazioni di contatto
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Regno Unito
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Eccellente
800 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Iberica Food
Thank you for your kind review. We’re delighted to hear you enjoyed our marzipan and were pleased with the fast delivery and quality. We look forward to serving you again soon!
fast delivery
3 agosto 2025
Risposta di Iberica Food
Thank you for your review. We’re glad to hear you were happy with the fast delivery and we look forward to serving you again.
Present for my Spanish Friends
The was a present for my Spanish Friends, they wow extremely happy with the contents.
28 luglio 2025
Risposta di Iberica Food
Thank you for your lovely review. We’re delighted to hear that your Spanish friends were so happy with their gift. We look forward to helping you with more special presents in the future.
authentic quality spanish product
authentic quality spanish product, well packed and delivered fast with DPD courier services
1 luglio 2025
Risposta di Iberica Food
Thank you very much for your kind review. We’re delighted you were happy with the authentic Spanish products, careful packaging, and fast delivery with DPD. We look forward to serving you again soon.
It was what was expected
It was what was expected. The courier didn't bother to ring the door bell so it in the sun.
30 giugno 2025
Risposta di Iberica Food
Thank you for your feedback. We’re pleased the order met your expectations, but we’re very sorry to hear the courier did not ring the doorbell and left the parcel in the sun. We will raise this with them to help avoid it happening again.
Great Company
Always receive our items in good condition and within a couple of days. It’s difficult to get banderillas in our corner of the U.K. so it’s great that I can go them here.
30 giugno 2025
Risposta di Iberica Food
Thank you for your wonderful review. We’re so pleased to hear that you always receive your items quickly and in good condition. It’s great to know we can bring banderillas to your corner of the UK, we look forward to serving you again soon!
Larger Cola Cao packets are available…
Larger Cola Cao packets are available rather than the small tubs. As a 'familia numerosa' as we say in Spain, this is highly appreciated.
27 giugno 2025
Risposta di Iberica Food
Thank you for your kind review. We’re delighted to hear that the larger Cola Cao packets are useful for your familia numerosa. It’s wonderful to bring a taste of Spain to your home, and we look forward to serving you again soon.
Risposta di Iberica Food
Thank you for your lovely review. We’re delighted to hear you found our website easy to use and were happy with both the quality of our products and our service. We truly appreciate your support and look forward to your next order.
Risposta di Iberica Food
Hello,
Thank you so much for your lovely review! We’re delighted to hear you’re pleased with both the product and our delivery service. Your kind words mean a great deal to us. Warm regards,
Iberica Food Team
Delivery as always on time!
2 giugno 2025
Risposta di Iberica Food
Hello,
Thank you for your kind feedback! We’re thrilled to know our delivery met your expectations once again. Reliable service is very important to us, and your comments encourage our team to keep up the good work.
If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Best wishes,
Iberica Food Team
Great service, reasonable prices, many thanks iberica Food
Iberica Food had the items I wanted - Mezcla Coffee - as a reasonable price and delivered quickly. Could you possibly stock the Saimaza mezcla coffee brand too, apologies if it is a bit of a cheeky request...but it is my favourite coffee!
30 maggio 2025
Risposta di Iberica Food
Hello,
Thank you very much for your wonderful feedback! We’re delighted to hear you enjoyed our service and found our prices reasonable.
Thank you also for suggesting Saimaza Mezcla coffee. While we don’t stock that particular brand at the moment, I’ve passed your request on to our buying team for consideration. We always aim to expand our range with products our customers love, so your input is invaluable.
Many thanks again for your support!
Warm regards,
Iberica Food Team
Over priced products
Quick delivery and good info. But very over priced products and postage is above normal postage. Would shop around more in the future
4 giugno 2025
Risposta di Iberica Food
Thank you for your feedback. I’m sorry you found our prices and postage high. We work with small, family producers to bring you top-quality Spanish goods. Please check our newsletter for deals, or let me know which items you’re after and I’ll see if any offers apply.
Kind regards,
Iberica Food Team
Helpful customer services pre order
2 giugno 2025
Risposta di Iberica Food
Hello,
Thank you for your kind words! We’re glad our pre-order support was helpful. If you need anything else before or after your order, please don’t hesitate to get in touch.
Best regards,
Ordered and arrived when it said it…
Ordered and arrived when it said it would. Have not tried the meat yet but it does look great and is well packed.
3 giugno 2025
Risposta di Iberica Food
Hello,
Thank you for your feedback! We’re pleased your order arrived as expected and that the meat arrived well packed. We hope you enjoy it once you’ve tried it—please let us know your thoughts.
Best regards,
Iberica Food Team
Good Price
Easy to use website. Good range of Spanish drinks - horchata is very nice. Good price compared to other suppliers for Alhambra Reserva 1925. Quick delivery
1 giugno 2025
Risposta di Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use and enjoyed our horchata and Alhambra Reserva 1925 at a good price. It’s great to hear our delivery was quick too.
We look forward to welcoming you back soon—please let us know if there’s anything else we can help you with.
Best regards,
Iberica Food Team
Lovely produce and great service
Really pleased at the ease of ordering and speedo delivery from Iberica. Good website.
2 giugno 2025
Risposta di Iberica Food
Hello,
Thank you for your lovely feedback! We’re delighted you found our produce to your liking and that ordering on our website was easy and delivery speedy. Your kind words mean a lot to us.
We look forward to serving you again soon!
Warm regards,
Iberica Food Team
Great products delivered on time
30 maggio 2025
Risposta di Iberica Food
Hello,
Thank you for your kind review! We’re delighted to hear you’re happy with our products and that they arrived on time. We look forward to serving you again soon.
Best wishes,
Iberica Food Team
Delivery from APC was very poor
Delivery from APC was very poor, no option to choose a safe place if you are not home, the delivery containts raw food, so they took the packages back to depo, for delivery or collection next day. Shocking, poor service and food on the bin.
Please use other carriers, I will not order again that is for sure.
29 maggio 2025
Risposta di Iberica Food
Hello,
I’m very sorry to hear about the delivery problems. We didn’t receive any message about the issue, so if any of the products are damaged or spoiled, please let us know and we’ll be happy to help.
Kind regards,
Iberica Food Team
Perfect product and super fast delivery…
Perfect product and super fast delivery as always. Thank you.
28 maggio 2025
Risposta di Iberica Food
Hello,
Thank you for your lovely feedback! We’re thrilled the product was perfect and that our delivery was super fast as always. Your continued support means a lot to us.
Warm regards,
Iberica Food Team
Risposta di Iberica Food
Hello,
Thank you for your kind words! We’re delighted you enjoyed our speedy delivery and high-quality foods. It’s a pleasure to serve you.
We look forward to welcoming you back soon.
Best wishes,
Iberica Food Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.