Iamsleepy Recensioni 

My toddler loves her double floor bed and the quality of the frame is really good. Very happy with it. Thanks

Edit- the company have now said they will send my bed Friday. This is the last chance I will accept a promise. The company have asked me to amend my review for one last chance.

Do not buy from this company
I was given every promise under the sun that my bed would be sent out time and time again
Gave several opertunities to rectify my bad review if they sent the bed but nothing.
They had the cheek to ask me to remove my one star review and promised the bed would be sent - nothing.

Phone number now goes to busy it’s pretty obvious what’s happening here do not use this company.

Months and months without a bed for my baby and a bespoke size mattress that I can now not use.

Great bed quality and the service, We've bought a lasse bed and pocket sprung mattress (mattress was offered after we puchased the bed) we are super happy with bed mattress and the service.
Delivery came from abroad and was 6 days late but it was okay as we had a feedback and regular updates

Very accommodating to the specific requests made for the bed I purchased. The bed was delayed, however all emails sent were responded to with updates of when bed should arrive. Had a couple of concerns when the bed arrived, however all communication had with Mike has been positive and all queries dealt with promptly. The bed itself is of a high quality, and although an instruction manual was not sent, was easy to fit together.

I purchased this bed over a month ago. I did not receive my order on the selected date, I chased and was told it was delayed by a week.
3 weeks later still no order so I asked for a refund. I have chased my refund multiple times and they have ignored my email.

Today I had a delivery of bed slats. No bed, just slats. Which are obviously useless and I believe it is to shop that a delivery was made.
I have emailed again to confirm I do not want the order as stated and they need to arrange collection of the slats.

Do not buy from this company!!

Update: even the response below is lies. I have never had responses until this and I requested over a week ago multiple times to cancel the
Order via the email address below and had no response.

Do not order - more hassle than it’s worth!

I purchased a child’s bed on 18th September, had an email on 24th September saying my order would be shipped on Wednesday or Thursday next week. Nothing. Sent an email asking for an order update no response.
Really poor service very disappointed. Wish I had read the other reviews as I would not have purchased from this company.

Like everyone else is saying, they can work on delivery times and our instruction manual was also missing. But the customer service has been excellent, with Mike responding quickly and helping us with any questions. We got a refund for our complaint, and overall we are happy with the outcome and the bed too.

Great service and beautiful lasse floor bed! Recommend.

Re order 44241.
We ordered the bed on 7 July and after several chasers, we eventually received the bed frame on 20 August with no slats or drawers.

After not hearing anything back on the status of the missing parts, I wrote a negative Trustpilot review, to which I received a response assuring me that the missing parts would be dispatched asap. I was also offered a 30% discount to remove my review.

I foolishly agreed and now over a month later, have still have not received the missing parts or refund. I have lost track of the various excuses I have been given for the delays and have now ordered a bed from elsewhere as I have no confidence that the missing parts will ever arrive. I requested a full refund over a week ago and will be seeking redress via my bank if the refund is not forthcoming.

A shambles of a company.

SP-000044439 (Ticket#59958)
Do not use. Poor communication, extremely slow response to questions about delivery dates and queries. The bed finally turned up but is missing all the slats and any instructions. Couldn’t decline delivery as it came 6 hours outside of delivery slot when no one was in. All I want is a refund. It shouldn’t be this hard. *EDITED* I did receive quick refund and communication has been good during this process.

I ordered the Lasse Montessori Raised Bed for Kids, and it arrived on time. I was pleased with the quality of the wood; however, some pieces were missing and not fully up to the standard I expected. I contacted customer service and received a prompt, courteous response. They immediately resolved the issue and ensured everything was taken care of.

We ordered the beautiful Montessori floor bed for our toddlers new room. Firstly the bed is wonderful, it is exactly what we wanted for the room and out toddler loves it. We ordered it in the size small double, so it gave us room to sleep in there too if needed, and as we also have another baby on the way we think this was definitely the right choice.
Customer service was fantastic, we were kept updated with delivery updates and they were available and polite whenever I emailed.
We are so impressed with the bed and want to thank Iamsleepy for everything! :)

I really wish I’d read these reviews before ordering a bed from this company.

The bed was advertised with a delivery timeframe of 3–8 working days. When it didn’t arrive within that timeframe, I contacted customer service and was eventually told by Mike on Friday that it would be delivered the following week, either Tuesday, Wednesday or Thursday, with confirmation to follow on Monday. I was also given tracking information.

Monday came and went with no update from Mike, and the bed never arrived that week either. The tracking information was extremely vague and appeared to suggest that the bed hadn’t even been dispatched.

I then sent a complaint email requesting a refund if the bed had not been sent, but no one has bothered to respond.

It is now over three weeks since I placed my order, despite the advertised delivery time being 3–8 working days. After reading some of the other reviews, I’m genuinely concerned about whether I’ll actually receive the bed or get my money back.

I would strongly advise anyone considering ordering from this company to read the reviews carefully before parting with their money. My experience so far has been extremely disappointing, particularly the complete lack of communication.

The bed is sturdy and exactly what we were looking for. I searched for ages and there is nothing else like this out there - unless you are prepared to build it yourself! It was easy to assemble and communication was good. There were some problems with delivery, but these were very much caused by Royal Mail, not the seller! We are still waiting on the underbed drawers which have been shipped separately. I thought it was very sensible to ship the bed frame first, so we at least have that and are not left waiting for ages.

Accidentally ordered wrong size and communicated well and issued refund fast. Thank you.

Great quality bed and good communication with the seller. Small issues with the delivery resolved quickly.

Dealt with the challenges quickly and refunded

It took almost 2 months but we finally received the bed in the correct size. It seems good quality, just a shame about how long it took and how much time I've wasted chasing it.

The bed arrived with a bit of delivery delay due to shipping being to Northern Ireland however, great customer service throughout the experience.
The bed was very high quality when arrived.
Happy with the overall service.

Very happy with the customer service that has been provided. Our order arrived with some missing parts and Mike was very quick to respond and resolve this for us. The Luna bed is we ordered looks great and is very solid. We are very happy with it and wouldn’t hesitate to order from here again.