Take Wellness Recensioni 

112
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Simon was excellent, very knowledgeable and helpful. Our local dealer closed and simon is quite a drive away, i am very capable so he talks me through stuff and i order from him👍

Valutata 5 stelle su 5

Although not the original supplier of my Jacuzzi, when I contacted them for service, I was offered a service call within a week vs 6-weeks from my original dealer. Engineer Sam attended today, took ti... Leggi di più

Valutata 5 stelle su 5

Absolute top notch service. It was delivered and installed within 4 days or placing order. Had to take out fence panel and dismantle neighbours side gate to deliver through his garden and over his flo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We purchased our Tub from Hydropool Cheltenham. We were newbies and slightly apprehensive about the maintenance and care issues. Simon and his team have been so helpful and nothing seems to be too mu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vasche idromassaggio
  2. Vivaio e articoli per il giardino
  3. Ditta specializzata nella costruzione di gazebo
  4. Servizio di riparazione vasche idromassaggio
  5. Negozio specializzato in saune

Scritti dall'azienda

TAKE Wellness award-winning hot tubs and swim spas combine pioneering features and exceptional quality with low maintenance to create an exceptional spa experience in the comfort of your own home. Visit our showrooms in Cheltenham and Cowbridge, to view the range of premium products, saunas, BBQ's, gazebos, pergolas and other amazing outdoor living solutions.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(112)

13 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hot tub relocation

Thank you for your help with our hot tub relocation. It was a very straight forward process for us and something we couldn’t have done ourselves. The lads were tidy and efficient and I would highly recommend you to anyone needing the same service. Thank you.

6 aprile 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you very much for taking the time to leave a review. We're so glad to hear you were happy with our service and that you would recommend us. If you need any thing in the future please do not hesitate to get in touch.

Valutata 5 stelle su 5

Fantastic service and support.

Simon and the team were nothing short of excellent. We had a hot tub installed just before Xmas and they had several challenges getting it into our property but overcome it with some ingenuity and creativity!
We had an issue with the hot tub initially but Simon was back out the following day and resolved the fault.
Thoroughly delighted with our purchase and the service from Hydropool Cheltenham was fantastic. No hesitation in recommending them.

28 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you for your wonderful review. Our team does everything they can to make what seems the impossible, possible, so we're so pleased to hear this feedback. We'll make sure to pass this on to the rest of the team.

Valutata 5 stelle su 5

Fantastic service from start to finish

Fantastic service from start to finish.
Detailed description of the differences between the hot tubs and honest recommendations for which one would suit our family and use.
Installation was so quick and professional. We were given a thorough run through on how to work and maintain the hot tub.

After service has been brilliant, nothing is too much trouble. I feel very confident the service will continue if needed.
Very happy and would highly recommend.

24 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you for your lovely review. It's so good to hear that we have made your experience with us a happy one. We will be sure to pass your comments on to the wider team. ManyThanks

Valutata 5 stelle su 5

Fantastic Service

From enquiry to installation, superb. Serenity 5900 is a thing of beauty and we are so happy with our purchase. Simon and the team were fantastic on the day of install, negotiating narrow access without damage. A site visit prior to purchase to workout access avoiding expensive crane option was a great touch and appreciated. Without doubt, the team at Hydropool will serve you well. I'd give a 6 star rating if I could!

24 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you very much for your review. It makes us so happy to hear that everything went perfect for you and that you are happy with your tub. We will share your comments with the wider team. Many Thanks

Valutata 5 stelle su 5

Diagnosis visit feedback

The diagnosis visit was very professionally managed from my initial call through to completion of the visit. Steven, who came was very courteous and professional and successfully diagnosed and fixed the problem.
Very impressed and will definitely use again.

23 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you very much for your review. We will pass your lovely comments onto Steven.

Valutata 5 stelle su 5

Steven came to explain and show us how…

Steven came to explain and show us how to empty the hydro pool hot tub. He was very thorough and had lots of advise on both emptying and running the hot tub. Again first class service from a good local company

17 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you for your lovely feedback. We'll be sure to pass this on to our engineer.

Valutata 5 stelle su 5

Exemplary Service

Hydropool have been servicing my hot tub since the end of 2021 and have done a marvelous job. Their customer service is excellent - well managed and attentive (Jess is always very helpful) with fair prices alongside. Our engineer, Steven, is also the epitome of great service. He is super helpful and friendly and does a fantastic job every time. I couldn't ask for more

9 marzo 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you for a wonderful review! It is great to hear that you are so happy with our service and I will pass on your lovely comments to the rest of the team.

Valutata 5 stelle su 5

TOP QUALITY SERVICE

We purchased our Tub from Hydropool Cheltenham. We were newbies and slightly apprehensive about the maintenance and care issues. Simon and his team have been so helpful and nothing seems to be too much trouble for him and his team. Excellent after sales service from all the staff
especially with a recent Abominator issue. We simply could not have expected better service. They even came out to us within an hour to help us out. Would highly recommend.

23 febbraio 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you so much for your review Mark, we really appreciate the feedback and will pass this on to the rest of the team.

Valutata 5 stelle su 5

Great company

Great company, bought a replacement hydropool tub and covana, all installed neatly, and the old tub and covana relocated. Recommend Hydropool Cheltenham.

28 gennaio 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you very much for your review. We're really pleased that you are happy with your new tub, I will make sure to pass your comments onto the installation team.

Valutata 5 stelle su 5

Outstanding service from Simon and…

Outstanding service from Simon and Jessica at Hydropool Cheltenham. After a flood over Christmas we needed to replace several electrical parts on our pool. They hustled to get the parts from the distributor and sent out a terrific guy to do the repair the day they arrived. On top of that Simon had some excellent suggestions for improving the set up of our pool. Can’t rate these guys too highly. Exemplary service.

19 gennaio 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you very much for your review. We will pass your lovely comments onto the rest of the team.

Valutata 5 stelle su 5

Wish more companies were like this...

Just all round excellent customer service, where you feel like a valued client.. wish more companies were like this - well done Simon and team!

16 gennaio 2021
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you so much for your review! We will pass your feedback onto the rest of the team, enjoy your tub.

Valutata 5 stelle su 5

Great service from a great company

Great service from a great company.
The team always on hand to answer questions.
Hot tub installed quickly and on time.

Many thanks and thoroughly recommend.

25 dicembre 2020
Logo di Take Wellness

Risposta di Take Wellness

Thank you so much for your review, it really means so much to the team to hear lovely feedback like this.

Valutata 5 stelle su 5

Excellent service

Excellent service, very helpful consultation and delivery and installation went without a hitch (unusual for us, there's normally issues with anything we do!).
Had it a few days and so far so good, love the experience.
We've planned this for 10 years and Hydropool made this a hassle free experience. A very comprehensive explaination of use etc so we felt comfortable being left alone with it ☺️

14 dicembre 2020
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you for your fab review! We are so pleased that you love your tub and that you found the process easy. Our installation team will get a great boost from your comments so we will be sure to pass this on to them.

Valutata 5 stelle su 5

Excellent service

Excellent service. When I rang them to explain my hot tub needed a good clean they not only told me they had a deal on they also had someone round to my house the very next morning. Unfortunately I’m terrible with names but the guy that came round was very friendly and even gave me some tips on how to look after it a bit better. Can’t thank them enough and will be using again in future.

11 novembre 2020
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you so much for your lovely review, I'll make sure to pass your comments on to our engineer, Steven, who completed your service.

Valutata 5 stelle su 5

Great local company!

Great service from this local company. Nothing is too much trouble and they are so helpful with advice over the phone to even popping round!
So pleased to have bought our tub from them

5 novembre 2020
Logo di Take Wellness

Risposta di Take Wellness

Thank you so much for your wonderful review! It's so heart warming to hear that you have had great service, I'll be sure to pass your comments on.

Valutata 5 stelle su 5

5 star service from start to finish

We have had a fantastic service from Hydropool Cheltenham from start to finish. Simon and Kate have kept us up to date every step of the process, our family fun play swim spa was delivered and installed and Hydropool took care of all of the details and ensured everything ran smoothly. They set up our swim spa and have made regular checks since to check everything is ok. They are both obviously so passionate about their business and go over and above to help their customers. This was apparent from the very start when I originally made enquiries over the telephone to the after sales service we have received. We would absolutely recommend their services to others and would definitely use them again.

30 ottobre 2020
Non scritta su invito
Logo di Take Wellness

Risposta di Take Wellness

Thank you Sarah for your wonderful review. It was a pleasure looking after you and your family and we hope you have many years of fun in your new Swim Spa!

Valutata 5 stelle su 5

Always amazing

Always amazing service with personal touch to meet everybody’s needs.
Thank you.

29 ottobre 2020
Logo di Take Wellness

Risposta di Take Wellness

Thank you for your lovely comments

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più