Peugeot sales and service reception excellent. Very thoughtful and keen to help. Vehicle hand over not rushed and vehicle details carefully explained. Transfer of service plan handled with ca... Leggi di più
L'azienda ha risposto
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I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... Leggi di più
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Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back... Leggi di più
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On the whole a great experience. However if you do not give 10/10 Toyota want to know why. You get a realistic mark based on customer service, quality of service & the price£.
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
About us
Scritti dall'azienda
- Howards Motor Group
- At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
- Were committed to our customers.
- The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Informazioni di contatto
Herluin Way, BS23 3YN, Weston-super-Mare, Regno Unito
- 01935 678140
- reviews@howardsgroup.co.uk
- howardsgroup.co.uk
4,7
Eccellente
1038 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Andrea Horvath
We have just bought our new car from Howard’s Weston Super Mare. Andrea Horvath Customs Relations Manager was fantastic. Talked us through everything. Felt like we were having coffee with a friend. Not pushy at all. She was informative professional and funny. An absolute asset to Howard’s. Thank you.
1 marzo 2026
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Risposta di Howards Motor Group
Thank you for your wonderful feedback, Beverley. We are thrilled to hear that Andrea provided you with fantastic service at Howards DS Salon WSM and made your experience a pleasant one. We look forward to supporting you on many miles of happy motoring ahead.
Repair
Jamie and Morgan was very polite and helpful today sorting out our repair and service.
3 marzo 2026
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Risposta di Howards Motor Group
Thank you for your kind words, Isabel. We are thrilled to hear that Jamie and Morgan provided you with polite and helpful support during your repair and service at Howards Suzuki WSM. Your positive feedback means a lot to us and we look forward to serving you again with our reliable and customer-centric service.
Annual MOT
I dropped my car off for an MOT at 9am and it was ready by 10. Prompt and professional service. And a shout out to the polite, helpful and cheerful staff on reception.
26 febbraio 2026
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Risposta di Howards Motor Group
Thank you so much for your kind words, Theresa. We're thrilled to hear you found our service at Howards Citroen WSM very polite, helpful and cheerful. Your feedback inspires our team to continue providing reliable and trustworthy support, and we look forward to welcoming you back soon.
Simple fuse replacement
Simple fuse replacement, full car safety check carried out.
Great customer service by Becki.
23 febbraio 2026
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Risposta di Howards Motor Group
Thank you so much for your fabulous review, Barry. We are thrilled to hear about your great experience with Becki at Howards DS Salon WSM. Your kind words about our support mean a lot to us and we look forward to welcoming you back soon for more quality service.
Outstanding service from start to…
Outstanding service from start to finish would recommend 5 stars...Special thanks to Ashton very informative and polite...no hard sale so refreshing ...
Thank you Howards of Taunton
Sue
14 febbraio 2026
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Risposta di Howards Motor Group
Thank you so much for your wonderful review, Susan. We're thrilled to hear you had outstanding service from start to finish and that Ashton made such a positive impression with his informative and polite approach. Your recommendation means a lot to us, and we look forward to welcoming you back to Howards Hyundai Taunton for more quality service in the future.
I was very impressed by the service I received
I was very impressed by the professionalism and care I received from Lorenzo from start to finish. I needed guidance obtaining a car on Motability and he explained the process very well and made it easy . Nothing was too much trouble.
19 febbraio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful feedback, Darren. We're thrilled to hear that Lorenzo provided caring and professional service while listening to your needs as you navigated the Motability scheme. Your experience reflects our commitment to customer-centric support, and we look forward to serving you again at Howards Citroen WSM in the future.
Fantastic Service
Parents got a great car from Howard's Peugeot WSM. We always get our cars from here and the staff are all amazing. Big thank you to Sam and Lewis and thanks for all the biscuits while waiting for Dad's car handover! Max
19 febbraio 2026
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Risposta di Howards Motor Group
Thank you so much for your wonderful review, Max. We're thrilled to hear that your parents got a great car from Howards Peugeot WSM and that our team, especially Sam and Lewis, made your experience enjoyable with their amazing support and those tasty biscuits. We truly appreciate your loyalty and look forward to welcoming you back for your next car purchase.
Superb service
Ciaron at Howards Vauxhall in Yeovil has truly gone above and beyond to help. Although it’s no fault of the dealership, my new car has been delayed; Ciaron has organised a courtesy car for me to have from now until my car is delivered. Given that this could be a month or more, I couldn’t be more impressed with this service. Thank you very much, Ciaron and Howards.
17 febbraio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful feedback Yvonne. We're thrilled to hear that Ciaron has provided you with such reliable support during your car delay. Your trust in our customer-centric service means a lot to us and we look forward to welcoming you back to Howards Vauxhall Yeovil soon.
Great customer service
Charlie Deakin gave us lots of options, useful information, was very patient and friendly
13 febbraio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful review. We're thrilled to hear that you found our service customer-centric and that Charlie provided you with lots of options and useful information. We appreciate your kind words and look forward to welcoming you back to Howards Hyundai Weston-super-Mare soon for more reliable support and quality service.
The whole experience was stress free
The whole experience was stress free
Ben was professional, knowledgable and could not be more helpful
29 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your kind words, John. We're thrilled to hear you experienced stress free customer service from Ben at Howards Motor Group as we strive to be customer-centric and trustworthy in all we do. We look forward to welcoming you back soon for more quality support and service.
An honest and trustworthy car dealer
Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.
2 gennaio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful feedback, David. We are thrilled to hear about the excellent service you received from Kian at Howards Citroen Weston-super-Mare and our staff's professionalism over the years. Your trust in our customer-centric approach means a lot to us and we look forward to continuing to provide you with reliable support and quality service.
Disappointing experience. 
Terrible experience!!
Had my Nissan qashqai looked at by the Nissan technician via a 3rd party company,
Before they received my car I called them up to tell them about another issue that I would like them to look at as the car is still under the three-year warranty the service representative that answered the phone said he would put the problem on the Notes so the qualified technician could look at the problem,
The next day I realised what might be causing the problem so I thought I would give them the heads up to save time and hopefully I would get the car back sooner when speaking to another service representative he said he would put it in the notes as the guy the day before didn’t put anything on the notes for the technician.
I also told them what the third-party company had already done and couldn’t resolve the problem, hence why they went to a main dealer!
The day that they had the car they then called me to say that the car is now okay to pick up when I ask them what Work had been carried out. They said the technician has cleared the fault and everything is okay after telling them that is what the third-party have already done. I was assured that the professional technicians have done the right thing after telling them my concerns that I will be back within a week with the same problem they didn’t really seem to care.
(Less than 24 hours later, guess what? Problem reappeared like I said it would!)
After speaking to the service manager voicing my concerns well let’s just say probably made them even worse! The one part of the conversation that stood out with her was the fact that she said they are lucky that they even spoke to me on the phone as the car was taken there by a third-party company and I could’ve been anyone! Which raises my concerns even more that when I went to pick the car up, they were happy enough to hand me the keys over!! without checking who I was (as the third-party are the ones that dropped the car off in the first place)
4 febbraio 2026
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Risposta di Howards Motor Group
Hello, I'm truly sorry to hear about your experience with us. Your concerns about the service and communication are completely valid, and I appreciate you bringing them to our attention. We strive for customer-centric support and reliability, and I will ensure your feedback is shared with the team to improve our service quality. Would you please be kind enough to email me directly so I can ask the site manager to contact you to discuss this further and work towards a resolution. customercare.manager@howardsgroup.co.uk
Booked my car in for its first service…
Booked my car in for its first service and couldn’t fault the experience. The team were welcoming, explained everything clearly, and the service was completed on time. Really reassuring as a first visit
30 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your wonderful review! We're thrilled to hear that your first service experience was so positive and that our team at Howards Hyundai Weston-super-Mare provided clear explanations and completed the service on time. We look forward to welcoming you back for your next visit and continuing to provide you with the trustworthy support and quality service you deserve.
Car purchase
Very well looked after by Matt who provided a professional, efficient , kind and helpful service making the car purchase experience a positive one. Would recommend to all.
6 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your kind words, Janet. We're thrilled to hear that Matt provided you with a professional, efficient, and supportive service during your car purchase at Howards Peugeot Weston-super-Mare. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs.
Special thanks to Jamie and Steve…
Special thanks to Jamie and Steve Newnam. Very professional and knowledgeable. Good old fashioned customer service sadly lacking with a lot of companies these days.
27 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your kind words, Gerald. We truly appreciate your recognition of Jamie and Steve's professionalism and customer-centric service. We are committed to maintaining this level of honesty and reliability at Howards Hyundai WSM, and we look forward to welcoming you back soon.
Emma in Weston
Emma was incredibly kind, helpful and patient. I brought my elderly parents into the WsM showroom to look at a replacement car, and Emma showed us several makes and models. She was knowledgeable, responsive and quickly attuned to the needs of two older customers. Emma helped narrow down the options to a couple of choices and was calm, efficient and completely wonderful with test drive/answering questions/offering advice and taking time to make my parents feel valued and supported. Thank you Emma for a really informative afternoon!
26 gennaio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful review. We are thrilled to hear that Emma provided such kind, helpful and patient service to your elderly parents while exploring their options. Your feedback reinforces our commitment to customer-centric service and we look forward to welcoming you back to Howards Hyundai WSM for any future needs.
Knowledgeable, helpful and courteous
I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.
19 dicembre 2025
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Risposta di Howards Motor Group
Thank you for your kind words, Neil. We're thrilled to hear that you find our service and staff, especially Matt, to be knowledgeable and courteous. Your trust in us over the years means a lot, and we look forward to supporting you with quality service at Howards Peugeot WSM in the future.
Charlie and Damon
Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.
27 gennaio 2026
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Risposta di Howards Motor Group
Thank you for your wonderful review, Patricia. We're thrilled to hear that Charlie and Damon provided you with such helpful and trustworthy support during your car purchase. Your recommendation means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.
30+ years
Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer
26 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your wonderful review, Peter. Your trust in us for the past 30 years really means a lot, and we look forward to serving you again in the future. Kindest regards, All @ Howards Peugeot Weston-super-Mare.
Brilliant service!!
Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!
26 gennaio 2026
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Risposta di Howards Motor Group
Thank you so much for your wonderful review, Danielle! We're thrilled to hear that Bradley provided you with brilliant support at Howards Citroen Taunton and made the process easy for you. Your feedback means a lot to us and we'll be sure to share it with the team.
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