Website and mail server are regularly down for several hours,sometimes days. Support is non responsive. Their phone number does not work. They don't respond to emails or support tickets. STAY AWAY... Leggi di più
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Ordered a dedicated server on 1 October 2026 from hostslim.eu: 2x Intel Xeon E5-2695V4, 64 GB DDR4, 2x 1 TB SSD, Tallinn, 109 EUR/month. Their product page states delivery is "Automatic in... Leggi di più
I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow... Leggi di più
L'azienda ha risposto
This company is a total scam. I was planning on letting them host a server and paid in advance for a month. After exchanging some emails it became clear to me that they are quite incompetent and I... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Our mission is to realize the dreams of individuals and entrepreneurs with the best online solution. Our friendly support team is available from 8:00 till 23:59 (CEST) via our chat and ticket system. With 7 years of experience HostSlim become one of the larger hosting providers in The Netherlands. HostSlim provides domain registration, hosting, virtual private servers, dedicated servers and colocation.
Informazioni di contatto
Zuiveringweg 20, 8243PZ, Lelystad, Paesi Bassi
- +31320301506
- sales@hostslim.eu
- hostslim.eu
1,7
Pessimo
101 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 18% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Worst host I've been with
Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago.
14 settembre 2018
Non scritta su invito
Risposta di HostSlim B.V.
Hello Roy Lindstrom, I am very sorry to hear that you feel this way. I see that you have had payment issues in the past using PayPal. We value all our customers, especially loyal customers as you are. We never want to set a feeling of arrogance of slow response times as this is not who we are or who we want to be perceived as. I am afraid there is a miscommunication with your PayPal payment issue. Can you pleas get in touch with us so we can look into your issue throughly and solve this? Thank you very much. HostSlim
Been working with Hostslim for years
Been working with Hostslim for years. They're very responsive AND FUN! It's been a pleasure talking to them via tickets or live chat, whichever my problem has been. They deserve my 5 stars 100%. Cheap, great service, free SSL!!! All-in-all outstanding.
7 agosto 2018
Non scritta su invito
The service and the support are great…
The service and the support are great also. :)
25 luglio 2018
Non scritta su invito
Excellent VPS Company!
Whenever I have an issue with my VPS, they get back to me either pretty quickly (over night) or VERY quickly during the day, either way I'm extremely happy with their services. They do their best to help me with any issues I have regardless if it's my own fault or not! I'd definitely recommend them to anyone!
13 luglio 2018
Non scritta su invito
Helpdesk completely unuseful and service really poor
Help service completely unable to understand and solve problems. They changed my public IPs (after 10 months) without notify me and they said they can't give my old IP back.
Lots of IP ranges are BLACKLISTED, so users on your site will get warnings about malwares, etc. and email sent from your server will be identified as SPAM.
They took 2 weeks to get the VPS running after my purchase!!
3 luglio 2018
Non scritta su invito
Terribly unprofessional
Terribly unprofessional. Servers went down with no prior notice. Company tweeted that servers are "on-route to the new datacenter within 15 minutes." 48 hours later, all servers are still down. Company's website is down. They do not reply to emails. They just tweeted that "servers are being powered on", but 14 hours later they are still down. I can't imagine how anyone would find this acceptable. Whatever reasons they have, 48 hours of downtown just screams "we have no idea what we are doing"
27 giugno 2018
Fast reacting support and very helpful.
14 giugno 2018
Non scritta su invito
not recommended
Been using them more than 12 months now. Support is very slow though. You are only good until your stuff is working
11 giugno 2018
Non scritta su invito
Simply the best support I never had…
Simply the best support I never had with a vps company.
One time I asked them to implement the latest iso of my favorite Linux distribution and I was paying for the cheapest VPS and they did it for me.
My new service I just paid was in pending and I am little impatient, open a ticket and they sped thing up for me.
Real advanced human support not cut and paste support.
9 giugno 2018
Non scritta su invito
I ordered 2 VPS
I ordered 2 VPS, everything went smooth, Great support and service.
25 maggio 2018
Non scritta su invito
Fine service
Fine service
nice with licechat
Semi fast support sometime slow
16 maggio 2018
Non scritta su invito
A first class, enterprise standard server host
A first class service with enterprise standard options. The range of protection capability and service is extensive. Positive confirmation by email for all access codes and data with robust server setup options and a good range of payment options. This is clearly a server host that is of enterprise standard suitable for both business and personal use alike with personalised administration to match.
14 maggio 2018
Non scritta su invito
Great service and quality!
3 maggio 2018
Non scritta su invito
Best server and support solution that i work with
I am all the time looking for good server providers that put the customer in the front and deliver a very good solution with excellent support and response time - and this is exactly HostSlim!!
If you need a server, lot's of IP's, great support and affordable prices - you must check HostSlim
Very Recommended!
tnx!
Y
21 aprile 2018
Non scritta su invito
Worst hosting company ever STAY AWAY…
Worst hosting company ever STAY AWAY they are so slow to respond on ticket on their system somethings time they never replays or delete tickets
7 aprile 2018
Non scritta su invito
Risposta di HostSlim B.V.
Hello Ole,
I am sorry to hear you were not satisfied with your service. I have read back in the history of your tickets and there was some unfortunate miscommunication. We offered to solve this for you but you had no interest in this. I hope your next provider will suit your needs. Thanks.
Good communication and very easy to …
Good communication and very easy to work with. Would highly recommend for companies looking for a stable VPS setup. Thanks again!
17 novembre 2017
Non scritta su invito
Waiting for resolution.
15 novembre 2017
Non scritta su invito
Risposta di HostSlim B.V.
Hello Pedro, I am very sorry for the troubles you've had with colocation. I see there's a lot of miscommunication in your tickets and expectations that were raised by you after you signed the unmanaged colocation agreement. I am very sorry that you have not received what you expected, but that's an extra service we could offer you. Unfortunately you chose to go to another provider so we have never been able to offer you this. I hope all is good for you now.
I am OK with my VPS after get the …
I am OK with my VPS after get the cleaned IP everything seem smooth
Stable more than you thought compare to other
10 novembre 2017
Non scritta su invito
VERY BAD SUPPORT
I sent a server for COLO and unfortunately I encountered a lot of problems
The server rails did not give me any service after cancellation
Very weak support that takes a few days to answer the smallest issues
Support is very good before the service is purchased, and then I was not given an answer.
Tickets that did not respond were erased after a few hours
All in all it was very bad and I would recommend you do not buy anything from this company
25 ottobre 2017
Risposta di HostSlim B.V.
I am very sorry to hear this. We are not aware of "deleting" tickets, as that's not a practice we do towards our clients of course. Maybe something went wrong with your tickets, and we're very sorry for that.
Simple, Fast & Professional
Simple, reliable service. We use HostSlim VPS machines as monitoring nodes within our Monitive uptime monitoring network and HostSlim is a hosting company that will exceed your expectations.
19 ottobre 2017
Non scritta su invito
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