Dennis Horton & Son - ŠKODA Recensioni 

79
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

All staff helpful, explained the functions of the touch screen. Arranged a test drive accompanied by wife and salesman. Car was in as new condition on handover. Overall a most pleasant experience.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Phil was great and helped with everything we needed, very efficient and speedy with the taking out the motability contract. Thank you very much! Luke on handover day was also very great, friendly and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sam has been courteous and helpful with acquisition of a new car.Just collected the car and hope to have trouble free motoring with the new Kamiq.

L'azienda ha risposto

Valutata 5 stelle su 5

I have dealt with Hortons for many years,and in this instance from Alan Reader ,right down to the sales team,the whole process was excellent.

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Concessionario Skoda
  4. Rivenditore di auto usate
  5. Rivenditore di veicoli a motore
  6. Servizio auto

Scritti dall'azienda

Dennis Horton & Son is a proud family-run business with decades of automotive expertise, proudly representing the quality, practicality and innovation of ŠKODA in Lincoln. As your local ŠKODA specialists, we offer a wide range of new and used ŠKODA vehicles, backed by honest advice, expert knowledge and a genuinely personal approach. From your first enquiry to driving away, our team is committed to making the experience simple, comfortable and stress-free. As an Authorised ŠKODA Retailer, we also provide manufacturer-approved servicing, maintenance and repairs, carried out by ŠKODA-trained technicians using genuine parts, giving you complete confidence at every stage of ownership. Let our family look after you – and help you find the ŠKODA that’s right for you.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

79 recensioni

5 stelle
4 stelle
3 stelle
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4,5

Tutte le recensioni

(79)

72 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Staff always helpful

Staff always helpful, even with.my daft questions!

12 marzo 2026
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Risposta di Dennis Horton & Son - ŠKODA

Julian, this really made us smile, thank you for the 5* review and the comment 😊
We are always happy to help, and we promise there’s no such thing as a daft question, especially when it comes to your ŠKODA Karoq! We want you to feel confident and supported every step of the way.
Thanks again for your kind words, and we’re always here whenever you need us 🚗✨The Team at Horton ŠKODA

Valutata 5 stelle su 5

Always a pleasure to deal with Hortons…

Always a pleasure to deal with Hortons staff

12 marzo 2026
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Risposta di Dennis Horton & Son - ŠKODA

Brian & Bridget it truly means a lot to know you enjoy your time with the team, and we have to say — it’s always a pleasure to see you both too!😊
Thank you for your continued support, and we’re already looking forward to your next visit 🚗✨
The Team at Horton ŠKODA

Valutata 5 stelle su 5

Excellent service

Prompt, friendly and professional service.

3 marzo 2026
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Risposta di Dennis Horton & Son - ŠKODA

It’s great to hear you had such a positive experience with us Tim😊, thank you for sharing it with us. We are glad everything was handled efficiently and that the team made you feel well looked after throughout your visit. Providing a smooth and professional service is always our priority.

Thanks for your support, and we look forward to welcoming you back again 🚗✨The Team at Horton ŠKODA

Valutata 5 stelle su 5

Just a 1st class service from start to…

Just a 1st class service from start to finish

24 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

John, we really appreciate you taking the time to leave us this review 😊
It’s fantastic to hear everything went so well from beginning to end and that’s exactly the level of service we always aim to deliver.
Thank you again for your support, and we hope to see you again soon 🚗✨The Team at Horton ŠKODA

Valutata 5 stelle su 5

A welcome and attentive staff.

A warm welcome at reception and attention to detail by client service staff. Followed by explanations concerning the work completed and future areas for later consideration.

27 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Thank you so much for your kind words, Brian! 😊

We’re really pleased to hear that you felt warmly welcomed and well looked after by our team from reception through to service. Providing clear explanations and attentive care is something we always strive for, so it’s great to know that came through during your visit.

We truly appreciate your feedback and look forward to seeing you again in the future! 🚗✨The Team at Horton ŠKODA

Valutata 3 stelle su 5

Good enough on the day but I booked…

Good enough on the day but I booked online which is a waste of time as you have to wait for confirmation for ages, Next time I will phone to book. My dashboard settings were altered and I had to make a return visit to get them fixed.

4 marzo 2026
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Risposta di Dennis Horton & Son - ŠKODA

Chris, Thank you for your feedback. We’re pleased your visit went well overall, but we’re sorry to hear about the delay with your booking confirmation and the inconvenience caused by your dashboard settings being altered. We completely understand how frustrating that must have been.

Please accept our sincere apologies for you needing to return, that’s certainly not the experience we aim to provide. Your comments have been noted and will help us improve both our booking process and attention to detail.

We do appreciate you bringing this to our attention and hope to provide a smoother experience next time. The Team at Horton ŠKODA 🚗

Valutata 1 stelle su 5

Hi brought my Skoda in today for a…

Hi brought my Skoda in today for a repair and after 2 hours you told me you had the wrong part
So booked in for tomorrow all a bit of a waste of time and money
Very disappointed
P

3 marzo 2026
Non scritta su invito
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Risposta di Dennis Horton & Son - ŠKODA

Peter, we’re really sorry to hear about your experience and the inconvenience caused, especially after taking the time to bring your Skoda in only to be asked to return again. We completely understand how frustrating that must have been.

We’d really like to look into this for you and understand what happened. Please could you contact me directly at stephkeenan@dennishorton.co.uk with your vehicle registration number and your contact details? I will investigate the circumstances and come back to you as soon as possible.

Thank you for bringing this to our attention, and again, our sincere apologies for the delay and inconvenience caused. 🙏 Steph Keenan, Horton SKODA

Valutata 5 stelle su 5

On time

On time, great service and even better staff

18 dicembre 2025
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Risposta di Dennis Horton & Son - ŠKODA

Hi Kevin, thank you for your great review. We’re delighted to hear you had such a positive experience and that the team helped make your visit an enjoyable one.

We really appreciate your feedback and look forward to welcoming you back to Horton ŠKODA soon. The Team at Horton ŠKODA 🚗😊

Valutata 5 stelle su 5

This is the third car I have bought…

This is the third car I have bought from Horton Skoda . My first 2 cars I bought from Colin .
Unfortunately Colin was away from work but the service I received from the rest of the Team was just as friendly but professional. I wouldn’t hesitate to use them in the future.

17 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Paul, your third car from us, that really is something special 🎉🚗🚗🚗

Thank you so much for your continued loyalty and support. It means a great deal to everyone here. We know Colin will be delighted to read your comments when he is back in the business, and we are so pleased the rest of the team were able to give you the same friendly and professional experience that he has with your last 2 cars 🚗.

Customers like you are the reason we love what we do. We truly appreciate your trust and look forward to looking after you for many more years to come.Enjoy every mile in your new car! The Team at Horton ŠKODA 🚗😊

Valutata 5 stelle su 5

Great products great prices polite…

Great products great prices polite people quality products what more could you want

20 novembre 2025
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Risposta di Dennis Horton & Son - ŠKODA

Hi Dave. Thank you for the fantastic review. We really appreciate your kind words and are delighted you had such a positive experience with us.The Team at Horton ŠKODA 🚗😊

Valutata 5 stelle su 5

Jake and Stephanie were very helpful…

Jake and Stephanie were very helpful throughout my visit

20 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Matthew thank you for your great feedback.

We’re so pleased to hear that Jake and Steph looked after you so well during your visit.

We look forward to welcoming you back to Horton ŠKODA again soon. Best wishes,the Team at Horton ŠKODA 🚗😊

Valutata 1 stelle su 5

I haven’t had a service

I haven’t had a service and no longer have a Skoda

23 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Richard thank you for your message, and please accept our apologies for any confusion caused by the invite. It looks like our records may not have been updated for some reason, so we’ll make sure this is checked and corrected. We’re sorry for any inconvenience this may have caused.

Of course, if you ever decide to return to the ŠKODA family in the future, we’d be absolutely delighted to help you find the right car. Wishing you all the very best,
The Team at Horton ŠKODA 🚗

Valutata 5 stelle su 5

Prompt service from front desk…

Prompt service from front desk colleague and all others involved.

9 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi David, thanks for your kind review. We’re so pleased to hear you received prompt and efficient service from the front desk and the rest of the team. The Team at Horton ŠKODA 🚗

Valutata 1 stelle su 5

I have not had anything done by your…

I have not had anything done by your company for some years. Something has gone wrong obviously

23 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Peter, Thank you for bringing this to our attention, and please accept our sincere apologies for any confusion caused.we’re very sorry for the inconvenience.The Team at Horton ŠKODA

Valutata 5 stelle su 5

All fine

All fine, well looked after.

20 gennaio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Ma, thank you for your lovely review. We’re so pleased to hear that everything was all fine and that you felt well looked after, that’s exactly the experience we aim to deliver every time.

We really appreciate you taking the time to share your feedback and look forward to welcoming you back to Horton ŠKODA in the future. The Team at Horton ŠKODA 🚗

Valutata 1 stelle su 5

I'm confused

I'm confused , because my Yeti hasn't visited yourselves since last year . I hope nobody has cloned it , although I would wish them all the best as it has been a cracking car over the years ......

23 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Elaine, Thank you for your review and please accept our apologies for any confusion caused by the invite to leave one. It certainly sounds like wires have been crossed somewhere, and we completely understand why that would be puzzling. Rest assured, we’ll look into this to make sure everything is accurate on our system.

On a brighter note, we’re so pleased to hear how well your Yeti has served you over the years, they really are fantastic cars and it’s always lovely to hear such positive ownership stories! The Team at Horton ŠKODA 🚗

Valutata 5 stelle su 5

Just brought our 3rd Skoda from Horton…

Just brought our 3rd Skoda from Horton Skoda, The staff have always been friendly and very helpful, not just for the experience of buying but with the servicing and maintenance of the cars, Can't thank them enough for their help

21 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi George, Wow your third ŠKODA with us… that really is something to celebrate! 🎉🚗🚗🚗

Thank you so much for your fantastic review and for placing your continued trust in Horton ŠKODA. Loyalty like yours means the world to our whole team, and we’re absolutely delighted that you’ve enjoyed the experience not only when choosing your cars, but throughout servicing and ownership too.

We’ll be sure to share your lovely feedback with everyone here, it’s what keeps us motivated to go the extra mile every day. Thank you again for being such a valued part of the Horton ŠKODA family, and we look forward to helping you enjoy many more miles of happy motoring! The Team at Horton ŠKODA 🚗✨

Valutata 5 stelle su 5

You picked up my vehicle and took it…

You picked up my vehicle and took it for the service,which was much appreciated as i was not really in the best of health. The car was re -delivered in first class condition. The man who picked up the car was very nice and polite what i call the old fashioned way of people being treated like. A thing i think many other companies could do to learn.

23 febbraio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Hi Pat, we’re delighted that we could make things a little easier for you and that everything went smoothly from collection through to delivery. Looking after our customers properly is very important to us, so it’s wonderful to hear that the service felt personal and considerate.

Feedback like this truly makes our day! Wishing you all the very best, and we hope you’re feeling much better. The Team at Horton ŠKODA 🚗😊

Valutata 5 stelle su 5

Excellent service very helpful polite…

Excellent service very helpful polite and listened to me would recommend

29 gennaio 2026
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Risposta di Dennis Horton & Son - ŠKODA

Angeline, thank you so much for your wonderful review and recommendation — we really appreciate you taking the time to share your experience.It’s great to know you felt genuinely looked after during your visit. Our team always aims to provide a professional, attentive experience, so your kind feedback means a great deal to us. See you again soon,the Team at Horton ŠKODA 🚗

Valutata 5 stelle su 5

Professional service with a personal touch

Horton have been caring for my Skodas for several years. Their assessments have always been thorough and honest. Service and parts always priced in advance - no unwelcome surprises at the end of the job. Importantly, work always carried out on schedule. An added bonus is collection and return, worth the nominal fee, and saving me time and hassle. Even though I am 40 miles away, Horton remains my first choice.

10 marzo 2025
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Risposta di Dennis Horton & Son - ŠKODA

Alan, we really are incredibly grateful for the trust you’ve placed in us over the years, especially travelling such a distance to stay with our team. Knowing that you continue to choose us time and again is the biggest compliment we could receive. We look forward to welcoming you back again soon, and thank you once again for being such a valued part of the Horton ŠKODA family. Best wishes the whole Team at Horton ŠKODA 🚗😊

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