Excellent service; made to feel like a valued customer. Brought the car in for service and MOT, was immediately approached when I started looking lost, and didn't just get pointed in the right directi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service; made to feel like a valued customer. Brought the car in for service and MOT, was immediately approached when I started looking lost, and didn't just get pointed in the right directi... Leggi di più
L'azienda ha risposto
From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Specia... Leggi di più
L'azienda ha risposto
£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had o... Leggi di più
L'azienda ha risposto
I met Tasha Sharpe at Wings Skoda Peterborough today, when she returned my car to me. Tasha was very patient answering my queries, and was professional, friendly, polite and helpful. Previously she ha... Leggi di più
L'azienda ha risposto
Founded by Paul Wing, Wings Skoda is East Anglia’s largest specialist Skoda retailer, now covering all of Cambridgeshire, Norfolk & surrounding counties. Our company started from the humblest of beginnings & is now recognised as one of the shining lights of the Skoda network.
Fenlake Business Centre, Fengate, PE1 5BQ, Peterborough, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered an accessory for my Kamiq online, order arrived promptly with an excellent communication process.
Ordered online, easy to use, good price and fast delivery.

Risposta di Wings Skoda
Easy to order as described and quick delivery

Risposta di Wings Skoda

Risposta di Wings Skoda
Excellent service; made to feel like a valued customer. Brought the car in for service and MOT, was immediately approached when I started looking lost, and didn't just get pointed in the right direction, but they ended their call and walked me to the right place. The service advisor, Tasha, then went above and beyond to make me feel welcome, and then waited patiently while I was on a call to let me know the car was ready. Lovely to get such friendly and helpful service at a dealership

Risposta di Wings Skoda
I met Tasha Sharpe at Wings Skoda Peterborough today, when she returned my car to me. Tasha was very patient answering my queries, and was professional, friendly, polite and helpful. Previously she had kept me updated via telephone on the progress of the repairs to my car. I have also had dealings with Jose, who sold me the car. Jose is also a credit to Wings Skoda. It is easy to provide a good review of a business and its people when things go exactly as planned, but what shows a business to be exceptional is how customers are treated when something goes wrong, even when the business itself is not at fault. Wings Skoda at Peterborough are exceptional in their customer service and I would highly recommend them. Jose and Tasha are I think an indication of the quality of the staff working at Wings Skoda.

Risposta di Wings Skoda
I have just received my order quickly ,Im happy with the products the boot mat is ace.i will definitely use your company again
Regards
Anthony

Risposta di Wings Skoda
Awesome staff, particularly Leanne, who was very helpful and kept me up to date when my car was in for a service. Also kept me fuelled with coffee:)

Risposta di Wings Skoda
Tasha was fab, and found space for me to work whilst I waited for my MOT. Great service!

Risposta di Wings Skoda
Always a great service at Wings Skoda and a big thank you to Kieran

Risposta di Wings Skoda
Although there was more to do to my car when it went in for its service, than originally expected, Tasha was helpful and communicative throughout. She arranged for everything that could be done while I waited, to be done, and booked me in for the next appointment to fix the outstanding ‘warranty’ items- this time with a courtesy car. All with the minimum of fuss, plenty of coffee and frequent updates
I rate Wings highly- the staff appear to genuinely take a pride in the product they offer and the service they provide. Tasha is new to her post but I would never have guessed. She was proactive in supplying me with the information I needed and evidently very keen to learn everything she needs to be the interface between the customer and the service department. Thankyou Tasha and Thankyou Wings.

Risposta di Wings Skoda
Emailed Wings Skoda in regard to a spare wheel, received an email back from Mark with all the relevant info to reasure myself it was correct one for the Fabia I recently purchased.

Risposta di Wings Skoda
Lea was very helpful from when I dropped off my car for its service to when I picked it up. Took the time to tell me what would be best for me to ensure I got the most out of the service. Very smooth experience from start to finish!

Risposta di Wings Skoda
From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Special mention to Lea who bore with me despite my barking dog and needing to catch my neighbour for milk. Her humour was infectious and she helped me throughout the day. And a special mention to Paul for the above and beyond customer service.

Risposta di Wings Skoda
Great service, always made to feel welcome. Staff always courteous and professional, especially customer facing staff.

Risposta di Wings Skoda
I have the ‘All In package’ so when my Skoda Kodiaq went into limp mode I took it into Wings Skoda. They took care of everything, courtesy car sorted & off I went. Now have my car back & I paid £0. Great customer service, especially from Lea who kept me up to date on my vehicle.

Risposta di Wings Skoda

Risposta di Wings Skoda
£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had our car in and checked over so have amended the review to reflect this! I would also like to say thank you to Becky who was completely professional and helpful too.

Risposta di Wings Skoda
Just a few words of thank yous to Jose and the team of Wings (Skoda) Peterborough who helped me buy the right car for me and my requirements, incl., CO2 emissions, towing capability, affordability, comfort and performance.
Jose matched my requirements with an ex-demo Kodiaq 2.0ltr diesel, which had many additional extras. Jose reserved the car for me after a late deliberation one evening, I was delighted to pick it up a week later.
The service provided from Jose and the team was exceptional. The car itself is brilliant, and tows my caravan as if it wasn't there.
Thank you Jose! I look forward to writing a similar review for services and aftercare.
Regards
Brian

Risposta di Wings Skoda
Really helpful. I needed my brake pads replacing. Lea managed to fit my car in, even though they were already fully booked. Thank you.

Risposta di Wings Skoda
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