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Scopri cosa dicono le persone

Valutata 2 stelle su 5

We had our windows installed earlier this year. We had a lot of finishing work to do ourselves after the fitting. We have emailed their customer services several times for the sold gurantees, but ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Completely happy with the service provided. The team was extremely helpful and took time to do thoroughly. Extremely grateful, I would recommend this service to anyone. They have plenty of options ava... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a really great experience with this double glazing company, and Zach was a big part of that. From the moment we spoke to him, he made us feel comfortable and took the time to explain ever... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to commend Zach on his customer services skills. They way he dealt with any questions or problems he was able to solve and come up with several solutions. He listened to our issues and he... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di finestre in alluminio
  2. anche in
  3. Fabbricante di porte
  4. Fornitore di finestre
  5. Fornitore di finestre in PVC
  6. Negozio di articoli per il rinnovamento della casa
  7. Servizio di installazione finestre

Scritti dall'azienda

Premium Aluminium & uPVC double and triple glazing windows & doors Manufacturer & installer. At HomeShield, we prioritise customer satisfaction above all else. From the first interaction with our admin team to the final products fitted to your home, we will ensure that your experience with us is one of comfort and confidence. Give us a call today and our team will happily resolve all of your Aluminium & uPVC double and triple glazing windows & doors needs!


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 64% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(140)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The surveyor was extremely helpful and…

The surveyor was extremely helpful and gave an extensive explanation of the product offerings which are available from HomeShield.

14 dicembre 2024
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Risposta di HomeShield

Thank you for your kind words and for sharing your experience! We’re delighted to hear that our surveyor was helpful and provided a thorough explanation of our product offerings. At HomeShield, we strive to ensure our customers are well-informed and confident in their choices.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing HomeShield.- The Homeshield Team

Valutata 5 stelle su 5

Sales representatives Zach is…

Sales representatives Zach is knowledgeable and professional

10 dicembre 2024
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Risposta di HomeShield

Dear Dona,

Thank you for your kind words and for sharing your positive experience! We’re delighted to hear that Zach provided you with knowledgeable and professional service. He is a valued member of our team, and your feedback will mean a lot to him.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help every step of the way.

Best regards- The Homeshield Team

Valutata 5 stelle su 5

Very professional and friendly…

Very professional and friendly presentation. Good quality windows, willing to listen to our propositions. Negotiating was actually really nice experience. Keep up a good work.

9 dicembre 2024
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Risposta di HomeShield

Dear Marta,

Thank you for taking the time to leave such positive feedback! We’re thrilled to hear that you found our presentation professional and friendly, and that you’re impressed with the quality of our windows.

It’s great to know that the negotiation process was a pleasant experience for you—our team always strives to listen and collaborate to meet our customers’ needs.

Your encouragement means a lot to us, and we’ll continue working hard to maintain the high standards you’ve appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards - The Homeshield Team

Valutata 5 stelle su 5

Zach was very helpful

Zach was very helpful , very professional and kind . Great windows and doors with a very good quality. I highly recommended.

2 dicembre 2024
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Risposta di HomeShield

Dear Vania,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with the quality of your windows and doors, as well as the service you received from Zach.

Your recommendation means a great deal to us, and we’re thrilled that our team was able to provide a professional and positive experience for you. If there’s anything more we can do for you, please don’t hesitate to reach out.

Best regards - Homeshield

Valutata 5 stelle su 5

Very good knowledge of the product

Very good knowledge of the product, well presented.

2 dicembre 2024
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Risposta di HomeShield

Dear Craig,

Thank you for your feedback! We’re pleased to hear you found our product knowledge and presentation to be of a high standard.

If you have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help!

Best regards - Homeshield

Valutata 4 stelle su 5

You can trust their service

You can trust this company—they did a good job in the end. However, at the start, the salesperson was very pushy, which almost made me fed up and ready to cancel everything. It would be better if they changed their policy regarding the initial agreement and payment. I wasn’t given any time to think, as they wanted me to pay 25% upfront immediately after a two-hour sales consultation!

That said, I must give credit to Zara in the office—she was very helpful and always approachable. In the end, the company delivered on everything they promised, although it took a bit longer than expected.

22 novembre 2024
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Risposta di HomeShield

Dear Lazuria,

Thank you for being a valued customer and for taking the time to share your feedback. We truly appreciate your kind words.

Your satisfaction means a great deal to us, and we are thrilled to know that Zaara was able to make a positive impact during your experience with us.

Should you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards - The Homeshield Team

Valutata 5 stelle su 5

Good overall service

Good overall service
Quality product

4 novembre 2024
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Risposta di HomeShield

Dear Amit,

Thank you for your support.
We truly appreciate your positive feedback and are delighted to have had the opportunity to assist you. We look forward to working with you on your home improvement needs.

Kind regards,
The Homeshield Team.

Valutata 5 stelle su 5

Great service & double glazing grant application help!

I recently worked with HomeShield England, and I’m very pleased with the service. My sales rep, Zach, was highly knowledgeable about the windows and guided me through the double glazing grant application, making the process simple. If you’re considering new windows, I’d definitely recommend HomeShield England for their expertise and excellent service.

8 novembre 2024
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Risposta di HomeShield

Dear Kanal,

Thank you so much for your kind words and positive feedback. We’re delighted to have had the opportunity to assist you with your home improvement needs.

Best regards,
The Homeshield Team

Valutata 5 stelle su 5

Excellent service all round

Overall excellent service. Especially Adam and Zaara who went above and beyond to make sure all my demands were met. Definetly recommend their service

2 novembre 2024
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Risposta di HomeShield

You’re very welcome, Usman!
We truly appreciate your kind words and feedback.
At Homeshield, we always aim to exceed expectations and take pride in delivering exceptional service to our customers. It means a lot to know that our efforts are valued, and we’re grateful for your business. We look forward to working with you again in the future for any additional home improvement needs.

Warm regards,
The Homeshield Team

Valutata 5 stelle su 5

Very good experience

Very good experience and explanation of the products and services provided which are clearly high quality, our sales rep Sajad went above and beyond to provide us with the necessary information and carried out excellent customer service throughout!

31 ottobre 2024
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Valutata 5 stelle su 5

Great experience

Made a query and was given an appointment within 48 hours. Really happy with the sales person that came round. Listened to my needs and ensured that the products quotes on went beyond this. Extremely helpful, courteous and polite.
Great products too!

22 ottobre 2024
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Risposta di HomeShield

Good afternoon Kaza, thank you so much for your positive feedback we really appreciate your support & we’re looking forward to looking after all of your home improvement needs.

Kind regards
The Homeshield Team.

Valutata 5 stelle su 5

Very good service

Very good service, very nice sales consultant, took time to explain and show me everything that fixes my problems.

21 ottobre 2024
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Risposta di HomeShield

Thank you Denis for your kind & honest review, we really appreciate your positive feedback & we look forward to looking after your home improvement needs.

Kind regards,
The Homeshield Team.

Valutata 5 stelle su 5

I was very satisfied and happy with the…

I was very satisfied and happy with the product. I have seen it for the first time their product is awesome and long lasting.

17 ottobre 2024
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Risposta di HomeShield

Dear Hilareo,

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you’re satisfied and happy with our product. Knowing that you find it awesome and long-lasting truly means a lot to us.

We’re committed to providing high-quality products that stand the test of time, and your feedback reassures us that we’re on the right track. If you need any assistance in the future, please don’t hesitate to reach out.

Best regards - The Homeshield Team

Valutata 5 stelle su 5

Highly recommend Homeshield England &…

Highly recommend Homeshield England & Connor.
We had 4 quotes for our new windows & doors and every company that came to quote put us off by overstaying being pushy and not to mention the manager calls.
Hats off to Homeshield their product alone speaks volumes when they say it’s the best it sure is and Connor was amazing told us what we actually wanted to know about the product guarantees & services provided he is an asset to your company!
Thank you 🙏

12 ottobre 2024
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Risposta di HomeShield

Thank you Kam, for your wonderful review and recommendation.
We truly appreciate you taking the time to share your feedback.
We’re thrilled to hear that you value Homeshield and our team.
Your kind words mean a lot to us as we continue striving for excellence in everything we do.

Kind regards,
The Homeshield Team.

Valutata 5 stelle su 5

Zach was really helpful and insightful…

Zach was really helpful and insightful in helping me and my family choose the right windows and doors for my house

12 ottobre 2024
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Risposta di HomeShield

Dear Mo,

Thank you for taking the time to share your experience! We’re delighted to hear that Zach was helpful and insightful in guiding you and your family to choose the perfect windows and doors for your home.

Providing personalized and professional assistance is a top priority for us, and it’s wonderful to know that Zach made such a positive impression. If you need any further support or have additional questions, we’re always here to help.

Best regards - The Homeshield Team

Valutata 5 stelle su 5

Good experience

12 ottobre 2024
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Risposta di HomeShield

Dear Kishan,

Thank you for your positive feedback.
We truly appreciate the time you took to meet with us today, and we look forward to the opportunity to work together in the near future.

Kind regards,
The Homeshield Team.

Valutata 5 stelle su 5

Very good experience

Zach has been great and very informative with the product and quality they provide and how their product beats the other competitors.

12 ottobre 2024
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Risposta di HomeShield

Dear Alex,

Thank you for your positive feedback.
We truly appreciate the time you took to meet with us today, and we look forward to the opportunity to working together with you to finalise your project in the near future.

Kind regards,
The Homeshield Team.

Valutata 5 stelle su 5

I have opportunity to met Zach from…

I have opportunity to met Zach from Homeshield. He has very good knowledge about the product. Very nice as a person, with loads of information providing, and no pressure tactics.

17 settembre 2024
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Risposta di HomeShield

Dear Remigijus,

We really appreciate your positive feedback.
We aim to provide our customers with the best service, quality and value, most of all we are really proud to be that company for you that didn’t put you under any pressure whatsoever.
We look forward to working with you in the near future.
Thank you once again.

Best regards,
The Homeshield Team.

Valutata 4 stelle su 5

Replacement windows

Discussed my needs for windows replacement. Got details of their product and key features that made the product stand out amongst other products available.
Got their quotation which came down close to our expectations

9 settembre 2024
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