Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Leggi di più
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My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several tim... Leggi di più
L'azienda ha risposto
We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Informazioni di contatto
45 Glover Avenue, 06850, Norwalk, Stati Uniti
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Eccellente
10.615 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di HomeServe USA
We appreciate you sharing; we are so glad the technician did a great and professional job for your pleasing experience!
Risposta di HomeServe USA
We're glad you had a great experience with our prompt and professional service. Thank you!
The service was so fast and easy
The service was so fast and easy! I heard from the plumber within an hour of my initial request. The plumber was professional and efficient. I also appreciated the phone call from Home Serve checking in with me to see if I had any questions.
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the service was fast and easy! It's great to know that the plumber was professional and efficient. We appreciate that you appreciated the follow-up call. Thank you for your feedback!
Risposta di HomeServe USA
We're happy to learn that our service was timely and the problem was resolved quickly. We appreciate your positive feedback, and we thank you!
Excellent service and quick response
Excellent service and quick response. I had a contract service provider contact me almost immediately and schedule a service call. The contractor that Home Serve had contact me was excellent!
4 maggio 2026
Risposta di HomeServe USA
We're happy to hear that you received excellent service and a quick response! It's great to know that our service provider contacted you promptly and scheduled a service call. We appreciate your positive feedback!
The problem was addressed and explained…
The problem was addressed and explained what
needed to be done. My problemed was taking
care of very professionally and prompt.
30 aprile 2026
Risposta di HomeServe USA
We appreciate you sharing your experience! We're happy to hear that the issue was addressed and explained clearly, and that our service was professional and prompt.
home service review
The man that came was knowledgeable and professional and did his job with expertise and explained what was going on with our appliance and fixed it in a timely manner
30 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the technician was knowledgeable and professional! We appreciate you acknowledging their expertise, explanation, and efficiency in resolving the issue with your appliance.
I appreciate the fact that someone…
I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful he replaced my hot water heater, cleaned up and left everything in good order .
3 maggio 2026
Risposta di HomeServe USA
We're happy to hear that someone took your call right away and tried to locate a repair person even on a Sunday! It's great to know that the technician was nice, professional, and respectful, and that they left everything in good order. Thank you for your feedback!
At first it appeared difficult to get a…
At first it appeared difficult to get a technician out to my location once they arrived they were professionally
1 maggio 2026
Risposta di HomeServe USA
We appreciate your feedback. We're happy to hear that our technician provided professional service, and we regret the initial scheduling difficulty.
Quick and courteous response
Quick and courteous response to our plumbing problem. Had a quality local plumber on site within a few hours.
Very pleased with the service to date.
1 maggio 2026
Risposta di HomeServe USA
We're happy to learn that you received a quick and courteous response and a quality plumber arrived promptly. We appreciate your satisfaction with our service!
Austin was great to work with
1 maggio 2026
Risposta di HomeServe USA
We are happy to hear that you had a great experience. Thank you for sharing your positive feedback with us.
On time
On time! Friendly and great service. Evan was so nice and explained everything to me.
2 maggio 2026
Risposta di HomeServe USA
We're happy to hear that you had a great service experience and that our team member was friendly and helpful in explaining everything clearly!
Jill was well equipped tidy and…
Jill was well equipped tidy and efficient. Kept in contact as to Epcors schedule and our availability. Well done, good job
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the technician was well-prepared, organized, and effective. We appreciate your feedback regarding the communication about scheduling and availability.
The technician performed the work sand cleaned the after himself
The technician performed his work and cleaned up,before leaving the house.
30 aprile 2026
Risposta di HomeServe USA
We're happy the technician completed the work and cleaned up before leaving. We appreciate your positive feedback and your time!
Prompt attention
Prompt attention, prompt service by professional repair people! Good communication throughout the issue!
If issue can’t be rectified, a payment for the cost of a new appliance is given!
2 maggio 2026
Risposta di HomeServe USA
We're happy to hear that you received prompt attention and service from professional repair people! We appreciate your positive feedback regarding our good communication and resolution.
I Appreciate not to have to worry …
I Appreciate not to have to worry about what it would cost me the Company that was chosen did a Excellent Job And Colin was Very Professional and knowledgeable about what he was doing. Thank You Do Much. Home Serve.
1 maggio 2026
Risposta di HomeServe USA
We're happy to hear that you appreciate the excellent work of the service company. We appreciate that you found the technician to be very professional and knowledgeable. Thank you so much!
Risposta di HomeServe USA
We appreciate you sharing; we are so glad our team was helpful and made you feel at ease.
Jeff was very helpful and explained…
Jeff was very helpful and explained everything clearly
30 aprile 2026
Risposta di HomeServe USA
We appreciate the positive feedback and are so glad they were very helpful and explained everything clearly for your pleasing experience!
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