Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Leggi di più
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My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several tim... Leggi di più
L'azienda ha risposto
We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Informazioni di contatto
45 Glover Avenue, 06850, Norwalk, Stati Uniti
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Eccellente
10.615 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I am disappointed in Home serve have…
I am disappointed in Home serve have sent people out here four times to repair my ice machine my ice maker and I continue to have issues
5 maggio 2026
Risposta di HomeServe USA
We regret that you've had multiple repairs for your ice maker and are still experiencing problems. We appreciate your feedback and will look into this.
The tech did an excellent job on…
The tech did an excellent job on repairing our supply line. He was knowledgeable of the job & didn't take a real long time to do repairs.
5 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the technician was knowledgeable and efficient in repairing the supply line. We appreciate you acknowledging their expertise and speed!
Plumbing issue
I placed my claim and the plumber came the following day and completed the repair.
16 aprile 2026
Risposta di HomeServe USA
We're happy to hear that the plumber arrived quickly and efficiently completed the repair the day after you placed your claim. Thank you for your feedback!
Great Fast Service,TechnicianWas…
Great Fast Service,TechnicianWas Knowledgeable.And Professional, IWill Refer My Family And Friends!,I Am Glade I Chose HomeServe.You Guys Rock....
2 maggio 2026
Risposta di HomeServe USA
We're so glad you chose us and that you received great, fast service from a knowledgeable professional! We appreciate you recommending us to your family and friends!
Stan discount Plumbing is always quick…
Stan discount Plumbing is always quick in their response and thorough and their assessments… Very satisfied with the service I get from them
3 maggio 2026
Risposta di HomeServe USA
We're happy to learn that our response time is quick and our assessments are thorough. We appreciate your satisfaction with the service you receive from us!
They make you feel special
Responsive. Works with you and your schedule. Respectful and provide realistic estimates.
5 maggio 2026
Risposta di HomeServe USA
We're happy to hear that our team was responsive, accommodating, respectful, and provided reliable estimates. Thank you for your positive feedback; we appreciate it!
Great service today!
Chris was prompt at a call back, able to diagnose our plumbing problem and seemed eager to fix it this afternoon. I appreciated his professionalism and eagerness to get the problem corrected.
5 maggio 2026
Risposta di HomeServe USA
We're pleased to hear that the technician was prompt, diagnosed the plumbing problem, and was eager to fix it. We appreciate their professionalism and eagerness to correct the issue.
Risposta di HomeServe USA
Thank you for your positive feedback!
Good guys did a professional job and…
Good guys did a professional job and didn't leave a mess.
5 maggio 2026
Risposta di HomeServe USA
We appreciate you sharing; we are so glad the team was professional, did a good job, and left no mess for your pleasing experience!
Risposta di HomeServe USA
Thank you for your positive feedback!
Risposta di HomeServe USA
We appreciate you taking the time to share your feedback; we are so glad to hear you received excellent service from us!
Risposta di HomeServe USA
Thank you for your positive feedback!
Fernando Experienced n well…
Fernando Experienced n well communicated info to solve problem
5 maggio 2026
Risposta di HomeServe USA
We're happy the technician communicated well and solved the problem. We appreciate the positive feedback and are grateful for it!
Fast service
Fast service. The AI assistant wasn't able to help me, but I was connected quickly to a human representative who was very thorough and helpful.
5 maggio 2026
Risposta di HomeServe USA
We appreciate your feedback and are glad a representative assisted you thoroughly. We're always working to improve our AI assistant's capabilities for a better experience.
Risposta di HomeServe USA
We appreciate you sharing; we are so glad the service was professional, knowledgeable, and efficient.
Risposta di HomeServe USA
Thank you for your positive feedback!
The repairman was very efficient when…
The repairman was very efficient when he came out and replaced the anode rod in a very timely manner. I have no problem with Home Serve. It has been a godsend!
2 maggio 2026
Risposta di HomeServe USA
We're happy to hear that the repairman was efficient and replaced the part in a timely manner. We appreciate you acknowledging that our service has been a godsend!
Risposta di HomeServe USA
Thank you for your positive feedback!
Sink repair and slow drainage
The person arrived at the specified time, able to communicate well. Completed the work in a timely, efficient manner. Cleaned up behind himself. Pleasant to deal with.
5 maggio 2026
Risposta di HomeServe USA
We're happy to learn that the person arrived punctually, communicated effectively, and completed the work efficiently. We appreciate you noting the clean-up and pleasant interaction!
Lakeside Electric came this morning and…
Lakeside Electric came this morning and took care of everything. I was extremely impressed by their knowledge and how quickly they took care of things. They were also very personable and pleasant to deal with.
5 maggio 2026
Risposta di HomeServe USA
We're happy to hear that we took care of everything this morning. We appreciate you acknowledging our knowledge, the quick resolution, and that we were personable and pleasant.
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