HomeLightsDIRECT Recensioni 

205
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Leggi di più

Valutata 5 stelle su 5

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Leggi di più

Valutata 5 stelle su 5

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... Leggi di più

Dettagli dell'azienda

  1. Casa e giardino

Informazioni fornite da varie fonti esterne

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(205)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Gorgeous lights as expected

The lights arrived really quickly and well packaged. They look exactly as we expected and are delighted with the style. We haven't yet fitted them so can't comment on that aspect. My only "complaint" is the the bulbs are not replaceable, though (due to a talented husband) we can work round that when needed. I appreciate there is a 5 year guarantee but I'm hoping to have them for much longer

16 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Enlightening Service!!!

Great selection of products online, super quick delivery with updates on ETAs and received beautiful and good quality lanterns. Customer service was excellent. Very impressed and will definitely use again.

14 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Loved the lights

The service was fantastic and the lights we got are superb. We were worried that the room would be a little dark, having just one light point in the ceiling but the light this gives is really good with two bulbs

5 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service only,

This is for customer service only, I was unable to order the lights I wanted, as they couldn't deliver what I wanted within 48 hours. They had to get the item from the manufacturer first. This is not unusual for on-line stores, I think. I left ordering rather late as well, and needed it by Saturday latest. The customer service was very helpful and knowledgeable, answering questions about the LED bulb for the light I wanted and looking up all the options, as well as the manufacturers specs for the light. They had the best price for the Dar ceiling light I wanted, as well. I would happily order from them in other circumstances and wanted to leave a review because their customer service was so helpful and pleasant.

30 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Hi all

Hi all, I just purchased a Ceiling light from this firm. The light was a more close fitting to the ceiling which I wanted. The light was well made & the design made it easy to fit. I did think the delivery costs were high. All in all very pleased with this purchase.

29 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Good experience all round

Outdoor lights, competitively priced, well packaged, and delivered in good condition. Product came from manufacturer via Royal Mail and took a few days. The only slightly unusual part of the process is that an order acknowledgement is not sent immediately after entering the order.

9 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Black Robin LED lights

Purchased 3 Black Robin LED PIR lights from the website. Very easy to order and communications very efficient. Delivered within 48 hours, Well packaged
and bought to match 2 similar lights also from Home Lights Direct. Easy to install and give a good spread of warm light without the harsh glare some lights can give. Perfect.

24 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

New lights,

New lights,
From the minute I ordered until the day they arrived I was pleased with the service I recieved. The lights ordered were very reasonably priced and they look amazing.

14 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

Wouldn't recommend to anyone

Wouldn't recommend to anyone. Waited about a month,my order arrived damaged and different sizes as I,ve order 2 the same size lights.Send it back and couldn't get my refund.No response,no money,all my emails or calls were ignored.Lucky I used Paypal to pay and it was the only way to get my money back!!!

8 maggio 2021
Non scritta su invito
Logo di HomeLightsDIRECT

Risposta di HomeLightsDIRECT

Hi Marekas,

We are sorry for your experience. Could you please email us direct with your DIR order number in order for us to investigate and get this resolved for you. Our email is sales@birco-online.co.uk

Kind Regards

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