Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any diffic... Leggi di più

Valutata 5 stelle su 5

I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different as... Leggi di più

Valutata 4 stelle su 5

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

L'azienda ha risposto

Valutata 5 stelle su 5

Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

5014 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Homelet Rent Insurance

I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different aspects of the policy.

21 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I have insured my buy‑to‑let property…

I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any difficulty. Their communication and overall service have consistently been excellent.

Most recently, I had the pleasure of dealing with Rachel Harvey, who responded to all my queries promptly and efficiently, and demonstrated impressive knowledge throughout. I thoroughly recommend this company for their reliable service and very competitive rates. Thank you Rachel.

21 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Rachel Harvey - great customer service

Rachel Harvey was excellent. Her communication (both email and on the phone) was prompt, friendly and efficient. She made the entire renewal process easy for us. Fabulous customer service.

20 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you so much for your lovely feedback. We’re delighted to hear that Rachel made your renewal process so smooth and straightforward. Providing prompt, friendly and efficient service is exactly what we aim for, and it’s great to know she delivered that for you. We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Referencing final steps

Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!

20 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for sharing your feedback. We’re really pleased to hear that Adam was able to support you through the final steps of your referencing and make the process run smoothly. We appreciate your recommendation and are glad you had such a positive experience.

Valutata 5 stelle su 5

Professional and friendly!

Ashanti was really friendly and professional, made the whole process very easy

20 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for your feedback. We’re so pleased to hear that Ashanti was friendly, professional and made the process easy for you. We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Excellent service from Rachel Harvey

Excellent service from Rachel Harvey. She ensured I understood all the documentation and was extremely helpful.

17 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for your kind feedback. We’re delighted to hear that Rachel provided excellent service and took the time to ensure everything was clearly explained. We really appreciate you sharing your experience.

Valutata 5 stelle su 5

Ashanti Reid helped me today

Ashanti Reid helped me today, super quick and easy she did a fabulous job!

17 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you so much for your feedback. I’m really pleased to hear Ashanti was able to help you quickly and make everything easy. I’ll make sure your lovely comments are passed on to her.

Valutata 5 stelle su 5

Great service

Rachel Harvey explained the changes clearly and answered various questions for me- great service

17 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for taking the time to share your feedback. I’m really glad to hear Rachel explained everything clearly and was able to answer your questions. I’ll make sure your great comments are passed on to her.

Valutata 4 stelle su 5

Rachel Harvey phoned as agreed…

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

16 aprile 2026
Non scritta su invito
Logo di HomeLet

Risposta di HomeLet

Thank you for sharing this lovely feedback. I’m so pleased to hear Rachel was professional, friendly and empathetic, and that she clearly explained all your options. Your comments will be shared with her.

Valutata 5 stelle su 5

Rachel Harvey 5 stars

Rachel Harvey was friendly - efficient and knowledgeable

15 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for your feedback. I’m really pleased to hear that Rachel was friendly, efficient and knowledgeable during your interaction. Your lovely comments will be shared with her.

Valutata 5 stelle su 5

Rachel Harvey

Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

15 aprile 2026
Non scritta su invito
Logo di HomeLet

Risposta di HomeLet

Thank you for taking the time to share this feedback. I’m so pleased to hear that Rachel was able to explain everything clearly and make renters’ property insurance easy to understand. Your comments will be passed on to her.

Valutata 5 stelle su 5

Very helpful and good service

Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful

15 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for your feedback. We’re really pleased to hear that Adam provided such helpful and informative support. It’s great to know you received excellent service.

Valutata 5 stelle su 5

Excellent service

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

15 aprile 2026
Non scritta su invito
Logo di HomeLet

Risposta di HomeLet

Thank you for taking the time to share your experience. I’m delighted to hear that Rachel was helpful, informative and understanding, and that she was able to answer your questions clearly. We’re glad the call was such a positive one, and we look forward to assisting you again in the future.

Valutata 5 stelle su 5

Searching for a comprehensive policy ...

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

15 aprile 2026
Non scritta su invito
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Risposta di HomeLet

Thank you for sharing your feedback. We’re delighted to hear that the policy met your needs and that Adam provided polite, thorough and clear support throughout. We really appreciate your recommendation.

Valutata 5 stelle su 5

Homelet renewal by phone

Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

14 aprile 2026
Non scritta su invito
Logo di HomeLet

Risposta di HomeLet

Thank you for sharing your feedback. I’m so pleased to hear that Rachel was both personable and professional, and that she guided you smoothly through the renewal process. We really appreciate you taking the time to leave a review.

Valutata 5 stelle su 5

Good company to use

I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.

13 aprile 2026
Non scritta su invito
Logo di HomeLet

Risposta di HomeLet

Thank you for your feedback. It’s great to hear that the person you spoke with was very helpful. We really appreciate you taking the time to share your experience.

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Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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