I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any diffic... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different as... Leggi di più
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.
L'azienda ha risposto
Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Informazioni di contatto
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very good customer service and …
Very good customer service and very friendly the person I was speaking too was Adam Key and he was very helpful with all my queries
Got to speak to an advisor
Got to speak to an advisor , Rachel Harvey, immediately without going through any lengthy options process who delat with my query very efficiently and quickly
Homelet Rent Insurance
I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different aspects of the policy.
I have insured my buy‑to‑let property…
I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any difficulty. Their communication and overall service have consistently been excellent.
Most recently, I had the pleasure of dealing with Rachel Harvey, who responded to all my queries promptly and efficiently, and demonstrated impressive knowledge throughout. I thoroughly recommend this company for their reliable service and very competitive rates. Thank you Rachel.
Rachel Harvey - great customer service
Rachel Harvey was excellent. Her communication (both email and on the phone) was prompt, friendly and efficient. She made the entire renewal process easy for us. Fabulous customer service.

Risposta di HomeLet
Referencing final steps
Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!

Risposta di HomeLet
Professional and friendly!
Ashanti was really friendly and professional, made the whole process very easy

Risposta di HomeLet
Excellent service from Rachel Harvey
Excellent service from Rachel Harvey. She ensured I understood all the documentation and was extremely helpful.

Risposta di HomeLet
Ashanti Reid helped me today
Ashanti Reid helped me today, super quick and easy she did a fabulous job!

Risposta di HomeLet
Great service
Rachel Harvey explained the changes clearly and answered various questions for me- great service

Risposta di HomeLet
Clare is amazing attending and giving…
Clare is amazing attending and giving details about the property. Reliable and always there to answer questions about the property.

Risposta di HomeLet
Rachel Harvey phoned as agreed…
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Risposta di HomeLet
Rachel Harvey 5 stars
Rachel Harvey was friendly - efficient and knowledgeable

Risposta di HomeLet
Rachel Harvey
Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

Risposta di HomeLet
Very helpful and good service
Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful

Risposta di HomeLet
Excellent service
I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

Risposta di HomeLet
Searching for a comprehensive policy ...
Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

Risposta di HomeLet
Homelet renewal by phone
Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

Risposta di HomeLet
The person on the phone was very helpful
The person on the phone was very helpful
Good company to use
I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.

Risposta di HomeLet
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