Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explaine... Leggi di più
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Scopri cosa dicono le persone
I spoke to Courtney Thomson to inform her of a new Tenant start date in my rental property. She was extremely helpful and fully answered my questions. She was very patient and courteous as I repeated... Leggi di più
Rachel Harvey was absolutely lovely and incredibly helpful in assisting me with my insurance through HomeLet. She clearly explained all the different options available to me, outlining what each one i... Leggi di più
I was very pleased with the Thomas Kempson dealt with setting up my Tenancy Insurance cover. I understood everything that was helping me to make the right choice. Explaining everything I needed to kno... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and Easy
Great experience getting insurance for my new rental property. Valentin Valeanu was super helpful, not at all pushy, and clearly explained my options.
Very helpful and friendly thank you…
Very helpful and friendly thank you David for sorting my insurance out.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and sorted out my insurance renewal quickly and hassle free
i had a great experience with connor…
i had a great experience with connor smith while setting up my insurance, he made everything so clear and talked me through everything making sure i had full understanding.
very happy with my overall service from connor.
Excellent service
Valentino was very helpful polite and most knowledgable. I would highly recommend him to anyone who wishes to go with homelet.
The Customer Service was great
The Customer Service was great. I was helped by Rachel today, and she was very prompt and seemed diligent at her job.
Helpful
Home let was very good and helpful on sorting things out for me and you’re representative Thomas Kempson was very helpful setting up my house insurance so I appreciate the help I received
Kind Regards
Allan Larkin
Rachel Harvey was excellent customer…
Rachel Harvey was excellent customer service representative and made experience of buying insurance enjoyable when I spoke to her today!
A unique person who's a credit to the company
Shirazul was clear and concise with my renewal information. Took me through the process while ensuring I get a chance to ask questions when needed. Explained what is included and happy to email all other details to me. I did not feel rushed into a decision and appreciated the help. Truly went above and beyond and a credit to the company. Give this individual a raise.
Excellent customer service
Excellent customer service. Very easy to deal with and very professional. Thanks
Connor smith was very helpful and…
Connor smith was very helpful and understanding during our conversation over the phone and was very polite. The service was great.
Very good contact with staff to renew home…
Very good contact with RH to renew home insurance.
Rachel was very patient in explaining…
Rachel was very patient in explaining the insurance cover details to me and my wife as we had a few concerns about the level of cover. Excellent telephone manner.
Very happy with service
Very happy with service, I spoke to Nathan Smith he was kind, understandable and very helpful as I struggle to take information and understand things quickly but I had no trouble when speaking to Nathan.
Seamless process for Liability insurance
I initiated the liability process online but wanted to validate my options with an agent to better understand the cancellation terms. Ashanti Reid was incredibly helpful and guided me through the entire process and beyond.
Very efficient and friendly support…
Very efficient and friendly support from Adam Key by phone & email.
Homelet website has a quirk re address, which Adam Key sorted out.
Adam Key explained everything clearly to me.
Painless process.
Wanted to setup liability insurance
Wanted to setup liability insurance, very quick and easy. All options were offered and discussed.
Tom was super helpful and quick to work…
Tom was super helpful and quick to work with in sorting out my insurance
As always great service from Homelet
As always great service from Homelet, been using them.for years.
Rachel Harvey provided a friendly and efficient response to my enquiry. Very Happy.
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