Homegymsupply Recensioni 

65
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely fantastic company that I would recommend to anyone looking to purchase fitness equipment. Great prices and value on the equipment they offer (really appreciated the free bonus gift of he... Leggi di più

Valutata 5 stelle su 5

Will put together a package for me including Force USA G1 rack, weight plates barbell and rubber flooring. Gave me a good price and great email communication on delivery or order. I didn’t set up equi... Leggi di più

Valutata 5 stelle su 5

We love our new Tunturi exercise bike bought from Home Gym Supplies Ltd to replace one which we’d had for over 40 years! They were very efficient and helpful. Will was particularly great going above a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Will at Home Gym Supply provided the level of post purchase customer service that every retailer should aspire to. He was very quick to pick up on a problem that we had with an exercise bike and did... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli sportivi

Scritti dall'azienda

Save time and money by building your own home gym to achieve your fitness goals without leaving the house. See our wide range of exercise equipment.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

65 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(65)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nordictrack 1750 Treadmill

Absolutely fantastic company that I would recommend to anyone looking to purchase fitness equipment.
Great prices and value on the equipment they offer (really appreciated the free bonus gift of heart rate monitor), fast and reliable delivery service and great aftercare once I received the machine.
If I need any additional equipment I will be back for sure
Thanks again.

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Nordic Track 1750 treadmill

I purchased a Nordic Track 1750 treadmill from Home Gum Supply. The service was excellent before and after purchase. Will was really helpful throughout. I would highly recommend this company.

19 dicembre 2025
Non scritta su invito
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Risposta di Homegymsupply

Thank you for taking the time to leave a review. We’re glad we could help and that you’re happy with both the service and your new treadmill. Your recommendation means a lot.

Valutata 5 stelle su 5

Buy with confidence

We bought a treadmill over Christmas. The one I wanted from the manufacturer was £1,100 more from the manufacturer with a £399 installation fee, so when I saw the prices at Home Gym Supply were considerably lower for the same brand and model treadmill I ordered from them and not the manufacturer.

Also Home Gym Supply offered free ground floor installation on the item I bought, avoiding the £399 fee from the manufacturer, meaning we saved a whopping £1,499 buying from them instead of buying from the manufacturer. The item is 200kg so it was not practical to install it ourselves.

Delivery was within 2 weeks, but it was ordered over Christmas, so it was only 5 actual working days between order and delivery.

Delivery still went ahead even with the snow disruption from Storm Goretti.

Product Communication from this company was quick and professional/ helpful.

Delivery Communication was fantastic and the installation team were prompt and professional.

All in all a great experience, and excellent value for money.

We would order again from this company with confidence.

Highly recommend.

9 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

5☆ customer service



5 company ⭐⭐⭐⭐⭐
I contacted Home Gym Supply as I was after the NordicTrack 1750 treadmill, and the service from start to finish was fantastic. I dealt with Will, who was spot-on throughout – quick to reply, clear with information, and genuinely helpful. He also sorted my extended warranty for me, which made the whole process even easier, nice to actually deal with a company who appreciate thier customers and not just the sales. Highly recommend Home Gym Supply and Will for anyone looking for quality equipment and proper customer service. Keep up the great work.

Matt

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Customer Service at its best

Will at Home Gym Supply provided the level of post purchase customer service that every retailer should aspire to. He was very quick to pick up on a problem that we had with an exercise bike and did his best to resolve an issue with the supplier. Ultimately it wasn't possible to resolve the problem and we opted for a refund, which Will arranged very quickly. We certainly intend using Home Gym Supply again in the future.

20 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent company, Great prices

Excellent company, managed to get my new treadmill at a great price, the process was easy and the customer service outstanding, they even reached out after to make sure everything was okay and that I was pleased with their service! Highly recommend!

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

ProForm 325 CSX

Firstly I purchased at an incredibly competitive price and well structure delivery service too, but this company goes deeper than just pricing. Was kept information throughout, none more so than when a manufacturing issue caused me to contact them. Their help and assistance continued until issue was resolved, so I rated the customer service as first class and friendly. Thank you

13 febbraio 2025
Non scritta su invito
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Risposta di Homegymsupply

Thank you for sharing your experience, we always try to avoid issues as much as possible. But thankfully we were able to help get this resolved.

Valutata 5 stelle su 5

Fatalistic customer service

Fatalistic customer service, in particular Will has been great and is an asset to the company. Communication has been positive; responsive when required, clear and proactive. Will has responded to my queries in a timely manner and addressed them in a kind and courteous manner. Even following purchase and a slight issue with ongoing app membership Will has been keen to help and resolve. I would without doubt purchase again.
Huge thanks to Will! The company has a super customer approach and is definitely recommend.

17 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Gymsupply had the lowest cost and they…

Gymsupply had the lowest cost and they included white glove delivery and a complementary heart monitor. Clear website and ordering process with prompt delivery and great delivery team who did not bat an eyelid when asked to deliver downstairs in the basement

5 febbraio 2025
Non scritta su invito
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Risposta di Homegymsupply

It is great to hear you enjoyed our service. We have recently changed to this new delivery service so it is reassuring to hear they did a great job. Thank you

Valutata 5 stelle su 5

Outstanding experience

Once I had made the purchase I read some reviews that suggested building the bike yourself was a challenge. I asked Homegymsupply if it was possible. Despite having ceased that offering they accommodated my request and organised a very smooth delivery and install. All of my subsequent questions around membership of the ifit app have been answered promptly and same day.

My overriding experience has been of a very professional and caring business. They are a small business but nothing was too much trouble.

I will be buying future equipment through them.

5 febbraio 2025
Non scritta su invito
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Risposta di Homegymsupply

Thank you for taking the time to leave us a great review. We look forward to working with you again in the future!

Valutata 5 stelle su 5

Very helpful……we love our new Tunturi exercise bike…

We love our new Tunturi exercise bike bought from Home Gym Supplies Ltd to replace one which we’d had for over 40 years! They were very efficient and helpful. Will was particularly great going above and beyond by being so clued up when answering my queries as well as being prompt with his responses. Will was very knowledgeable and patient and Home Gym Supplies are fortunate to have him in their Customer Support team. Thank you Will and HomeGymSupply.

13 gennaio 2025
Non scritta su invito
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Risposta di Homegymsupply

We are delighted to hear you were happy with Will's customer service. We're very proud of our team and your feedback truly means a lot to us. Thank you for choosing Home Gym Supply!

Valutata 5 stelle su 5

Great service over Christmas

Ordered from HomeGymSupply over the Christmas break, and they kept me updated on shipping times, responding to my queries promptly. Super clear communication, no stress, and my order arrived in perfect condition. Really happy with the experience – will definitely shop with them again!

27 dicembre 2024
Non scritta su invito
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Risposta di Homegymsupply

Thank you for the kind review, we really appreciate you taking the time to share your experience. We hope you had a great christmas and wish you a happy new year!

Valutata 5 stelle su 5

Great experience!

Fabulous company. I was referred to Will by Force USA as I was looking to buy a multi functional all-in-one trainer. After chatting through my floor plan and requirements Will advised me on which machine to get and also helped me kit out the rest of my home gym. He has been super responsive and reliable and gone above and beyond to help me out. I paid for a full assembly service which was truly worth every penny as Phil was very efficient and knew exactly what to do with all the hundreds of parts this machine came in. They have continued to be amazing in the after service, making sure that I was happy with everything. I really wouldn’t hesitate to recommend this family business

22 ottobre 2024
Non scritta su invito
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Risposta di Homegymsupply

Thank you Amanda for the kind words and we are glad you are happy with your new gym set up. The builders did a great job of getting the room looking great before we even started installing the equipment! We hope we get to work with you again in the future.

Valutata 5 stelle su 5

Really friendly team

Really friendly team, Will was helpful. Equipment was packaged up safely and all looking good

29 agosto 2024
Non scritta su invito
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Risposta di Homegymsupply

Thank you Jessica, it is always nice to get the chance to meet our local customers. We look forward to helping you again in the future.

Valutata 5 stelle su 5

Amazing customer service and follow up…

Amazing customer service and follow up after purchase. Great communication and friendly staff. Thanks so much

12 agosto 2024
Non scritta su invito
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Risposta di Homegymsupply

We are glad to hear you liked our customer service and appreciate you taking the time to leave us a review.

Valutata 5 stelle su 5

Excellent service great delivery tome…

Excellent service great delivery tome kept informed all the time after sales care is superb my issue was resolved well and the person helping really good highly recomend this place if your thinking of a new treadmill

11 giugno 2024
Non scritta su invito
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Risposta di Homegymsupply

We really appreciate your excellent review. You're recommendation means a lot to us. We hope to work with you again in the future.

Valutata 5 stelle su 5

Excellent service

Excellent service, good arrived on time time, communication first class, highly recommend

27 maggio 2024
Non scritta su invito
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Risposta di Homegymsupply

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service as we try our best to commicate well with our customers and deliver on time.

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