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Valutata 5 stelle su 5

We have only been through the booking process so far, but Paul from Holiday 2 has been fantastic. Super professional and thoughtful, eager to make our trip very special and nothing is too much bother.... Leggi di più

Valutata 5 stelle su 5

I spoke with Paul this morning to enquire about a Silverseas cruise I had seen advertised. Paul was extremely knowledgeable and friendly, and answered all of my questions and made several suggestion... Leggi di più

Valutata 4 stelle su 5

This is really about a guy called Paul Spencer who works on the sales team at Holiday 2. I had alrady booked a cruise with them and not having much luck or feedback from the custoler relations tea... Leggi di più

Valutata 5 stelle su 5

We have recently made a booking through Holiday2 with Paul. Everything was explained very well and advice given and most of all I like the fact that Paul will be dealing with all aspects of our book... Leggi di più

4,8

Eccellente

TrustScore 5 su 5

77 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,8

Tutte le recensioni

(77)

77 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

I had a concern with a payment for a good sum of money and as we had discovered a problem with a bank account I was worried the payment had not gone through. However the reply from Kate was very quick with all details

6 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I'm going on holiday!!

I had the pleasure of booking a holiday with Holiday2 yesterday. I spoke to a lovely guy called Paul who pulled out all the stops to get me a holiday when it looked as if i had left it too late and all places were booked. He was extremely professional and friendly. It was nice to actually speak to a person because so often these days you're talking to an automated voice. He made the booking process so easy and I will definitely consider using Holiday2 again in the future.

22 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

What fabulous customer service

What fabulous customer service! Having only been on two short and less than glamorous cruises previously, the thought of an adult only cruise as part of a larger package really appealed to me and my husband, so we sent an enquiry through to Holiday2 and were lucky enough to be contacted by Paul who was able to make the whole process of booking so seamless and enjoyable. Paul was able to explain the cabin layout and also offered some flexibility on which cabin to book. Having little experience of cruises, I was so grateful of Paul’s knowledge and also his patience as I feel I asked some pretty silly questions. 🤭. Thank you Paul!

21 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

SMOOTH BOOKING PROCESS

The booking process was very smooth with BUTAL answering clearly any questions we had, eg that the flight luggage of 23kg was included in the quoted price.

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

First time booking with holiday2

First time booking with holiday2 . Paul was extremely helpful , efficient and fun to work with. He answered my many questions regarding the travel zoo promotion. Overall very satisfied

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent experience

First time using Holiday2.
Trying to book a very popular holiday with cruise line phones difficult to access by your agent. However Paul S was fantastic. I wanted to book 2 singles and cabins were in short supply. Paul stayed on my case for several hours and delivered our desired dream holiday. Can’t thank him enough.

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Combined rail and cruise holiday.

The holiday was as described in the original detailing that I had initially read. There were no extras as is often the case with other apparently good offers. Although I did choose a number of upgrades the cost of these was very reasonable.
My travel consultant was Betul who was very knowledgeable about the cruise she was selling. She confirmed the holiday promptly with details exactly as agreed on the telephone.

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Top marks.

The sales agent was excellent. She was clearly knowledgable about all key details, as well as being very pleasant, patient and helpful as we explored different flight/cabin and price options.
Top marks.

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Paul re Australia Bali

Booked for a party of 4 today, Paul was excellent throughout and made the the experience very easy, also giving many tips on visas, and the whole cruise, all in all a total stress free booking very helpful and knowledgeable.
thanks Paul

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Its all about customer service!!!!

We had an absolutely fantastic experience working with Paul at Holiday2 while booking our cruise. From the very first conversation, Paul was attentive, knowledgeable, and genuinely committed to making sure every detail of our trip was perfect. He took the time to understand exactly what we were looking for and offered thoughtful recommendations that made the whole process feel effortless and exciting. His expertise and friendly approach gave us complete confidence that we were in great hands.

Tnx Paul!!!

28 marzo 2026
Non scritta su invito

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