Keighlie went the extra mile, was determined to help me , achieve getting ah new car , I had given up and she, said let try one more time and see if wee can get you ah new, and wee did so thanks agai... Leggi di più
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From start to finish every person i spoke to from Hippo was very friendly & very helpful. Never seemed a problem if i contacted them with any concerns & all concerns dealt with straight away
L'azienda ha risposto
from day one they have made everything stress free and communication was amazing. a big thankyou to connor for making everything stress free and explaining each step thoroughly as it was my first car... Leggi di più
L'azienda ha risposto
Dan was a really helpful and non pushy over the phone provided lots of good options for me to review and came up with the right deal for me taking into account my budget and needs.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The hassle-free way to find and finance your next car. We are bad credit and zero deposit specialists with nationwide delivery available. Get a decision in minutes with no impact to your credit score. Hippo Finance provide hundreds of customers every month with a simple car finance and vehicle package. Traditional car finance is complicated and we want to make buying a new car simple! Hippo Finance is the very best in car and van finance solutions for those with good or bad credit.
Informazioni di contatto
Trident Park, Trident Way, Blackburn, Lancashire BB1 3NU, Lancashire, Regno Unito
- 01254956777
- info@hippofinance.co.uk
- hippomotorfinance.co.uk
4,6
Eccellente
1K recensioni
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Great service by Joe
Great service by Joe. Nothing was to much hassle and the process was so easy and quick. Car delivered on the day and time i was told.
Thanks mate
12 maggio 2026
Risposta di Hippo Motor Finance
Hi Colin,
Thank you for the fantastic feedback! We’re glad Joe made the process quick and easy and that nothing was too much trouble throughout. It’s great to hear the delivery went exactly as promised too. We really appreciate your kind words.
Team Hippo
Bad experience
Had to Change my review on Hippo motor finance bad customer service i bought a car with them car had to go to Peugeot dealers for recall now still waiting for the car rang Hippo meny times & getting nowhere fast bad bad experience
19 maggio 2026
Risposta di Hippo Motor Finance
Hi Paul,
Thank you for your feedback. We can see you have since been in contact with your Account Manager, who has confirmed that the first month’s payment will be covered.
We also have your details on file, and a member of our Customer Experience team will be in touch shortly to confirm that this issue has now been resolved.
We apologise for any concern caused and appreciate your patience whilst this was looked into for you.
- Team Hippo
great company to deal with
lewis was absolutely brilliant and very patient . looking forward to my new car . thank you lewis mate
17 maggio 2026
Risposta di Hippo Motor Finance
Hi Grant,
Thank you for your feedback. We’re delighted to hear Lewis was absolutely brilliant and very patient throughout your experience. We hope you enjoy your new car when it arrives and appreciate your support.
Team Hippo
Crystal was very patient with me
Crystal was very patient with me, as a very nervous buyer she made sure I got the right deal for me.
17 maggio 2026
Risposta di Hippo Motor Finance
Hi Danielle,
Thank you for your feedback. We’re delighted to hear Crystal was patient and supportive throughout your experience, helping you feel comfortable and find the right deal for you. We appreciate your support.
Team Hippo
Risposta di Hippo Motor Finance
Hi Leo,
Thank you for the great feedback! We’re glad you felt very well represented. We really appreciate your kind words.
Team Hippo
Zak was very helpful and communication…
Zak was very helpful and communication was outstanding.
13 maggio 2026
Risposta di Hippo Motor Finance
Hi Emma,
Thank you for the great feedback! We’re glad Zak was very helpful and provided outstanding communication throughout.
Team Hippo
Kamala he was so helpful couldn't do…
Kamala he was so helpful couldn't do enough for me
15 maggio 2026
Risposta di Hippo Motor Finance
Hi Christopher,
Thank you for the great feedback! We’re glad Kamala was so helpful and couldn’t do enough for you throughout your experience.
Team Hippo
Great company to work with very helpful…
Great company to work with very helpful and very efficient I would definitely recommend this company
6 maggio 2026
Risposta di Hippo Motor Finance
Hi Julie,
Thank you for the fantastic feedback! We’re glad you found the team helpful and efficient throughout your experience. We really appreciate your recommendation and kind words.
Team Hippo
10/10
Todd Ethells was super helpful, gave me all the information I needed. Was a really quick and easy process! Thank you!
29 aprile 2026
Risposta di Hippo Motor Finance
Hi Keisha,
Thank you for the fantastic feedback! We’re glad Todd Ethells was so helpful and provided all the information you needed, making the process quick and easy. We really appreciate your kind words.
Team Hippo
Car was delivered with a Fault but cost was refunded for repair
Second time I have purchased a car from Hippo. Process as before was straight forward.
On this occasion the car was delivered with a faulty boot release.
I spoke with Katie from the customer service team and due to the distance I arranged for it to be fixed locally and then Katie arranged for a refund of cost I incurred. Was only £87 as I sourced a replacement button and the garage fitted it.
Always feel it’s when you get an issue you find out if not just a glossy website.
25 marzo 2026
Risposta di Hippo Motor Finance
Hi Jonathan,
Thank you for your feedback and for choosing Hippo again. We’re pleased to hear the process was straightforward once more, and that Katie was able to help resolve the issue quickly and fairly for you. We appreciate your honest comments and are glad we could support you when it mattered most. Thank you for your continued support.
Team Hippo
What a great company to do business…
What a great company to do business with listening to all my needs when it comes to my children and what they needed , smooth sailing from start to finish even the phone call where on point didn’t hesitate to answer any of my concerns and got me the car I needed thank you so much for all your help .
Will definitely be recommending you to family and friends. Thomas beeres I definitely would give you a five star for communication and service from start to finish
29 aprile 2026
Risposta di Hippo Motor Finance
Hi Jane,
Thank you for the fantastic feedback! We’re delighted to hear everything was tailored to your needs and that the process was smooth from start to finish. It’s great to know all your questions were answered and that you found the right car for your family. We’re especially pleased Tom Beeres provided such excellent communication and service throughout. We really appreciate your recommendation and kind words.
Team Hippo
Helpfull staff
Helpfull staff , told then exactly whaf i wanted and within a few hours i had the perfecg deal . Paperwirk was easy to do and comunication was excellent
28 aprile 2026
Risposta di Hippo Motor Finance
Hi Dominic,
Thank you for your feedback. We’re delighted to hear the team were helpful and were able to find you the perfect deal so quickly. It’s great to know the paperwork was straightforward and communication was excellent throughout. We really appreciate your support.
Team Hippo
Being able to get the credit and able…
Being able to get the credit and able to receive the car in quick time
25 aprile 2026
Risposta di Hippo Motor Finance
Hi Keith,
We appreciate your feedback. It’s great to hear the finance process was smooth and that you were able to receive your car so quickly. Thank you for your support.
Team Hippo
Risposta di Hippo Motor Finance
Hi Janis,
Thank you for the feedback! We’re glad you found the team friendly and always willing to help.
Team Hippo
Very easy and helpful would recommend…
Very easy and helpful would recommend to anyone.
14 aprile 2026
Risposta di Hippo Motor Finance
Hi Katie,
Thank you for the great feedback! We’re glad you found the process easy and helpful. We really appreciate your recommendation.
Team Hippo
Very happy with the way they handled my…
Very happy with the way they handled my search for a car . Very quick in replying & helpful. Thank you
14 aprile 2026
Risposta di Hippo Motor Finance
Hi Allan,
Thank you for the great feedback! We’re glad the team was quick to respond and helpful throughout your search. We really appreciate your kind words.
Team Hippo
Been a total disaster from start to…
Been a total disaster from start to finish still not got vehicle even though you paid on 27/3 it now 8/04 direct debit due out 12/4 for vehicle I not got
31 marzo 2026
Risposta di Hippo Motor Finance
Hi Philip,
Thank you for your feedback. We are very sorry to hear about the difficulties you have experienced.
Please be assured that we will complete a full investigation into this matter to understand what has occurred. Once this has been reviewed, we will be in touch to provide a clear update and discuss the next steps.
We appreciate your patience while we work to resolve this issue.
- Team Hippo
I found the staff at hippo helpfully…
I found the staff at hippo helpfully and Friendly
21 marzo 2026
Risposta di Hippo Motor Finance
Hi Carl,
Thank you for your feedback. We are pleased to hear you found the team helpful and friendly.
Team Hippo
Woowww service
Woowww service. I never think someone work like this before. Barros Are small Steps for hippo motor. Wonderful job. In single week with my lower credit score I ben approved to get car near £20.000 this is amazing. Thank you thank you.
I’m not forget about the more important person on this win today. Leo, leo are the one without any pressure and without my patience to get to the end he give me the energy and confidence to keep believing in my self and the job Hippo motor can do. Thank you for all.
18 marzo 2026
Risposta di Hippo Motor Finance
Hi Claudia,
Thank you for your amazing feedback. We’re so pleased to hear you had such a positive experience and that we were able to support you in securing your new car. It’s especially great to know Leo provided encouragement and guidance throughout, helping you feel confident in the process. We truly appreciate your kind words and your support.
Team Hippo
I purchased a vehicle from Hippo Motor…
I purchased a vehicle from Hippo Motor Group in August 2025.
Within days of receiving the car, I reported issues directly to them. Over the following months, the vehicle was returned for repair multiple times, including being sent to a third-party garage and later to BMW. Despite this, the issues were not resolved within a reasonable timeframe.
The car has been off the road for a significant period (4 months), which has caused considerable inconvenience.
Throughout this process, I have had to repeatedly chase for updates, and communication has been inconsistent.
Due to the length of time taken and the unsuccessful repair attempts, I have now exercised my final right to reject the vehicle through the finance company under the Consumer Rights Act 2015.
I am currently awaiting formal resolution.
This review reflects my personal experience of the process and company.
19 marzo 2026
Non scritta su invito
Risposta di Hippo Motor Finance
Thank you for taking the time to leave your review.
I’m sorry to hear about the experience you’ve described and the inconvenience caused during the period your vehicle was off the road. I appreciate how frustrating this must have been, particularly where multiple repairs and ongoing communication were required.
I can see that Claire has been working with you throughout the process to coordinate repairs and provide updates. Following the most recent works, I understand the vehicle has now been repaired and is awaiting re-delivery.
We will continue to liaise with all parties involved regarding your current position and ensure this matter is brought to a conclusion as promptly as possible.
Thank you - Team Hippo
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