Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Currently in the process of returning this product and so far, so terrible. I bought the H2 chair as a gift to my husband and it is very uncomfortable for him. Despite all the claims of being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extrêmement satisfaite, du suivi comme de la chaise (H2 pro ergonomic). Après avoir lu certains commentaires j'étais inquiète, mais lorsque j'ai contacté le SAV, la réponse été claire, rapide & ag... Leggi di più

Valutata 5 stelle su 5

My H1 Pro developed a gas lift fault where the seat slowly sank under normal use. I raised a warranty claim with a short video and proof of purchase, and Hinomi sorted it quickly with no fuss. They sh... Leggi di più

Valutata 5 stelle su 5

I'll admit, I was skeptical about the H1 Pro given its price point. But after a month of use, I'm a believer. The chair's ergonomic design ensures I'm always sitting with the correct posture. The adju... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per uffici

Scritti dall'azienda

Provide best ergonomic products to the world


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

60 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(60)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Comfortable for Neck and Body

My physio recommended HINOMI because of my neck issues. We are looking at PC screen all day and neck needs to rest. This chair has head rest and the shape of the chair is so good to stretch/relax your body, especially for neck. It is not super expensive and was a great purchase! Smooth delivery too.

25 agosto 2023
Valutata 4 stelle su 5

Recommended Ergonomic Chair

The chair is extremely comfy due to the numerous adjustments that may be made to suit my body contour when I am seated. It's tailored just for me with all its adjustable features. I had a similar product from your close competitor and have no regret switching. Great product. Thanks

16 agosto 2023
Valutata 5 stelle su 5

From Skeptic to Believer!

I'll admit, I was skeptical about the H1 Pro given its price point. But after a month of use, I'm a believer. The chair's ergonomic design ensures I'm always sitting with the correct posture. The adjustable armrests are perfect for when I switch between typing and writing. The mesh material is both comfortable and practical, ensuring I'm not sweating during long work sessions. And the range of adjustments means I can find the perfect setting for any task. A truly versatile chair.

16 settembre 2023
Valutata 5 stelle su 5

The Perfect Blend of Style and Function!

I was initially drawn to the H1 Pro because of its sleek design. But it's so much more than just a pretty chair. The adjustable features are a godsend, especially the seat depth and tilt. I often find myself adjusting it slightly throughout the day, ensuring I'm always comfortable. The breathable mesh is a nice touch, especially during the summer months. And the fact that it was so easy to assemble was the cherry on top. A perfect addition to my home office.

19 agosto 2023
Valutata 5 stelle su 5

AMAZING CHAIR!

I've been working from home for about a year now and I finally decided to upgrade my home office! I saw a viral Instagram video and I was a bit skeptical about buying at first because I had never heard of the brand before, and it's also expensive!! but I decided to take a risk and invest in a newer, comfortable and ergonomic chair and it's the best decision I ever made! I would rate it: 9.5/10

Comfort: 10/10
- well thought out design, I love that you're able to work productively OR pull out the foot rest, recline and lounge around!
- the mesh seats are very comfortable and breathable so I don't sweat
- adjusting the armrests, headrest, and lumbar support was all super easy!

Functionality: 10/10
- It's a very sturdy chair! It looks and feels like it's gonna last me a long time!!
- aesthetically, so many beautiful colors! I ended up getting the ice green! Looks like mint :)

Customer Service: 10/10
- A+ I ordered the chair and ended up wanting to change the color and they were quick to respond and help me before the item was shipped! Although there was a delay in shipping, they sent an email to notify me and it actually got to my place way faster than I expected!

Easy to build: 9/10
- Took me about 15-20 min to build the chair by myself! Instructions were easy to follow. The package itself was heavy, but the individual components were manageable!
- The only thing that was kind of hard to install were the wheels on the chair! I definitely had to jam it in but at the end of the day I was able to build the chair and it's perfect!

Definitely recommend splurging on this chair if you're looking to upgrade and make an investment on yourself in the long run. I love it! So glad I found it on Instagram!!

24 agosto 2023
Valutata 5 stelle su 5

A Lifesaver for My Back

I've been suffering from back pain due to long hours at my desk, but the Hinomi H1 Pro has been a lifesaver. The 3D lumbar support is amazing, it provides just the right amount of support to my lower back. The chair is also very easy to assemble and adjust. The delivery was fast and the customer service was very helpful. I highly recommend this chair to anyone who spends a lot of time at their desk.

13 luglio 2023
Valutata 5 stelle su 5

Top Quality and Comfort

I've tried many office chairs over the years, but this one stands out. The quality of materials, the ergonomic design, and the ease of assembly are unmatched. It's a bit on the pricier side, but you get what you pay for. A+!

12 luglio 2023
Valutata 4 stelle su 5

Excellent chair, slightly less great customer care.

Ordered a chair, but although it was scheduled for collection nothing appeared over the coming week. I contacted Hinomi directly twice (email and livechat) and then escalated to Paypal. At this point, Hinomi responded. I got my chair sorted very quickly after that and even a £20 refund as the discount had increased in the time the delay had cost. Overall very happy with the chair, and customer care was good - although only 4 stars as they took a while to respond.

14 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Why didn't I buy this sooner?

Honestly, this chair is a lifesaver. My posture has improved and no more back pains. The breathable mesh is perfect for long hours of work. The adjustable features are just the cherry on top. Highly recommend!

18 luglio 2023
Valutata 5 stelle su 5

Great Chair at a Great Price!

I've been working from home for the past year and my back was killing me with my old chair. The H1 Pro has been a game changer. The lumbar support is top-notch and the adjustable armrests are a blessing. Took me just 5 mins to set it up. Worth every penny!

16 agosto 2023
Valutata 5 stelle su 5

Mixed but full resolution provided in the end.

It was not good experience initially as it took weeks to resolve, however, Denis from Hinomi jumped into the issue and managed to resolve and refunded me in full. Really appreciate for his commitment and resolution. I understand mistakes happen but people like Denis from Hinomi deserve more and better. Thanks Denis for resolving the issue for me and refunding in full.

5 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Cannot recommend

Received the chair over a month ago. Found it very uncomfortable and hot incredible bad back ache. Have spent the last 4 weeks trying to get the chair returned- I wouldn’t usually buy something like this without seeing it but did because of the no quibble 30 day return. However, the customer service is very slow, emails that aren’t responded to for a few days, promises to arrange pick up that don’t materialise. Also, very difficult/ impossible to repack the chair/ instructions very poor, all in all I would not recommend as very difficult to return, I am not sure how or where to escalate this now as the item is really expensive.

30 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Siège soit disant ergonomique

Siège soit disant ergonomique, cependant le dossier est impossible à régler convenablement, vous serez toujours avachi, et en arrière. Lombaire non réglable en hauteur. Hinomi ne publie pas non plus les mauvais avis sur son site, et va même jusqu'à proposer une "compensation" pour résoudre le problème. Publicité mensongère, article de piètre qualité. A fuir de toute urgence, surtout vu le prix exorbitant pour l'article proposé.

20 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Very poor quality

Very poor quality. Product lasted only a few months. Hinomi not at all interested in resolving the fault. I would not recommend for anyone to buy a Hinomi product. There are much better quality products out there.

10 luglio 2023
Non scritta su invito
Logo di Hinomi UK

Risposta di Hinomi UK

Hello, we are sorry if you did not have the experience with hoped to give. Could you please contact us on support_uk@hinomi.co to confirm your order number or full name, so that we can verify if your issue has been resolved?
We will always do everything possible to resolve issues. Our products are made to last long and the warranty is long as well.

Valutata 5 stelle su 5

Best and last office chair you will ever use!

I bought the chair after buying one for my brother as a birthday gift, and trying it; to then realize how feature-rich and comfortable it was. I did a lot of research for ergonomic chairs available locally, and many shared the same traits: adjustable lumbar support, seat distance, headrest, and armrest; mesh build; pull out leg rest. But this chair is the only one that had all these features included, and at an even better price than some which offer only some of the features mentioned. And plus the 12-year warranty too! Which I hope doesn't need to be used, but if I do, I would hope the customer service will be as great as the chair :)

The features make the seat an all encompassing "comfort chameleon" as it is so adaptable to what activity I'm doing. Working from home - a standard format. Gaming - arm rests pulled towards the desk to allow full arm support. Petting my cat on my lap - leg rests out, with arms moved away. Lounging/Watching a show or movie/ napping - back rest declined, leg rests out, arm rests rotated.

In conclusion, I can foresee myself getting the same chair for loved ones and friends if I had cash lying around because this is likely the best chair I've used in my life!

Side note: I’m surprised I’ve not seen influencers or content creators use this chair in their content…..

17 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

A Comfortable and Supportive Choice

Super comfortable and delivery was fast. Easy setup it you are a male but ladies will find it a little hard to setup the whole chair even when there are instructions given as the chair itself is not light.
Think I won’t buy another office chair for a very long time….

10 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic chair for all-day comfort and support

I purchased the ergonomic chair from Hinomi following a friend’s recommendation. The chair is very comfortable, and really a “must” for whoever works long hours sitting in front of the PC. It is definitely a good investment for my back, and more importantly for my health!

22 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Don't buy!! Horrible quality and customer service..

Don't buy!! Horrible quality and customer service..Purchased from official website. Got plastic fractions falling off from chair (really plastically feeling, poor quality). Can't lean forward with lumbar and back support. Horrible customer service in the UK, can only send emails (very slow reply, once in a day/two days, have been talking to them for the return for two weeks!) or chats (no response), very frustrating experience.. They refused to pay for the return at the beginning saying they didn't see the fraction was from their chair. After negotiating for two week, they finally booked the delivery for return, but it's not a home collection (they expect me to carry the heavy chair to the delivery store?) with wrong flat number (such a stupid mistake to make, I got the chair with correct address their ordered.. Did they put wrong address on purpose?) Disgusting purchasing experience overall. Folks, don't trust those 5-star reviewers, most them are liars or trolls they hired!!!

24 marzo 2023
Non scritta su invito

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