Roberta was knowledgeable & helpful throughout the whole process. Her communication is faultless and shoes were posted promptly, packaged beautifully and were well described. Would highly recommend... Leggi di più
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I constantly shop pre loved designer items and iv honestly not come across more reasonable price with the most amazing quality & honest description. I emailed there team to ask for advice I was emaile... Leggi di più
L'azienda ha risposto
Roberta visited me in my home (my request) to discuss my interest re consignment sale. I like her straightway. She is warm and easy to talk to. Detailed explanations re CS were discussed and I knew... Leggi di più
Beautiful packaging makes such a big difference to the experience of receiving something you've bought and coveted, doesn't it? High Heel Hierarchy do not disappoint. Received my Mulberry today and I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di alta sartoria
- anche in
- Casa di alta moda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di borsette
- Negozio di scarpe
Scritti dall'azienda
Authentic Designer Resale and Consignment Store. We buy, consign or part-exchange designer shoes, handbags, accessories and luxury fashion. Preloved designer fashion in unworn or nearly-new condition. We buy and sell pre-loved shoes, handbags and fashion from luxury brands such Balenciaga, Balmain, Chanel, Christian Louboutin, Dior, Gucci, Fendi, Dolce & Gabbana, Bottega Veneta, Louis Vuitton, Prada, Valentino, Yves Saint Laurent and many more.
Informazioni di contatto
19 Ewell Road, SM3 8DD, Sutton, Regno Unito
- 02086618888
- Admin@highheelhierarchy.com
- highheelhierarchy.com
4,9
Eccellente
384 recensioni
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Come questa azienda usa Trustpilot
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Beautiful packaging, stunning bag.
Beautiful packaging makes such a big difference to the experience of receiving something you've bought and coveted, doesn't it? High Heel Hierarchy do not disappoint. Received my Mulberry today and I love it, exactly as described, carefully wrapped and packaged in a lovely box with a tie ribbon . First time I've purchased from this shop, but I'm going to make it my first place to go when I'm looking for another treat. Fast shipping too
Thank you so much. I'll back soon!
13 gennaio 2023
Non scritta su invito
Risposta di High Heel Hierarchy
Thank you so much for taking the time to leave us such a wonderful review.
We are thrilled that you are happy with the service and loved our packaging.
Enjoy your beautiful new bag and hope you come back soon.
Warm regards,
HHH
Purchased for my partner
Purchased for my partner, she was so pleased at the quality and presentation of the shoes.
20 dicembre 2022
Risposta di High Heel Hierarchy
Hi Graham,
Thanks so much for your kind review. We are so pleased your partner was happy with her beautiful new shoes!
Hope you come back soon.
Warm regards,
HHH
Quick and reliable
28 dicembre 2022
Risposta di High Heel Hierarchy
Hi Liisa,
Thank you so much for taking the time to leave us a 5 star review, we are very grateful.
Your repeat custom is also hugely appreciated.
Warm regards,
HHH
Hard To Find Bag, great customer service
I was on the hunt for this specific bag CL bag & one popped up on their site. Owner is very responsive & sweet. 10/10 great buying experience
21 dicembre 2022
Risposta di High Heel Hierarchy
Ho Collin,
Thank you for leaving us a 5 star review. We are so pleased you rated your shopping experience with us as 10/10 and so glad we helped you find your dream bag.
Hope you come back soon.
Happy New Year
Many thanks from
HHH
As always did not disappoint
As always did not disappoint, great service and great products !
9 dicembre 2022
Risposta di High Heel Hierarchy
Dear Ana,
Thanks so much for leaving us a 5 star review. We are so pleased you are happy with our service and your repeat custom is hugely appreciated.
Warm regards,
HHH
I always love shopping with HHH
I always love shopping with HHH. My most recent order arrived so quickly and the shoes were in excellent condition!
19 dicembre 2022
Non scritta su invito
I have used HHH 3 times now and have…
I have used HHH 3 times now and have received exceptional customer service every time. The items come beautifully packaged, both pairs of Louboutins I bought were brand new, in immaculate condition and in original packaging with shoe bags. The last item I bought was not going to be here in the time I needed them due to Royal Mail strikes. HHH messaged me to inform me of this and when they found out I needed them asap they went above and beyond by sending next day delivery by DHL at their own expense. Will absolutely use again, and again, and again! Thank you HHH!
21 ottobre 2022
Non scritta su invito
Risposta di High Heel Hierarchy
Hi Nicola,
Thanks so much for your amazing review, it really made our day!
We’re so pleased you are happy with the service you have received, I will pass on your comments to our staff members.
Thank you for your repeat custom.
Merry Christmas,
From the team at HHH
What an amazing company and lovely…
What an amazing company and lovely ladies to deal with. My CL boots arrived speedily and in perfect condition. Beautifully packaged can’t wait to wear them and order again!! Thank you so much xx
8 dicembre 2022
Non scritta su invito
Risposta di High Heel Hierarchy
Hi Kirsty, thanks so much for your 5 star review, it is hugely appreciated.
Enjoy your beautiful boots and hope you come back soon.
Wishing you a beautiful Christmas.
The team from HHH
Always the best
Always the best! great products, great service and a personal touch that is much missing from shopping today.
1 dicembre 2022
Risposta di High Heel Hierarchy
Hi Ana-Lucia,
Thank you so much for your kind review. Your repeat custom and feedback is appreciated.
Kindest regards,
HHH
So Kate 120 LouBoutins
Ordered the nude 120 so kate louboutins on Sunday and they were on my doorstep in NI by Wednesday! In perfect condition and exactly as described. Now my 3rd purchase from here, can’t recommend enough!
27 novembre 2022
Risposta di High Heel Hierarchy
Hi Rachel, thanks so much for your 5 star review. Your repeat custom is hugely appreciated. Enjoy your beautiful So Kate pump.
Kindest regards,
HHH
perfect and happy !
1 novembre 2022
A trustworthy company
I've been dealing with Roberta at HHH for a number of years. I've always found her to be an easy person to deal with, trustworthy and timely in her transactions. You can deal with this company with full confidence.
18 novembre 2022
Non scritta su invito
Risposta di High Heel Hierarchy
Hi Martin,
Thank you so much for taking the time to leave us a review.
We really appreciate your repeat custom, and it has always been our pleasure to deal with you.
Hope you come back soon.
Kind regards
HHH
I have used this website for years
I have used this website for years! I have gorgeous luxury pieces from it and always at great price and properly authenticated . Thank you!
11 novembre 2022
Non scritta su invito
Risposta di High Heel Hierarchy
Hello Aine,
Thank you for leaving us a 5star review.
Your repeat custom is hugely appreciated.
Have a lovely day.
Kind regards,
HHH
Great customer service at HHH
I recently bought a mini Louboutin bag from HHH, it is so lovely, exactly as described and arrived beautifully packaged. Thank you to Roberta and her team!
10 novembre 2022
Non scritta su invito
Risposta di High Heel Hierarchy
Hi Louisa,
Thank you for taking the time to leave us a review.
We are thrilled to hear that you are happy with your most recent purchase.
We always strive to provide a very accurate description of every item we sell to ensure our clients get what they paid for every single time.
Enjoy your beautiful bag, and hope you come back soon.
Kind regards,
HHH
There was a fall sale........
There was a fall sale! So had a look spied a Mulberry, bought it, msgd Roberta to say I'd placed my order. Literally straight away she replied with shipping info & a thanks! My bag arrived the next day, less than 24 hrs from purchase. Beautifully packaged. Super service can not fault anything! Thank you 💗
11 ottobre 2022
Excellent service quick delivery would…
Excellent service quick delivery would recommend definitely buying from here again
21 settembre 2022
Non scritta su invito
Perfect again
Speedy dispatch of my item, beautifully packaged and exactly as described
14 settembre 2022
Scam liar and fraud
Scam liar and fraud. The b*** refused to send the required paperwork resulting in the shipment being held by fedex customs. She did it on purpose so that the shipment gets sent back to her and she can re sell it. F her. I’ve reported her business for fraud
15 settembre 2022
Risposta di High Heel Hierarchy
Your malicious review does not come as a surprise at all.
You purchased 4 items from us, all of which were expeditiously shipped to your address in Georgia. Correct (identical) documentations for customs had been included with all of them. One of the parcels was delivered to you within days (confirmed by yourself) while the other 3 items are being held by the the Georgian customs. We supplied ALL paperwork requested by them. Unfortunately, there is nothing more we can do.
It had also been explained to you that we will issue a full refund once we receive the items back. We will not be able to issue the refund prior to the items being returned as the items might still be released to you. Obviously, this will only happen if you pay any outstanding custom fees if requested by the Georgian customs.
Throughout these transactions we have been keeping you informed on a daily basis and replied to all of your concerns.
I understand you are frustrated, however we do not tolerate profanity and verbal abuse directed at myself or at any member of my staff.
Due to the barrage of abuse and cursing we received from you via our social media account, we had to remove you, however you can contact us via email at admin@highheelhierarchy.com if you require any further assistance in this case.
Excellent - couldn't recommend more...
Another professional & seamless experience from Roberta & her team @ HHH.
I recently sold a pre-loved item via HHH, the dress went within days; a very efficient transaction - couldn't recommend more. Thank you HHH.
26 agosto 2022
Non scritta su invito
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