The products and benefits were laid out clearly and instilled confidence. The terms and conditions were very good with 0% loans, I mean who can turn that down ! Install and product are excellent, high... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Although I had done a lot of research before selecting Skylar Solar but there was still a lot I didn't know about solar but the staff helped me to reach the right solution for my property. The ins... Leggi di più
L'azienda ha risposto
I was very pleased with the overall service provided. The installation team were professional, friendly, and kept me informed throughout the process. Communication was clear from start to finish, and... Leggi di più
L'azienda ha risposto
Communication from HIES is good. Made me feel that should there be a problem, they'd be there to help. Recommended. Best have backup when spending lots with a tradesperson. Thankfully my installer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Informazioni di contatto
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Regno Unito
- info@hiesscheme.org.uk
- hiesscheme.org.uk
4,9
Eccellente
1K recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This scheme ensured we had a good installation experience.
This scheme ensured we had a good installer for our heat pump/battery/solar. There is a lot of negative news about this method of heating and our experience using a company on the HIES scheme was excellent.
Our 1965 built house is now much warmer and the bills are lower. Oh! and the gas meter has been removed.
21 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Ian. We are delighted to hear that you received excellent service from your installer. Thank you for taking the time to leave a positive review. Kind regards, HIES.
It’s good to know HIES vetted Glow…
It’s good to know HIES vetted Glow Green and protected our deposit
21 febbraio 2026
Non scritta su invito
Risposta di HIES
Good morning, Mike. Thank you for taking the time to leave a 5-star review. We really appreciate it. Kind regards, HIES.
HIES are a trade body Review
HIES are a trade body who provide a service to the Solar Industry and it's customers. They vet the suppliers and installers and give insurance based guarantees to customers of its members, which SOLARhomes who i used are. One concern I had as wether HIES had checked the accuracy of SOLARhomes quote as one communication was not clear. They responded within hours confirming they had reviewed and potential savings in line with Industry standards. Would recommend if you looking to install a Solar/Battery System on your home you use a HIES member to design, supply and install your system.
19 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Robert. Thank you for taking the time to leave a review. We are delighted to hear that you would recommend using a HIES member. Kind regards, HIES.
Very reassuring
I had some Solar Panels and Batteries fitted by Octopus Energy who, as part of the package, included HIES Insurance. Whilst I didn't envisage Octopus going bust in the few months between my order being placed and the work being carried out, it was very reassuring to know that even if they did my installation would still be covered.
13 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, thank you for taking the time to leave a 5-star review. We really appreciate your feedback. Kind regards, HIES.
Risposta di HIES
Good morning, thank you for taking the time to leave a 5-star review. We really appreciate it. Kind regards, HIES.
Hassle-free solar installation from…
Hassle-free solar installation from start to end with Contact Solar. Knowledgeable and friendly staff and efficient installation.
13 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, thank you for taking the time to leave a 5-star review. We are pleased to hear that Contact Solar were friendly during your installation. Kind regards, HIES.
Good advise
Good advise. Arrived when they said they would. Efficient installation
14 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, we are thrilled to hear that your installers were efficient with your installation. Thank you for leaving a positive review. Kind regards, HIES.
They did what they should efficiently
They did what they should efficiently; timely and professionally
15 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Andrew. Thank you for the positive review. We are delighted to hear that your installers were professional. Kind regards, HIES.
Professional and reliable
The scheme offered assurance that my installation was done by professionals. Considering the cost of the full solar installation, I was very glad that HIES accreditation exists
14 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, thank you for taking the time to leave a positive review. Your feedback is really valued. Kind regards, HIES.
I always use Trust pilot….
I always use TrustPilot and haven’t been let down. It is essential to have such an endorsement of traders who you may not have used before.
14 febbraio 2026
Non scritta su invito
Risposta di HIES
Good morning, Roland. Thank you for taking the time to leave a 5-star review. Kind regards, HIES.
Fantastic
Great people, very helpful, wonderful job on the installation, highly recommend
13 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, Yvonne. We are pleased to hear that your installers were very helpful. Thank you for the positive review. Kind regards, HIES.
Reassuring that you monitor providers.
Reassuring that you monitor providers.
13 febbraio 2026
Non scritta su invito
Risposta di HIES
God morning, Percy. Thank you for takin the time to leave a 5-star review. We really appreciate it. Kind regards, HIES.
Optimum Electrics - Excellent
Optimum Electrics were very professional, knowledgeable and easy to deal with through the whole process. The price was very competitive. We had a SigEnegy 9kw battery and a 10kw invertor along with 12 mono panels. Also a smoke detector and an Eddi/Harvi system connector to the emersion heater. All installed within 1 day.
3 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Nick. We are delighted to hear that Optimum Electrics Ltd were professional throughout the whole process. Thank you for the positive feedback. Kind regards, HIES.
The team were very polite and efficient…
The team were very polite and efficient at their job, explained everything to me. Left the site clean and tidy, very happy with the savings as well 😁
13 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Steven. We appreciate you taking the time to leave a review and are thrilled to hear that your installers were polite and efficient. Kind regards, HIES.
Great customer service
1 ottobre 2025
Non scritta su invito
Risposta di HIES
Good morning, Victoria. Thank you for taking the time to leave a 5-star review. We really appreciate it. Kind regards, HIES.
Risposta di HIES
Hi there, Marcella. We are delighted to hear that you received great customer service. Thank you for the positive feedback. Kind regards, HIES.
Timely response
Timely response to setting up deposit and installation cover for ASHP installer.
21 ottobre 2025
Non scritta su invito
Risposta di HIES
Hi there, thank you for leaving a review. We are pleased to hear that your installer was efficient in registering your installation with HIES. Kind regards, HIES.
Great service
They were on time and very respective of property
24 novembre 2025
Non scritta su invito
Risposta di HIES
Good morning, Alan. We are delighted to hear that you received great service from your installer. Thank you for leaving positive feedback. Kind regards, HIES.
Risposta di HIES
Hi there, Richard. Thank you for leaving a 5-star review - we really appreciate it. Kind regards, HIES.
The whole process has been really good
The whole process has been really good, stress free and professional. Lots of communication with my queries answer really fast and professional.
10 febbraio 2026
Non scritta su invito
Risposta di HIES
Good morning, Craig. Thank you for taking the time to leave a review. We are thrilled to hear that the whole process was stress-free and professional. Kind regards, HIES.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.