The products and benefits were laid out clearly and instilled confidence. The terms and conditions were very good with 0% loans, I mean who can turn that down ! Install and product are excellent, high... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Although I had done a lot of research before selecting Skylar Solar but there was still a lot I didn't know about solar but the staff helped me to reach the right solution for my property. The ins... Leggi di più
L'azienda ha risposto
I was very pleased with the overall service provided. The installation team were professional, friendly, and kept me informed throughout the process. Communication was clear from start to finish, and... Leggi di più
L'azienda ha risposto
Communication from HIES is good. Made me feel that should there be a problem, they'd be there to help. Recommended. Best have backup when spending lots with a tradesperson. Thankfully my installer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Informazioni di contatto
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Regno Unito
- info@hiesscheme.org.uk
- hiesscheme.org.uk
4,9
Eccellente
1K recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Homeshield Service
Excellent response and home appointment within 3 days. Fully comprehensive explanation about all aspects of the solar installation, workings and financial aspects. Full installation completed 2 weeks after initial meeting. Great post sales support.
6 febbraio 2026
Non scritta su invito
Risposta di HIES
Hi there, Tony. We are pleased to hear that you have received great post-sales support from your installers. Thank you for taking the time to leave a positive review. Kind regards, HIES.
The team were cheerful and hard working…
The team were cheerful and hard working the whole time they were here, even though it was a poor weather day. They completed the installation in about 3 hours and then explained every thing.
I find it difficult to down grade from 5
5 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, John. Thank you for taking the time to leave a positive review. We are delighted to hear that your installers were informative and hardworking. Kind regards, HIES.
Great to deal with .would recommend…
Great to deal with .would recommend them .first class job
9 ottobre 2025
Non scritta su invito
Risposta di HIES
Hi there, Sensei. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
The installation of our Aira Heat Pump…
The installation of our Aira Heat Pump was carried out efficiently. And we were kept fully informed throughout. The pump is now fully working. A few minor niggles about clearing up after the installation but nothing major.
22 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, we are delighted to hear that Aira Home UK Ltd carried out the installation efficiently and kept you fully informed. Thank you for taking the time to leave a review. Kind regards, HIES.
No problems at all
We were having a battery system installed. It was all so straightforward. The engineer arrived as expected. He was friendly and professional. He explained everything so we could understand. The whole installation with paperwork, etc, all completed inside two hours. And it all works beautifully. No problems at all.
6 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Bob. We are pleased to hear that your installation was straightforward and that the installer was professional. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Great communication and reassuring…
Great communication and reassuring efficiency knowing they have your back. Both in vetting the installers and guaranteeing the work.
6 marzo 2026
Non scritta su invito
Risposta di HIES
Hi there, Clive. Thank you for taking the time to leave a 5-star review. We are thrilled to hear that you feel reassured. Kind regards, HIES.
Quick response
Quick response, professional & informative people, kept me informed of any updates in progress.
6 marzo 2026
Non scritta su invito
Risposta di HIES
Good morning, Peter. Thank you for the positive review. We are delighted to hear that your installers have been professional and informative. Kind regards, HIES.
We found the whole process easy and…
We found the whole process easy and straightforward. They were punctual, polite and worked very well. We strongly recommend the team- sales person, installers and customer service.
27 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, thank you for taking the time to leave a 5-star review. We are pleased to hear that the whole process has been easy and straightforward. Kind regards, HIES.
The installation was very tidy and…
The installation was very tidy and professionally done. The two plumbers Colin &Steven were polite and very helpful could not ask for any better. 10 out of 10no
4 marzo 2026
Non scritta su invito
Risposta di HIES
Good morning, David. Thank you for taking the time to leave a positive review. We are thrilled to hear that your installers were polite and very helpful. Kind regards, HIES.
Win a prize or a bribe to leave feed back
Everything no problems at all and a chance of winner that prize of £250 by leaving a review offered by HEIS.
2 marzo 2026
Non scritta su invito
Risposta di HIES
Hi there, thank you for taking the time to leave a review - we really appreciate it. Kind regards, HIES.
Very professional installation
Very professional installation. Highly recommended.
31 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, we are pleased to hear that your installers were very professional. Thank you for your positive feedback. Kind regards, HIES.
Professional
From the beginning our point of call and sales was Bailey Boardman extremely polite and courteous and very knowledgeable through to the fitters that did our install. Again polite and courteous and clear explanation as to what they were doing. They were clean and tidy and left no mess. They explained how to use the app on my phone and put it into layman's terms on how the solar system works. First class work all around. I'm a very happy customer
23 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Stephen. Thank you for taking the time to leave a positive review. We are thrilled to hear that your installers were polite and courteous throughout your installation. Kind regards, HIES.
Ask Renewables
Ask Renewables were always willing to help throughout the administration process. Claim for grant aid was efficiently handled. The installation and remedial action were expertly executed and promptly delivered.
26 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Teresa. Thank you for taking the time to leave a review. We are pleased to hear that ASK Renewables Solutions Limited carried out the remediation expertly and helped handle the administration process. Kind regards, HIES.
Was really simple
Was really simple, everything went to plan we didn’t need to do anything. And we have solar panels an new heating in our rental properties now. Really happy with everything from start to finish
28 febbraio 2026
Non scritta su invito
Risposta di HIES
Hi there, Billy. We are delighted to hear that you are really happy with everything from start to finish. Thank you for leaving a positive review. Kind regards, HIES.
Risposta di HIES
Good morning, Mark. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Excellent professional service
Excellent professional service. Knowledgeable staff. Super efficient.
19 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, we are delighted to hear that your installers provided an excellent service and were super-efficient. Thank you for the positive review. Kind regards, HIES.
Risposta di HIES
Hi there, thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
A Heat Pump is So much better than I expected
I was kept completely informed at all times. The actual installation was carried really professionally and the installers were really respectful. I love my new heat pump, its so much better than my old gas boiler.
19 gennaio 2026
Non scritta su invito
Risposta di HIES
Hi there, Anthony. We are pleased to hear that your installers were professional and respectful throughout your installation. Thank you for the positive feedback. Kind regards, HIES.
Our stress free solarneighbour recommended octopus…
Our neighbour recommended octopus energy for solar panels.going by her experience it swayed us to go this company.our installation was no fuss and stress free .money well spent for future proofing
21 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Stephen. We are pleased to hear that your experience with Octopus has been stress-free. Thank you for the positive feedback. Kind regards, HIES.
This scheme ensured we had a good installation experience.
This scheme ensured we had a good installer for our heat pump/battery/solar. There is a lot of negative news about this method of heating and our experience using a company on the HIES scheme was excellent.
Our 1965 built house is now much warmer and the bills are lower. Oh! and the gas meter has been removed.
21 gennaio 2026
Non scritta su invito
Risposta di HIES
Good morning, Ian. We are delighted to hear that you received excellent service from your installer. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.