Purchased Hickman Design ‘MICHI HAMONO’ WOODY LINO/WOOD CUTING TOOLS (5)SET. Arrived by Post within Week of Ordering. High Quality Tools in Wooden Lidded Box. The Blades are Sharp and Spotless also c... Leggi di più
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I bought Hickman registration pins and tabs after finding Ternes Burton metal pins discontinued and alternatives not so good. These are brilliant, They look very good quality and the supplied tabs and... Leggi di più
Hickman metal Registration Pins, excellent robust registration pins, delivered swiftly. They work really well and hickmandesign.co.uk also show a step by step process on their website on how to use th... Leggi di più
Excellent professional company with top quality goods and a fast service couldn’t recommend them highly enough They do proper discounts rather than a points system the Japanese wood carving tools... Leggi di più
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Informazioni su Hickman Design - Printmaking & Art Supplies
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Get Quality Art Equipment from Hickman Design
Are you an aspiring artist, designer, or illustrator looking for quality art supplies? Look no further! Hickman Design is your one-stop-shop for all the art equipment you need to get started. From printmaking kits to other art supplies and materials, we have everything you need to take your craft to the next level. Plus, all orders over £45 get free UK wide shipping! Let’s explore what sets us apart from the competition.What We Offer
At Hickman Design, we carry a variety of art equipment from top brands like Essdee and Artful. Whether you are starting out with printmaking kits or looking for more advanced supplies, we have it all. Our selection of materials includes linoleum blocks, rubber brayers, ink pads, carving tools, and more! We even carry a selection of frames so that you can display your finished artwork with pride.Why Shop With Us?
When it comes to shopping for art supplies online, there are plenty of options available. So why shop with us? The answer is simple – we offer quality products at fantastic prices along with superior customer service. We understand that artists are always on a budget which is why our prices are competitive while still offering excellent value for money. Plus, our team is always happy to answer any questions you may have before making a purchase!How It Works
Shopping with us is easy!- Simply browse our selection of products and add what you want to your cart.
- Once you have finished shopping, complete the checkout process by entering your billing information and selecting your payment method (credit/debit card or PayPal).
- All orders over £45 receive free UK wide shipping!
- Once your order has been processed and shipped out, you will receive an email confirmation with tracking information so that you can keep tabs on when it will arrive at its destination.
UK's Trusted Art Supplier
When it comes to finding quality art equipment at affordable prices from top brands like Essdee and Artful, look no further than Hickman Design! Our selection of materials includes everything from printmaking kits to frames and sketchbooks – all backed by superior customer service and free UK wide shipping on orders over £45. So what are you waiting for? Head over to our shop today and start shopping for the perfect pieces for your next project!Informazioni di contatto
Studio 2, Ardleigh Studios The Old Maltings Station Road, CO7 7RT, Ardleigh, Regno Unito
- luke@hickmandesign.co.uk
- hickmandesign.co.uk
4,9
Eccellente
242 recensioni
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Risposta di Hickman Design - Printmaking & Art Supplies
Great to hear you’re happy with your order! We really appreciate your support and look forward to seeing you again soon. Happy printing!
A good honest retailer
I'd initially been disappointed with what seemed like hidden charges but the retailer reached out immediately to ask for more information and within just a couple of days they discovered and resolved an issue with postage calculations on their checkout. Very impressed with their customer service.
Everything arrived quickly and well packaged. I'll definitely shop here again.
19 gennaio 2025
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your order and for sharing your feedback. We’re sorry to hear about the issues you experienced. You should have been eligible for free delivery as long as the purchase was over £40 not including the discounts, so we encourage you to contact us regarding such matters before placing the order in the future to ensure everything is resolved promptly.
As for the coupon, it depends on which one was used. If it was the 5% off code, that is sitewide and should apply to all products. We’ll investigate this further to ensure everything is functioning correctly.
Our team reached out to you at luke@hickmandesign.co.uk so we can look into this for you and make things right, please can you email back so we can get this sorted for you :)
We truly appreciate your custom and look forward to assisting you.
Kind regards
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your kind words! We’re so glad to hear that you found our service friendly and efficient, and that your products arrived promptly.
Also, we're pleased we could assist you with getting logged in - thank you for giving us a call! If there’s anything else we can help with, don’t hesitate to reach out.
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you so much for your lovely feedback! We’re delighted to hear you were pleased with the customer service you received. If there’s anything else we can do for you, please don’t hesitate to get in touch.
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback! We're pleased to hear everything went smoothly with your purchase and fitting. If we can assist you in the future, don’t hesitate to reach out!
Really helpful in general
Really helpful in general, offered great advice and helped to ensure our order could get to us within a certain timeframe.
30 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your kind words! We’re always happy to help and glad we could get your order to you on time. If you ever need more advice or assistance, don’t hesitate to reach out!
Very quick response
Very quick response, items arrived quickly, well packaged. Thank you!
7 dicembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your lovely feedback! We're glad to hear your order arrived quickly and safely. If you ever need anything else, we're happy to help!
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your continued support! We're delighted to hear you're happy with our service and speedy delivery. Looking forward to helping you again in the future!
Fast and appropriate.
6 dicembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback! Glad to hear everything met your expectations. Let us know if we can help with anything else!
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your kind words! We're glad you were happy with both the service and delivery. If you ever need anything else, we're here to help!
Risposta di Hickman Design - Printmaking & Art Supplies
That’s great to hear! We hope you enjoy using them. If you have any questions or need any tips, feel free to reach out!
Bought registration strips and tabs
Bought registration strips and tabs, came on time, good website
21 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback! Glad to hear your order arrived on time and that you found our website helpful. Hope the registration strips and tabs work well for you!
Great value with good communication
25 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback! We're glad you found our products great value and appreciated the communication. Let us know if we can help with anything else!
Very quick service and delivery
21 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback! We're happy to hear you were pleased with the speedy service and delivery. Let us know if you need anything else!
Great customer service
Great customer service. Luke ordered the size of Lino I needed specially as it was out of stock and kept me updated with the order. Quick delivery once it was in stock
19 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your kind words! I’m really glad we could get the lino size you needed and keep you updated along the way. Appreciate your patience, and I’m happy to hear it arrived quickly once in stock. Let me know if you ever need anything else!
I appreciated the promptness of service…
I appreciated the promptness of service and delivery, but must admit if my first choice of company (which I've used in the past) had had stock in would have gone there as Hickman was much more expensive.
18 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your review. We’re pleased to hear you appreciated the prompt service and delivery.
Regarding the pricing, we’d like to clarify that the cost of this item is dictated by the supplier, who has recently adjusted their pricing structure due to plans of discontinuing the supply of metal Ternes Burton pins. As a small company, we don’t have the capacity to buy these items in large batches, so occasional price fluctuations do occur when our suppliers change prices. Over time, you may notice your usual supplier’s prices changing as well due to this shift in supply.
We’d like to highlight that we received no prior communication from you regarding any concerns about the pricing before you completed your purchase. The item was clearly listed at its advertised price, and by proceeding with the purchase, we trust it reflected your understanding of the value we aim to provide. As an independent business, we work hard to keep our prices competitive, but we are unable to match the bulk purchasing power of larger companies.
While we always welcome fair and constructive feedback, we feel this review does not fully reflect the quality of service we strive to deliver. If the pricing did not meet your expectations, we respect that you had the option to explore alternative suppliers. We hope this context provides clarity and reassures you of our commitment to transparency and quality in every transaction and we thank you for supporting a small business. Should you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
The Hickman Design Team
Excellent service all round
Great communication from Luke. I even asked a dumb question and Luke still answered with politeness and professionalism.
Good prices and excellent packaging and delivery.
17 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you so much for your kind review and for ordering another roll of lino from us! We're thrilled to hear you were happy with the communication, packaging, delivery, and pricing. No question is ever a "dumb" question! We truly appreciate your support and look forward to assisting you again in the future!
Delivery was good.
Parcel came quite quickly but I didn't have a confirmation email after ordering or a tracking number for 4 days even though I paid extra for 48 hour royal mail delivery. So I was worried in case it was a scam website. It is for a Christmas present so haven't opened it but it's much smaller than I thought it would be for £100.
7 novembre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your feedback, and I’m truly sorry for any frustration caused by the delay and missing tracking information. We strive to ensure every customer receives a smooth and reassuring experience from start to finish. In this case, I can see why the absence of a confirmation email and tracking number would be concerning. These are normally sent for all orders, so I recommend checking your spam or junk folder, as sometimes emails can end up there unexpectedly.
As we're approaching Christmas, Royal Mail is experiencing higher demand, which unfortunately can result in delays beyond our control. I completely understand how this might have led to concerns, but rest assured, we’re a legitimate business and very much dedicated to customer satisfaction. If you had reached out via email, we would have responded promptly to reassure you and address any issues. I take pride in going the extra mile for our customers when I’m aware of any concerns, and I think this commitment is reflected in many of our other reviews.
Regarding the price and size of the kit, I understand it may not have been what you initially expected. You ordered a premium Japanese woodblock printing kit, which features higher quality tools and materials that differentiate it from our standard kits. These differences are highlighted on the product page, but I appreciate that this information may not have been immediately clear. If you had contacted us, we’d have been more than happy to explain the unique features of this premium kit and why it is priced as it is.
To address the delivery issue, I’d like to offer you a refund for the extra 48-hour delivery fee as a gesture of goodwill. Please reach out to us directly on luke@hickmandesign.co.uk and we’ll be happy to arrange that for you.
For any future customers reading this, I want to stress that we’re always open to resolving issues and answering questions before, during, and after an order. We encourage direct contact, as it allows us to promptly address any concerns and ensure that every customer is satisfied with our service. I genuinely believe this review does not fully reflect the standard of service we aim to offer, and I’m committed to making sure our customers feel supported throughout their experience with us.
Excellent customer service, quick delivery
I made a mistake when I ordered, but they very quickly corrected the order, sorted the correct payment and delivered extremely fast. Excellent company
21 ottobre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Thank you for your kind words! We're glad we could quickly sort everything out for you. We appreciate your business!
Outstanding customer service!
I found the Hickman Design website when looking for specific stationery that was out of stock in other (large) online art shops. Luke informed me almost immediately that they also didn’t have it in stock but that he would do his best to source it from his suppliers. He managed to do this within a couple of days and, keeping me informed throughout, my order was quickly despatched. Just fantastic customer service from beginning to end and I wouldn’t hesitate to shop with them again. Highly recommended!
11 ottobre 2024
Risposta di Hickman Design - Printmaking & Art Supplies
Hey there! We're absolutely thrilled we could help you find the stationery you were searching for. We do try to go the extra mile, and we're so glad his efforts made a difference for you. Thanks a ton for your fantastic review—we can't wait to assist you again soon! Hope the cards come out nicely too.
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