Chris Bellott turned up early and went strsight to work ,rectified the isdue ans explaned why he carried iut his actions. Thanjs to him my speed on wifi gas increased and he gave ne advice about my t... Leggi di più
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Mr. Chris Bellott was very helpful, patient, understanding, he helped me to speed up my wifi and sort the delay on my chrome cast as it was glitching delaying, etc. He didn’t leave until making sur... Leggi di più
L'azienda ha risposto
The installation was flawless and a special thanks to the ground works team from F&W networks for laying the fibre ducting to my property. The following day Stefan arrived and installed the physical c... Leggi di più
Just recently switched broadband provider, and initially had some connectivity issues for mobile devices. The Ethernet connection and WiFi connection for laptop devices was very fast. Thanks to the te... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
With HeyBroadband, you're always guaranteed high-quality broadband because we only provide 100% fibre to your door! From 100mbps at £23 a month to 1000mbps at £43 a month, you can expect a speed that is unmatched by traditional broadband. Work, play and stream with unlimted data and devices.
Transform your home with Hey!Broadband 100% full fibre!
The best broadband, that's 100% full fibre, fast fair and affordable.
Bringing you the fastest, most affordable broadband available, you do not have to compromise on quality with our 100% future-ready full fibre! Plus you get an installation (worth £150) and router provided for free!
Informazioni di contatto
25 Wilton Road, SW1V 1LW, London, Regno Unito
- 0330 822 2878
- info@heyb.co.uk
- heybroadband.co.uk
4,1
Molto buono
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service and the…
Great customer service and the broadband set up was very efficient. Very competitive rates.
30 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Mrs S,
Thank you for your lovely feedback! We’re pleased to hear you had a great experience with our customer service and that your broadband was set up efficiently.
We’re also glad you’re happy with our competitive rates. We hope we can make your next experience 5-star! 😊
Best wishes,
Khushi
H!B
Nice job done by Chris bellot…
Nice job done by Chris bellot Professional service
30 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Madan,
Thank you for your lovely feedback! We’re so pleased to hear Chris provided a professional service and did a great job.
We’ll make sure Chris sees your kind words. 😊
Best wishes,
Khushi
H!B
Chris Bellott
Chris Bellott, the installation engineer, set up my internet, and I was very impressed by his politeness, professionalism, and attitude toward both the job and the customer. I recommend both Chris and Hey!
Broadband access
30 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Ruslan,
Thank you for your lovely feedback! We’re so pleased to hear Chris provided such a professional and friendly installation experience.
We’ll make sure Chris sees your kind words. 😊
Best wishes,
Khushi
H!B
Engineer Chris Bellott attended my…
Engineer Chris Bellott attended my internet connection today, very professionally and all working as supposed, thanks
30 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Rafal,
Thank you for your lovely feedback! We’re so pleased to hear Chris provided a professional service and got your connection working as it should.
We’ll make sure Chris sees your kind words. 😊
Best wishes,
Khush
H!B
Chris bellott
Chris bellott, installed my wifi at home very professionally and great speeds, recommended
29 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey there,
Thanks for taking the time to leave us a review, we are so pleased to hear you have had a 5 star experience with us getting installed. We will be sure to pass on your kind words to Chris!
Best wishes,
Khushi
H!B
I would like to say thank you for…
I would like to say thank you for installers today Pedro you are very professional working super clean
You and your friend top team 💪🏻
29 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Lukasz,
Thank you for your lovely feedback! We’re so pleased to hear Pedro and his colleague provided such a professional and tidy installation.
We’ll make sure Pedro sees your kind words. 💪🏻
Best wishes,
Khushi
H!B
Chris bellott has attended my WiFi…
Chris bellott has attended my WiFi connection today and left all working. Thanks
29 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey there,
Thanks for taking the time to leave us a review, we are so pleased to hear you have had a 5 star experience with us getting installed. We will be sure to pass on your kind words to Chris!
Best wishes,
Khushi
H!B
Perfect!
Great installation by Pedro Brito - super helpful, installing in quite a tricky location. Awesome job, thanks!
25 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Martin,
Thank you for your lovely feedback! We’re so pleased to hear Pedro was helpful and did a great job, especially with a tricky installation location.
We’ll make sure Pedro sees your kind words. 😊
Best wishes,
Khushi
H!B
Friendly behaviour
The service was really good and the installation was so quick the installer was soo nice nice and friendly great job
28 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Nimra,
Thank you for your lovely feedback! We’re so pleased to hear your installation was quick and that you had such a positive experience with our installer.
We’ll make sure the team sees your kind words. 😊
Best wishes,
Khushi
H!B
Terrible company avoid at all costs
Terrible company avoid at all costs. I was with them for a 2 year contract. When my contract ended I went with a different company. They asked me to return all the equipment, never sent anything to send it back in or prepaid. I had to package it and pay myself £10. During this time my dad passed so a very stressful time. I am now being bombarded with prerecorded voicemails saying to contact them as I owe £100! I called them but had trouble understanding the accent of the person, so I’ve emailed numerous times to say only contact by email and send me details of what the £100 is for, no one has replied even though I’ve sent to different email addresses for them. They are threatening debt collection!! Disgusting behaviour!
3 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hi Sandra,
Thank you for sharing your feedback. We’re sorry to hear about your experience, particularly during what was already a difficult time.
As we haven’t received any further information from you, we’re unable to investigate the specific circumstances raised in your review. If you’d like us to look into this further, please contact info@heyb.co.uk, quoting this review and your account number or full service address.
All the best,
Khushi
H!B
Yadwinder Singh
Yadwinder Singh
Good work done came on time excellent work proper explain work done job neat and clean
28 settembre 2026
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Risposta di Hey!Broadband
Hey! Kd,
done job neat and clean
Thank you for your lovely feedback! We’re so pleased to hear Yadwinder arrived on time, explained the work clearly and left everything neat and tidy.
We’ll make sure Yadwinder sees your kind words. 😊
Best wishes,
Khushi
H!B
@Lucia Luthuli from Hey
@Lucia Luthuli from Hey! Broadband was apt and patient in resolving the speed test issue. She was able to resolve the issue over phone taking the necessary action remotely and resolving to my satisfaction
19 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Vikram,
Thank you for your lovely feedback! We’re so pleased to hear Lucia was patient and able to resolve your speed test issue remotely, getting everything sorted to your satisfaction.
We’ll make sure Lucia sees your kind words. 😊
Best wishes,
Khushi
H!B
Risposta di Hey!Broadband
Hey there,
Thank you for the great feedback! We’re really pleased to hear you’re happy with your WiFi service.
Thanks for choosing Hey!Broadband! 😊
Best wishes,
Khushi
H!B
I had spoken to and gotten help from Daniel
I had spoken to and gotten help from Daniel and he was very helpful and made it very simple and did a very good job. Very good work great experience
26 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Ghanshyamsinh,
Thank you for your lovely feedback! We’re so pleased to hear Daniel was able to make everything simple and provide such a great experience.
We’ll make sure Daniel sees your kind words. 😊
All the best,
Khushi
H!B
Chris bellot done a good job
Chris bellott done a good job. His way of communication is amazing.
26 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Suman,
Thanks for taking the time to leave us a review, we are so pleased to hear you have had a 5 star experience with us getting installed. We will be sure to pass on your kind words to Chris!
Best wishes,
Khushi
H!B
Very professional, great engineer
Very professional, neat tidy work. Chris Bellott is a great engineer and very helpful
26 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Ram,
Thanks for taking the time to leave us a review, we are so pleased to hear you have had a 5 star experience with us getting installed. We will be sure to pass on your kind words to Chris!
Best wishes,
Khushi
H!B
Chris Bellott has done an excellent and…
Chris Bellott has done an excellent and amazing job with my internet at home and is really well mannered
26 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Harriet,
Thanks for taking the time to leave us a review, we are so pleased to hear you have had a 5 star experience with us getting installed. We will be sure to pass on your kind words to Chris!
Best wishes,
Khushi
H!B
Great engineer
Our engineer today was Pedro Brito. He kept us up to date on when he expected to arrive. And was helpful and made the effort to get us up and online, even climbing through a hedge to get to the telephone pole. Thank you!
25 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hey! Dom,
Thank you for your lovely feedback! We’re so pleased to hear Pedro kept you updated and went the extra mile to get you connected - hedge and all! 😄
We’ll make sure Pedro sees your kind words. Thanks for choosing Hey!Broadband!
All the best,
Khushi
H!B
Emma Cooksey was outstanding - All HB staff should take note
I've had nothing but issues with HB as a company for the whole of my recent contract and parts of my previous.
However it would be disingenuous if I did not leave a review, highlighting how great Emma Cooksey Billing manager is. After several hideous interactions which I cannot articulate the stress and frustration caused, Emma methodically, conscientiously, thoroughly picked apart and set right.
She was incredibly patient, even when I was sarcastic in my initial email thinking I was dealing with another idiot as I had the past, she genuinely cared about helping resolve the problems with the account and service.
Fair is fair in life and Emma has been the highlight of HB!
If HB reads these reviews properly, I highly recommend you base your customer service and problem solving training around Emma and the way she operates with her customers.
Thanks Emma, I hope you get some commendation from the company.
25 settembre 2026
Non scritta su invito
Risposta di Hey!Broadband
Hi George,
Thank you for taking the time to share such detailed feedback. While we’re sorry to hear about the difficulties you experienced, it’s fantastic to hear that Emma was able to turn things around and resolve the issues for you.
We’ll make sure Emma sees your kind words and recognition. We really appreciate you highlighting the care, patience and thoroughness she showed throughout.
All the best,
Khushi
H!B
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