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Scopri cosa dicono le persone

Valutata 5 stelle su 5

MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Izzie who dealt with all my enquiries was amazing and so helpful what an asset to the company. Alex

Dettagli dell'azienda

  1. Agenzia di certificazione
  2. anche in
  3. Associazione o organizzazione
  4. Organizzazione senza scopo di lucro
  5. Servizi di riscaldamento e boiler
  6. Servizio di spazzacamino

Scritti dall'azienda

HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

782 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(782)

78 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you julia for your patience and professionalism much appreciated

Julia from hetas has made it alot easier for me to register me and has helped me from start to finish, Many thanks from dave at strathbogie stoves and logs

28 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, David. It's great to hear that Julia was patient whilst assisting with the registration process. Please don't hesitate to get in touch again if we can help you out further. Julia and the team will be happy to help.

Valutata 5 stelle su 5

A big thank you to Billie and the team…

A big thank you to Billie and the team at HETAS registrations who have performed brilliantly from start to finish in getting my registration sorted without any problems . Five star rating from me for top drawer assistance and prompt service 👍.
Terry Kelly
Amethyst stoves and fires .

26 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Terence. We're so pleased to hear that Billie and our team provided you with brilliant and prompt service! Please do get in touch again if we can help you out any further, we'll be happy to help.

Valutata 5 stelle su 5

Transfer of account for new company details

Lyn Olsson was a great help when we needed to update our company information and arranged for new logins and emailed everything so the transfer was seemless, HETAS are always spot on with letting us know what updates are needed and helping on the phone with registrations etc, thank you

20 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Philip. It's great to hear that Lyn was great help while assisting with your enquiry. Please don't hesitate to get in touch again if we can support you any further, the team will be happy to help.

Valutata 5 stelle su 5

Quick and Efficient Assistance

Abbie dealt with my problem quickly and efficiently - she was really helpful and I'm very grateful.

18 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Kate. It's great to hear that Abbie dealt with your problem quickly and efficiently. Please don't hesitate to get in touch again if we can assist you further, the team will be happy to help.

Valutata 5 stelle su 5

Julia

Julia! ⭐️ super helpful, super proactive ⭐️

18 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS. We're pleased to hear that Julia was super helpful while assisting you. Please do get back in touch again if we can help you out any further.

Valutata 5 stelle su 5

Diligent

Billie has been non stop in her communications to help us get fully registered - great work !!

14 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Brian. We're pleased to hear that Billie has been great at communicating with you throughout the registration process! Please do get in touch again if we can assist you further, Billie and the team will be happy to help.

Valutata 5 stelle su 5

Were really helpful and made the…

Were really helpful and made the process a lot easier than I first thought.

12 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, William. We're pleased to hear that our team were really helpful while assisting you. Please do get back in touch if we can help you out any further.

Valutata 5 stelle su 5

Julia made the process easy to perform

Julia made the process easy to perform. And everything was done well and thorough.

11 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Colin. We're pleased to hear that Julia made the process easy for you. Please do get in touch again if we can assist you further, we'll be happy to help.

Valutata 5 stelle su 5

Huge thanks to Julia and the team for…

Huge thanks to Julia and the team for making the whole process simple and easy

Many thanks

Ian Puddick
Leakbusters Limited T/as London Boiler Company

11 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Ian. We're pleased to hear that Julia and the team made the registration process easy for you. Please do get in touch again if we can assist you any further, we'll be happy to help.

Valutata 5 stelle su 5

Compliments all round

I must compliment the HETAS staff for their efficiency, patience and prompt service during a recent dispute with an installer. They were clear about what they could or could not do, but firm with the company about meeting their obligations. It was resolved eventually after an inspector came and viewed the issue, writing a clear and honest account. Thank you to all HETAS staff.

10 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Neil. It's great to hear that our team were efficient, prompt and clear whilst supporting you with your issue. We've passed your feedback onto the team directly. Please don't hesitate to get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Really helpful

Breeze was amazing, so kind and helpful. A real credit to your organisation.

7 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Linda. We're pleased to hear that Breeze was helpful while assisting you. Please do get in touch again if we can help you out any further, the team will be happy to help.

Valutata 5 stelle su 5

Hetas Application Team

Had a number of calls with Julia who was most helpful and polite making the whole process extremely easy.

4 marzo 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Mark. We're so pleased to hear that Julia was helpful and polite whilst assisting you. Please do get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Very helpful staff and useful website…

Very helpful staff and useful website and service, much appreciated.

4 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Simon. We're pleased to hear that our team were very helpful to you. Please do get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Excellent service

4 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Thomas. We're pleased to hear you received excellent service from our team. Please do get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Abbie

I spoke with Abbie today who explained things to me and helped me sort out some mislayed records. Polite, professional and a pleasure to talk to.

3 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Andrew. We're pleased to hear that Abbie was polite and professional whilst assisting you. Please do get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Amazing support when changing my…

Amazing support when changing my company name . Swift service and great advice . Always recommend hetas

1 marzo 2025
Non scritta su invito
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Risposta di HETAS

Thank you for reviewing HETAS, Neil. We're pleased to hear that our team provided you with swift service. Please do get in touch again if we can help you out any further.

Valutata 5 stelle su 5

Have spoken to Mrs L at Hetas meny…

Have spoken to Mrs L at Hetas meny times over year brilliant help me sort out issues and been very patient assist to the company.

21 febbraio 2025
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Risposta di HETAS

Thank you for reviewing HETAS, Shaun. We're pleased to hear that our team has been brilliant and patient while assisting you with your enquiries. Please don't hesitate to get in touch again if we can help you out further.

Valutata 5 stelle su 5

Brilliant

Brilliant, really accommodating and friendly

13 febbraio 2025
Non scritta su invito
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Risposta di HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that our team were accommodating and friendly. Please do get in touch again if we can help you out any further!

Valutata 5 stelle su 5

All the HETAS team provide us with…

All the HETAS team provide us with invaluable support and advice which as a small business we appreciate. Abbie particularly has been a great help in responding to queries promptly.

12 febbraio 2025
Non scritta su invito
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Risposta di HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that Abbie and our team have provided you with invaluable advice and have responded to your enquiries promptly. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.

Valutata 5 stelle su 5

I cannot thank Breeze enough

I cannot thank Breeze enough for her incredible help in sorting an urgent issue with a compliance certificate I needed to sell my house. From the moment I reached out, she was professional, knowledgeable, and genuinely committed to help me
If you need someone who truly knows their stuff and delivers exceptional service, Breeze is the person to trust. Highly recommend! Thank you Breeze 👍

12 febbraio 2025
Non scritta su invito
Logo di HETAS

Risposta di HETAS

Thank you for reviewing HETAS, Mat. We're pleased to hear that Breeze helped resolve an urgent issue for you and delivered exceptional service. Please don't hesitate to get in touch again if you need any further assistance, Breeze and the team will be happy to help!

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