Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Leggi di più
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Leggi di più
Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Informazioni di contatto
1200 Greenbriar Dr, 60101, Addison, IL, Stati Uniti
- 800-438-8898
- customerservice@partstown.com
- heritageparts.com
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thanks for the part and the method of…
thanks for the part and the method of packaging
Excellent as always!!!
exact match of the switch that needed…
exact match of the switch that needed replaced. easy to install, and works perfectly.
I am very happy with the parts
I am very happy with the parts. My only complaint is about excessive mailing costs. About $18 for ground shipping for 4 knobs that weigh nothing.
I believe it is unfair to the customer.
Came quickly and everything was there
Came quickly and everything was there. Plus I didn’t expect the knob. Usually it’s purchased separately. Very happy
Your service was perfect and ahead of…
Your service was perfect and ahead of time. Thank you
The part put my freezer back in…
The part put my freezer back in operation. Thanks for your support.
The supply was very prompt and exactly…
The supply was very prompt and exactly as ordered.
GREAT CUSTOMER SERVICE!!
Best Customer Service
Best Customer Service; status emails with tracking number and verification order received.
Great service
Their customer service is great
Their customer service is great! Always able to get the parts we need.
Easy order
Easy order, fast delivery, exact fit... what more could I ask ?
Thank You,
Fred - Maintenance Manager.
Service and communication was timely.
Fast service
Fast service. Always have the parts I need.
Postage is a little high especially when ordering small parts. Would recommend to a friend.
Great Experience
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon.
The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons.
Thank you Heritage. Your customer Service was excellent.
My replacement glass arrived in 1 piece…
My replacement glass arrived in 1 piece thanks to Heritage and UPS. Well done
Awesome all around
I wan inform that parts were in stock…
I wan inform that parts were in stock and be ship that day. I received it two weeks later.
This is not the first time.
I understand when something has to be order and will take time.

Risposta di Heritage Parts is now Parts Town
Charged 2 motors to my personal credit…
Charged 2 motors to my personal credit card, as did not have an account set up yet. Only received 1 motor. I called and Kara re-ordered the 2nd motor. Received 2nd motor 2 days later.
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