Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Leggi di più
SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Leggi di più
L'azienda ha risposto
I was tired of my same old boring meals. This way I can experiment a bit and eat good, tasty food. I'm enjoying this new experience. Delivery is excellent, and the driver is friendly and efficient.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Informazioni di contatto
Irlanda
- hellofresh.ie
3,8
Molto buono
3130 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I cancelled my account over a month ago…
I cancelled my account over a month ago because my wife is seriously ill. Hello fresh reactivated the account without my permission. Despite contacting them again and them promising me again that the account was cancelled a delivery arrived this morning and they took the money from my bank account. This is despicable behaviour targeting and harassing vulnerable elderly people especially when one of them had been seriously ill for a couple of months now.
9 aprile 2026
Non scritta su invito
Risposta di Hellofresh Ireland
Hi Customer,
I am deeply sorry for the distress this has caused, especially given your wife’s illness. What you described is certainly not the experience we want for our customers, and we sincerely apologize for the frustration regarding your account status.
We want to ensure this is addressed and resolved correctly. To look into this further, please reach out to our Customer Support team at +35312238958 or feel free to re-initiate the chat through our website.
Our thoughts are with you and your family during this difficult time.
Kind regards,
Ann
Very poor quality of vegetables
Very poor quality of vegetables. I tried twice, and everytime was the same. And delivery is always late. First time they brought 10.30p.m, last delivery i got the message that should be at 1p.m, delivery was done 3.30p.m.
Receipts are easy to cook.
9 aprile 2026
Non scritta su invito
Risposta di Hellofresh Ireland
Hi Vilija,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
They took payment from my back twice…
They took payment from my bank twice without me completing an order and giving permission. Even having unsubscribed still have payments taken out unauthorised.
7 aprile 2026
Non scritta su invito
Risposta di Hellofresh Ireland
Hi Pamela
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Harassed by Phone Calls
Initially the service seemed really good, however they have called me at least twice a week for the last 2 months since I closed my account. This was in spite of the fact that, on the first such call, I told them not to call me again. I would not recommend them unless you want to be harassed!
8 aprile 2026
Non scritta su invito
Risposta di Hellofresh Ireland
Hi Adam,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Hellofresh Ireland is one the best…
Hellofresh Ireland is one the best thing ever happened, there food and recipes on point make cooking easier and efficient, safe time and money , it worthy
29 marzo 2026
Risposta di Hellofresh Ireland
Hi there
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
The free treat I ordered with 1st box…
The free treat I ordered with 1st box the overnight oats were picked as I thought they would be handy to give to my 2 year old. Despite being in date they were extremely gone off. I’m just thankful I tasted it before giving it to him. 2nd box arrived without me ordering. Most of its contents will not be eaten. Do not like most of the meal choices. Sceptical about the freshness of the food given how gone off the overnight oats are.
29 marzo 2026
Risposta di Hellofresh Ireland
Hi there
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
😋😋😋 6*
Wasn't sure ordering,pushed the button , it is excellent , all fresh produce with no waste Brilliant
26 marzo 2026
Risposta di Hellofresh Ireland
Hi Majella
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Risposta di Hellofresh Ireland
Hi Ala
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
My first few boxes were great…
My first few boxes were great but recently I've had ingredients missing, veg that was off and definitely not enough sweet potato cubes for two people. I've had a missing dessert which was disappointing.
2 aprile 2026
Risposta di Hellofresh Ireland
Hi Louise
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Risposta di Hellofresh Ireland
Hi Amanda,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Loved learning about cooking at home
Have loved learning about cooking in my own home. Id genuinely be happy if i was served some of the meals in a restaurant.
18 dicembre 2025
Risposta di Hellofresh Ireland
Hi David,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Fiod not fresh. Meat has very poor expiry dates
Food is constantly sent with very close expiry dates. I often have to batch cook meals in order to use the chicken or turkey within the use by date. Also veg goes off pretty quick so I suspect it’s not overly fresh either.
Could do with providing things like low fat crème fraiche and for the Thai or Eastern foods, the sauces like sweet Asian sauce or ketjap manis is full of sugar. I’m getting bored of the meals now. The taste enhancers used to flavour a dish are not high quality. After my next order, I will most likely cancel completely.
2 aprile 2026
Risposta di Hellofresh Ireland
Hi Louise,
We sincerely appreciate your detailed feedback regarding our ingredient shelf-life and nutritional options. We're sorry to hear that the expiry dates and vegetable freshness haven't met your expectations, and that the flavor profiles are no longer hitting the mark for you. We take these comments seriously as they help us refine our recipes and quality checks.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Nice to have a bit of variety
12 marzo 2026
Risposta di Hellofresh Ireland
Hi Siobhan
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann 💚
The Hellofresh Team
I’ve been cooking with HelloFresh for…
I’ve been cooking with HelloFresh for months now. Love how convenient it is and it reduces food waste - not a fan of the individually-wrapped ingredients in plastics.
19 agosto 2025
Risposta di Hellofresh Ireland
Hi Giulia,
It’s wonderful to hear that you’ve been enjoying the convenience of HelloFresh for the past few months and that we’re helping you reduce food waste! We also truly appreciate your honest feedback regarding our plastic packaging. We are actively working on more sustainable packaging solutions to balance food safety with environmental responsibility.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
So worth it
As someone who can cook but just hates it this has been a game changer! Meal planning and waste had been big problems for me. Not knowing any recipes off the dome, not being able to intuitively combine ingredients, buying something too big for just one person and having it go bad within days. Made me just eat pasta and ready made sauce and call it a day.
But now, I’ve got choices of recipes with only the amounts I need so nothing goes to waste. The portion sizes are perfect (plus I get a 2 for 1 since I’m the only one eating them😝). Got step by step instructions on what I’m making and it’s usually relatively simple. And the foods just really good honestly. Even the prices are amazing considering today’s economy. I’m definitely saving more with this subscription I think.
Also get so many free desserts which is a win to me.
27 gennaio 2026
Risposta di Hellofresh Ireland
Hi Jess
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Finished our first box and awaiting for…
Finished our first box and awaiting for our next, meals are tasty and easy steps to Follow, the app is very confusing to navigate but I'll keep working on it to understand it better
1 aprile 2026
Non scritta su invito
Risposta di Hellofresh Ireland
Hi Megan
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Missing items and unable to make meals…
Missing items and unable to make meals selected. Although they refunded straight away after reporting.
26 marzo 2026
Risposta di Hellofresh Ireland
Hi Sarah
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Excellent customer service
26 marzo 2026
Risposta di Hellofresh Ireland
Hi Patricia
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Money deducted from my account without autjorisation
The site is very very confusing. I ordered what I thought was a one time delivery and now Hellofresh is deducting money from my account and sending me food I don’t want
20 marzo 2026
Risposta di Hellofresh Ireland
Hi Deirdre
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
i loved the dinners they were so tasty…
i loved the dinners they were so tasty and would recommend them to everyone im looking forward to getting my box next week
28 marzo 2026
Risposta di Hellofresh Ireland
Hi Janice
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
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