Excellent and friendly service. Have used Heatfactors many times and never had a complaint. Had a recent boiler service from Darren and couldn’t recommend enough.
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I really wish I'd started using Heatfactors years ago. Always prompt, professional and very tidy. You're informed of what the problem is and your options for repairing it.
Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Leggi di più
L'azienda ha risposto
Called up on Tuesday about a concern that our bath was leaking (turned out it wasn’t, but we had a major problem in 2024 so taking a better safe than sorry approach!) and Darren came to check everythi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Ditta specializzata in riscaldamento
- anche in
- Agente di commercio
- Azienda di fornitura del gas
- Idraulico
- Ingegnere del gas
- Servizio di installazione gas
Scritti dall'azienda
Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
Informazioni di contatto
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , Regno Unito
- 0131 677 0557
- Info@heatfactors.com
- heatfactors.com
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Fantastic service
Fantastic service! They sorted us out with a really big problem! We only ever use Heatfactors, and would definitely recommend them to anyone, for both heating and plumbing.
Special call out to Steve for prompt scheduling, and of course to Darren for doing a first class job. Thanks guys!

Risposta di Heatfactors ltd
Great job, well done
Darren & Craig arrived promptly to replace our ageing boiler. They were very pleasant, tidy and knowledgeable and finished the job quicker than expected.
They had the new boiler up and running showed us the new controls and the area cleaned and tidied as if nothing had happened - highly recommended for an excellent job

Risposta di Heatfactors ltd
Darren was prompt and efficient
Darren was prompt and efficient, explained everything, described what the issues were and what he addressed, and also provided guidance on what might need updating to the system should I choose to do anything more.

Risposta di Heatfactors ltd
Annual boiler service carried out…
Annual boiler service carried out efficiently, as ever. Darren was true to the good practice of Heatfactors, a reliable company I have used since 2015 - for boiler troubleshooting, maintenance, servicing and replacement. I would recommend them.

Risposta di Heatfactors ltd
Prompt response with efficient service
Very prompt response to a special call-out request. The fault was quickly identified by Darren on arrival and rectified with a new part fitted in a tidy manner. Very pleased with the Heatfactors service today.

Risposta di Heatfactors ltd
Boiler fixed!
So relieved to have a working boiler again - thank you Darren (and team!) for getting us back up and running so professionally. Much appreciated.

Risposta di Heatfactors ltd
Prompt response as always
As always prompt response and a small problem solved very quickly. Can thoroughly recommend.

Risposta di Heatfactors ltd
Heat factors is a great company to work…
Heat factors is a great company to work with, very professional and helpful. Darren who came on site was on time, explained what was required and did an excellent job. I’d recommend Heat factors to anyone needing plumbers.

Risposta di Heatfactors ltd
They did a great job getting in touch…
They did a great job getting in touch with me quickly and after hours when I submitted a request online. They called me again the the morning and had someone at my house by 11:30am. It was a great experience. Thanks you!

Risposta di Heatfactors ltd
Reliable boiler/heating engineers
I have always found Heatfactors to be reliable, effective and courteous. They installed a new boiler (quite an unusual install) c 10 years ago and have serviced it since then, all done to a high standard.

Risposta di Heatfactors ltd
Good installation and annual service
Heatfactors fitted our boiler 10 years ago and made an excellent job of it. Every annual service since has been efficient, on time and carried out thoroughly.

Risposta di Heatfactors ltd
Heatfactors Ltd undertook two jobs for…
Heatfactors Ltd undertook two jobs for me - a service on the central heating boiler & fitting a single lever kitchen tap. The engineer spotted Carbon Monoxide leakage from the boiler's heat exchanger - a most fortunate find! Vailant's engineer was called & the new parts fitted. The new tap works a treat. Darren (engineer) came again and certified the boiler as 5* and was thorough and courteous in all his work. I can recommend!

Risposta di Heatfactors ltd
Great service from Heatfactors
First class service today from Darren at Heatfactors. I have been using this company for the past 4 years. Highly recommend.

Risposta di Heatfactors ltd
Excellent service as ever
Excellent service as ever. Phoned to say they would be early. Job done efficiently with minimum fuss. Always reliable.

Risposta di Heatfactors ltd
Heatfactors fitted a new boiler in a…
Heatfactors fitted a new boiler in a flat we own. Steven organised it all including getting access through our letting agent. He kept us informed and it all ran very smoothly and ahead of time.

Risposta di Heatfactors ltd
Thanks Darren for checking out the…
Thanks Darren for checking out the boiler yesterday and for noticing and fixing the leak in an unrelated stp-cock! I've had great service over the years from Heat Factors.

Risposta di Heatfactors ltd
Once again heatfactor give me a five…
Once again heatfactor give me a five star service
thank again to Darren and Scott. I have to problem
in recommend Heatfactor to anyone

Risposta di Heatfactors ltd
Heatfactors Very Efficient
Heatfactors were very efficient in iinstalling a new gas boiler and associated pump for us.They provided additional engineers so that the job could be completed in a single day to minimise disruption.

Risposta di Heatfactors ltd
Excellent communication and quality of…
Excellent communication and quality of service in planning and execution.
When there was an unexpected change of plan I was kept informed.
Not for the first time have I felt in good hands with this company.

Risposta di Heatfactors ltd
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