Healthengine Recensioni 

183
TrustScore 3.5 su 5

3,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Useless! Booked an appointment, and was sent the Dr's name (was to be a new patient) and was sent the time and the physical address; 275 Grey St South Brisbane. Why? They are online services only?... Leggi di più

Valutata 3 stelle su 5

I have never had an issue with booking via Healthengine until today. I booked an appointment at the doctors I’ve visited several times. The receptionist asked me if I was new. I said no, she asked me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dr Kristine Gail is good and friendly. I recommend her. My experience with Healthengine is awesome. I don't have to wait in queue in clinic spreading cold. I can do it all virtually. Perfect consul... Leggi di più

Valutata 5 stelle su 5

Great app saving time and allowing users the space to calculate and coordinate days and times without the back and forth over the phone. Especially helpful when feeling unwell and have little patience... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

Get better connected to healthcare. At Healthengine, you can find the right care, connect with healthcare providers and manage your healthcare, all in one place. We’re here to help you get a better experience across each step of your healthcare journey, making healthcare more affordable, convenient and certain.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

183 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(183)

39 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Overpriced advertising

Advertises as "free" listing for practices but actual costs are ridiculous.
Pricing (Per Location):
One time setup fee of $149
12 months fixed term
$29/month solo practitioner + $49 new patient fee

27 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I would give a 0 if I could

I would give a 0 if I could. I booked an appointment through here and subsequent prescription was routed through this absolute garbage app.

As a result it default to opening my prescription and then lost it on the app. It took a member of staff at the chemist to show how to open the link in safari as the only work around.

I’ll happily be looking into ways to take this further as it could be a genuine health threat for people needing repeat prescriptions. -100.

Stay away from this app.

25 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Doc was in hurry

Doc was in hurry. Just tell them the medicine name and they will provide prescription but if you ask them if this med is ok? No prescription will be provided and phone was cut even before I was asking for a simple cold and flu prescription to take claim from my insurance.

29 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Quick to charge but no service!

Booked an appointment this morning and did not receive a call. I was travelling and sat in one place for an hour waiting for the promised call that never came. When I tried to contact Healthengine I couldn’t speak to anyone and the chat function just gave generic information that was no help. I tried emailing Healthengine on the patient email with no luck. They were quick to charge me but did not provide the service promised. Save your money and don’t bother with this organisation!

14 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Account recovery doesn't work

There account recovery procedure doesn't work so I can't login. Also I applied and paid for medical certificates I never received. There has been no response for the support ticket I submitted on that one so it looks like I have lost my money.

24 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

The website is terrible

The website is terrible. It isn’t easy to enter your birthdate. I left the site for a few seconds to get my Medicare details, but when I returned I had to start all over again.
I had also provided this information a few years ago, yet I have had to do it all over again.
Not intuitive.

3 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Paid but no website

In November 2023, I paid Healthsite, who I was told was an arm of Healthengine, nearly $2,500 to create my website. As of 17th March 2024, I still have no website, with not one phone call returned and since December, with no emails other than automated ones to say that every person I contacted no longer works there. Can someone help, please?

17 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Dr Kristine Gail is good and friendly

Dr Kristine Gail is good and friendly. I recommend her.

My experience with Healthengine is awesome. I don't have to wait in queue in clinic spreading cold. I can do it all virtually. Perfect consultation. I got my prescription all done virtually. Great and efficient services!

18 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

worthless

worthless - a booking app that doesn't make a booking. I made an appointment only to show up and be told there was a 'glitch' and the system had booked multiple people for the same appointment.

they only have one job and they are not even doing that!

19 maggio 2023
Non scritta su invito
Logo di Healthengine

Risposta di Healthengine

Hi SueSan, I'm sorry to read about your experience and I've flagged your note for the team. Getting some more info from you would be helpful and I hope you will contact my team members at patienthelp@healthengine.com.au They can look into this for you and help get you booked.

Valutata 1 stelle su 5

will not reserve your booking

Booked an appointment for a COVID vaccine only to find that Healthengine had booked 4 people for each slot. I was sent away and now I have to book again and start the whole thing over.

19 maggio 2023
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Risposta di Healthengine

Hi Anne. I'm sorry to hear about your experience and would ask that you please get in touch with my team members at patienthelp@healthengine.com.au so they can look into this issue for you.

Valutata 5 stelle su 5

I have been a patient of Shalom Medical…

I have been a patient of Shalom Medical Centre Mandurah GP Dr Pratheesh Anthonypillai for several months now. Firstly, Dr Anthonypillai is extremely knowledgeable and experienced which instills a great deal of confidence to the patient knowing that whatever the medical ailment, Dr Anthonypillai will make an informed and evidence based diagnosis and prescribe the corresponding treatment. Second, and equally important, Dr Anthonypillai is one of those rare doctors who can communicate medical information to the patient in a manner that is easy to understand but with always presenting the full clinical picture. Therefore, I recommend Dr Anthonypillai to anyone seeking a GP where you can feel confident that your medical needs will be taken care of to the highest of medical standards. Andrew

9 maggio 2023
Non scritta su invito
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Risposta di Healthengine

Thanks, Andrew, for sharing your experience and we passed on your feedback to the medical centre and your doc. Glad you found such great care.

Valutata 5 stelle su 5

Quick access to Bulk Billed appointments.

This app provides quick access to appointments at the BULK BILLING medical clinic near me.

I use this app, and attend this clinic, because I want to support BULK BILLING clinics.

14 marzo 2023
Non scritta su invito
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Risposta di Healthengine

Thanks, Doug, for sharing your experience with the Healthengine app!

Valutata 5 stelle su 5

Very convenient

Very convenient. Easy to access and follow. Just a really great app to have.
WONDERFUL!

14 marzo 2023
Non scritta su invito
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Risposta di Healthengine

Great to hear about your experience with the Healthengine app. Thanks, Carol.

Valutata 5 stelle su 5

I love using this

I love using this, it makes live so much easier.

13 marzo 2023
Non scritta su invito
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Risposta di Healthengine

Thanks, Frances, for sharing your take on the Healthengine app!

Valutata 4 stelle su 5

Great clinic

Nice easy staff and doctors and nurses

13 marzo 2023
Non scritta su invito
Logo di Healthengine

Risposta di Healthengine

Glad you were able to get connected with a great GP clinic through Healthengine, Kate!

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