Harvey Norman Ireland - Swords Recensioni 

1228
•
TrustScore 4.5 su 5

4,4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE

•

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Valutata 5 stelle su 5

Kieron on your sales team was probably the most knowledgeable floor staff I have ever encountered Politely steering me through my problem of backing up my iPhone to an external hard drive so saving... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So impressed with the member of staff Fiona ,who works at the photo centre in Harvey Norman.Fiona went above and beyond to help put together a beautiful birthday card for me as well as serving 5 oth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent experience with Emma in Swords today buying a vacuum cleaner. Very knowledgeable about all the options. Helped us make the best choice for us, not just the most expensive one.

L'azienda ha risposto

Valutata 5 stelle su 5

I had a fantastic experience with Harvey Norman Ireland. Delivery driver Stancely and his helper did a wonderful job bringing my new fridge safely into my home. They arrived on time, handled everythin... Leggi di più

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Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di casalinghi
  4. Negozio di computer e accessori
  5. Negozio di lavatrici e asciugatrici
  6. Negozio di mobili per camere da letto
  7. Negozio di telefoni cellulari

Informazioni su Harvey Norman Ireland - Swords

Scritti dall'azienda

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Scritti dall'azienda

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informazioni di contatto

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda

  • 01 8909900

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,4

Tutte le recensioni

(1228)

8397 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent service

9 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Dave,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Valutata 5 stelle su 5

Easy purchasing experience

Easy purchasing experience. Deliver time within project timeframe. Excellent delivery and set up. Packaging all taken away. Friendly and respectful delivery agents.

17 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Conor,

We're so pleased to hear that your purchasing experience was easy and that the delivery was within your project timeframe. It's wonderful to know our delivery agents were friendly and respectful, and that all packaging was taken away.

Kind Regards,
Victoria

Valutata 5 stelle su 5

On time very efficient delivery staff…

On time very efficient delivery staff and polite.

11 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi there,

We are so happy to hear our delivery staff was efficient, polite, and on time! We appreciate your kind words.

Kind Regards,
Victoria

Valutata 4 stelle su 5

Great after sales service when the…

Great after sales service when the product was not suitable

9 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Patrick,

We're so glad our after-sales support met your expectations when the product wasn't quite right. Thank you for your kind words.

Kind Regards,
Conor

Valutata 4 stelle su 5

Very good service, but disappointing price timing

Overall, my experience was very good. The staff were helpful, and the purchase process went smoothly.

When I bought a robot vacuum cleaner, I asked a sales assistant whether any discount was available. I had already researched the model and knew its specifications, but I was told that no discount was possible. When I returned to the store about a week later, the same robot vacuum was €100 cheaper.

That was disappointing and is the only reason I am giving four stars instead of five.

However, the salesperson who helped me was very kind and even carried the robot vacuum cleaner all the way to the boot of my car. I really appreciated his help, so thank you to him, whoever he was. Apart from the price issue, everything went very well.

2 maggio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Constantine,

We appreciate you sharing your recent experience with us. We are pleased to hear that our staff provided helpful service and that your purchase process was smooth. We understand your disappointment regarding the price change for the robot vacuum cleaner shortly after your purchase. We continually review our pricing to remain competitive, and we recognize how frustrating it can be when a product's price changes so soon after buying it. We are also delighted to know that one of our sales assistants went above and beyond to assist you with carrying your purchase to your car. We value your feedback and are committed to improving our customer experience.

Many thanks,
Katie.

Valutata 5 stelle su 5

Ordering my phone on your website was…

Ordering my phone on your website was easy and t phone was delvered when u said it would so thank you

10 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Sheila,

We're so pleased to hear that ordering your phone on our website was easy and that it was delivered exactly when expected! Thank you for your kind words.

Many thanks,
Katie.

Valutata 5 stelle su 5

Your employee Naveen was excellent

Your employee Naveen was excellent, he followed up with any information I needed and was very helpful throughout the entire transaction

9 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Adam,

We appreciate your wonderful feedback. We're so pleased to hear that our employee provided such excellent assistance and was very helpful throughout your transaction.

Many thanks,
Katie.

Valutata 5 stelle su 5

Excellent service from Saji at Harvey Norman Swords

​We recently visited Harvey Norman in Swords to purchase a new dishwasher, a washer-dryer, and a gas hob. We wanted to share how incredibly helpful, patient, and knowledgeable Saji was throughout the entire process.
​It can be overwhelming trying to choose the right appliances, but Saji took the time to listen to our specific requirements and expertly guided us toward the best products for our needs. He didn't just sell us appliances; he made sure we understood the features and directed us to options that perfectly matched what we were looking for.
​On top of the expert advice, he made the whole transaction seamless and managed to organise fast delivery for us. If you are planning a trip to Harvey Norman Swords, I highly recommend seeking Saji out. A fantastic experience from start to finish!

18 giugno 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Milena,

We're delighted to hear about your excellent experience with us. It's wonderful to know that our team member provided such helpful and knowledgeable assistance, making your appliance selection and purchase seamless. We truly appreciate your kind words.

Many thanks,
Katie.

Valutata 5 stelle su 5

Saji from Harvey Norman in Airside is…

Saji from Harvey Norman in Airside is very informative and very helpful. He is doing an excellent job.

14 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi there,

We are so pleased to hear that our team member was very informative and helpful. We appreciate you sharing your kind words about their excellent work.

Many thanks,
Katie.

Valutata 5 stelle su 5

Carol in Airside was pleasant

Carol in Airside was pleasant, knowledgeable & helpful; she sold me a great bed.

The delivery lads arrived on time, assembled the bed perfectly, advised me on the ottoman mechanism & took all the wrapping waste away.
They were cheerful & efficient.

8 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Eithne,

We are delighted to hear about your excellent experience with our team member in-store and the efficient delivery service. It's wonderful to know that our delivery team was helpful and took care of everything.

Many thanks,
Katie.

Valutata 5 stelle su 5

The product I ordered online was to be…

The product I ordered online was to be picked up on the same day and the staff in the store in Swords was nice and helpful

10 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Anna,

We appreciate your feedback. We're so pleased to hear that your online order was ready for same-day pickup and that our team in Swords was nice and helpful. Thank you!

Many thanks,
Katie.

Valutata 5 stelle su 5

iPhone 16. Sales person Solomon 👍🏻

Solomon in your airside store was excellent to deal with when buying my new phone.

Thanks again for all your help

13 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Norma,

We appreciate your wonderful feedback! We are so happy to hear that our team member provided excellent service when you purchased your new phone. Thank you!

Many thanks,
Katie.

Valutata 5 stelle su 5
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Risposta di Harvey Norman Ireland - Swords

Hi John,

We are so happy to hear that your pickup was simple and hassle-free. Thank you for sharing your positive experience with us.

Many thanks,
Katie.

Valutata 5 stelle su 5

Good quality product

Good quality product. Quick delivery.

14 aprile 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Brian,

We are so happy to hear you enjoyed the quality of our product and appreciated the fast delivery! Thank you for your wonderful feedback.

Many thanks,
Katie.

Valutata 5 stelle su 5

Excellent Customer Service ⭐️⭐️⭐️⭐️⭐️

I bought a new bed from Harvey Norman Airside Swords and it was delivered on Friday 10th July 2026, I was kept updated at all times and received a text message to say my delivery would be between 9am-11am, I then received a call also from the delivery men to confirm and by 9.30am it was all done 😍 new bed delivered and put together and old bed taken away, the delivery men were very professional and very friendly, talking away to me like I’d known them years which was so nice, I couldn’t believe how fast they had got everything done , absolutely amazing job the guys done and I’m very impressed, grateful and thankful to them, they done their job so efficiently, I cannot recommend them enough, thanks very much guys ⭐️⭐️⭐️⭐️⭐️

10 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Georgie,

We are so happy to hear about your excellent experience with our delivery team! It's wonderful to know that we kept you well-informed and that our team provided such professional and friendly service. We truly appreciate your kind words and your high recommendation. We are grateful for your positive feedback!

Many thanks,
Katie.

Valutata 5 stelle su 5

Ordered a couch and an American fridge…

Ordered a couch and an American fridge freezer from Harvey Norman. Organised a delivery date to suit me and there was no hassle. Fair play to guys for doing all the work in assembling it. Special shout out to Damien and Deko went above and beyond to help us. Would highly recommend them. To the sales assistants in both Swords and Liffey Valley. Than you so much for your guidance and input. Cant fault the service but will only recommend them to my family and friends

9 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Noely,

We're so happy to hear about your positive experience with your recent purchase and delivery. It's wonderful to know our team provided excellent guidance and that the delivery crew went above and beyond. We appreciate your kind words and recommendation!

Kind Regards,
Conor

Valutata 5 stelle su 5

Catherine had great customer service

Catherine had great customer service, calm,friendly and very informative regarding the sale.

7 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Deborah,

We are so happy to hear that you experienced great customer service and found our staff to be calm, friendly, and informative regarding your sale. Thank you for your kind words!

Kind Regards,
Conor

Valutata 1 stelle su 5

If you enjoy taking annual leave just…

If you enjoy taking annual leave just to wait for a delivery, Harvey Norman's delivery service is for you.

The promised delivery window was a very convenient 8:00 AM to 6:00 PM—just a casual 10-hour slot. I arranged my entire working day around it.

The driver called once in the morning. I couldn't answer immediately, but I called back within 3 minutes. No answer. I left a voicemail. Sent a text. Then spent the rest of the day trying to reach them with more calls and messages. Complete silence.

It felt like I'd missed the one and only boarding call for a flight—except instead of missing my flight, I apparently lost the privilege of communicating with my delivery driver. One missed call, and you're banished to voicemail forever.

After waiting all day with no updates, I finally assumed I was being punished for not answering the phone on the first ring.

The delivery eventually arrived... at 7:30 PM, well outside the already enormous delivery window.

The product was delivered, but the communication was one of the worst delivery experiences I've had. A 10-hour delivery window is unreasonable, and a system where customers get exactly one chance to answer a call—but can't reach the driver even minutes later—is incredibly frustrating.

Hopefully Harvey Norman improves this process, because customers shouldn't have to spend an entire day guessing whether their delivery is still happening.

30 giugno 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Utpal,

We sincerely apologize for the frustrating delivery experience you encountered. The extended delivery window and the communication breakdown with the driver are certainly not the standard we aim for. We understand how inconvenient it is to dedicate an entire day to a delivery, and we regret the stress this caused. We are reviewing our delivery and communication processes to prevent similar situations in the future. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie


Kind Regards,
Kevin

Valutata 5 stelle su 5

Excellent communication with the…

Excellent communication with the delivery driver, delivery made when it was supposed to be, driver and his colleague very nice and helpful

29 giugno 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Jeremy,

We're so pleased to hear that our delivery team provided excellent communication and that they were very nice and helpful. Thank you for your kind feedback!

Kind Regards,
Victoria

Valutata 5 stelle su 5

Dishwasher install

The driver and his co worker were excellent. We had a time frame and he rang to see if they could come earlier. When they arrived they were professional and friendly. Tommy, who fitted the dishwasher was very neat clean and precise. He took his time and fitted the machine perfectly.
Great lads and a great service

3 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Gerard,

We're delighted to hear about your excellent experience with our team. It's wonderful that they were professional, friendly, and ensured your dishwasher was fitted perfectly. Thank you for your kind words!

Kind Regards,
Kevin

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