Harvey Norman Ireland - Swords Recensioni 

1228
•
TrustScore 4.5 su 5

4,4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE

•

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Valutata 5 stelle su 5

Kieron on your sales team was probably the most knowledgeable floor staff I have ever encountered Politely steering me through my problem of backing up my iPhone to an external hard drive so saving... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent experience with Emma in Swords today buying a vacuum cleaner. Very knowledgeable about all the options. Helped us make the best choice for us, not just the most expensive one.

L'azienda ha risposto

Valutata 5 stelle su 5

I had a fantastic experience with Harvey Norman Ireland. Delivery driver Stancely and his helper did a wonderful job bringing my new fridge safely into my home. They arrived on time, handled everythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So impressed with the member of staff Fiona ,who works at the photo centre in Harvey Norman.Fiona went above and beyond to help put together a beautiful birthday card for me as well as serving 5 oth... Leggi di più

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Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di casalinghi
  4. Negozio di computer e accessori
  5. Negozio di lavatrici e asciugatrici
  6. Negozio di mobili per camere da letto
  7. Negozio di telefoni cellulari

Informazioni su Harvey Norman Ireland - Swords

Scritti dall'azienda

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Scritti dall'azienda

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informazioni di contatto

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda

  • 01 8909900

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,4

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(1228)

8387 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Delivery delight!

I have just purchased a Haier fridge/freezer from Airside branch and had to leave a top notch review for the delivery guys Daniel and Adam. They were truly professional and experts at what they do! Daniel in particular was so friendly and very experienced! Bravo 👏

27 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Anna,

We're so pleased to hear about your positive experience with our delivery team. It's wonderful that they were professional and friendly, and we appreciate you sharing your kind feedback!

Many thanks,
Katie.

Valutata 5 stelle su 5

Good buy from Harvey N

Had a great experience at Harvey Norman. The staff were friendly, helpful, and made the whole shopping experience very easy. A special mention to Subbu, who was extremely helpful, knowledgeable, and patient. He took the time to understand what I was looking for and guided me through the options without any pressure.

Really appreciate the excellent customer service. Thanks, Subbu, for making the experience so smooth and enjoyable. Highly recommended!

22 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Karrthik,

We are so pleased to hear about your excellent experience with us. It's wonderful to know that a team member was friendly, helpful, and made your shopping experience easy and enjoyable. We appreciate you highlighting the excellent customer service you received.

Many thanks,
Katie.

Valutata 5 stelle su 5

Paul and Martin rang in advance and…

Paul and Martin rang in advance and arrived within the time window promised.

They were very friendly and efficient delivering and setting up. They took away as packaging and left everywhere clean.

28 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Gerry,

We're delighted to hear that our team called ahead and arrived within the promised timeframe. It's wonderful to know they were friendly and efficient with the delivery and setup, and that they left everything clean.

Many thanks,
Katie.

Valutata 5 stelle su 5

Zack and Dusan were fantastic,very…

Zack and Dusan were fantastic,very polite informative and nothing was to much and wouldn't leave till we were happy,highly recommend.

27 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Michael,

We are so pleased to hear that our team members were fantastic, polite, and informative. We appreciate your kind words about them ensuring your satisfaction and your high recommendation!

Many thanks,
Katie.

Valutata 5 stelle su 5

I had a delivery of a sofa this morning…

I had a delivery of a sofa this morning from 3 lads Jack, Luke and Dusan
They rang me before hand to make sure everything was ready and were in and out in no time
Really happy

26 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Philip,

We're so glad to hear about your positive delivery experience! It's wonderful to know our team called ahead and completed the delivery efficiently. We appreciate you sharing your feedback.

Many thanks,
Katie.

Valutata 5 stelle su 5

Efficient, professional and friendly

Brilliant service! Ducan called ahead to say when they would arrive, the three lads arrived when expected, and were so conscientious - checking in with me about what I wanted where, putting down protection for floors, using the three of them to get the suite of furniture in through halls and doors without any bumping or bother. They made up the furniture, tested it fully, took away all the packaging and were cheerful and friendly, making sure I was happy with everything before leaving - a very different experience from other delivery services I’ve encountered from other providers recently. An excellent, professional service. In particular, Zach’s whole approach, to his work, his men and his customers, impressed me hugely.
I don’t usually leave reviews, but this was exemplary service and deserves recognition.

26 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Good afternoon,

We are so delighted to hear about your exceptional experience with our delivery service. It's wonderful to know that our team provided such a professional and conscientious service, ensuring your furniture was delivered and set up to your complete satisfaction. We truly appreciate you taking the time to share your positive feedback.

Many thanks,
Katie.

Valutata 5 stelle su 5

Friendly, helpful staff

We visited your Airside store last night and today with the view to buying a new TV and soundbar, I have to say the young man, James, who assisted us, is an absolute credit to your store, he was polite, mannerly and very informative, it was a pleasure to deal with him and we will certainly look for him in future when the need arises

22 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Noreen,

We are delighted to hear about your excellent experience with our team member. It's wonderful that their politeness, manners, and informative assistance made such a positive impression. We appreciate you sharing your feedback.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Ava sofa bed

Delight with the Ava sofa bed, the staff were great from Frank in the shop to Paul & Dylan who delivered and assembled it 👍

13 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Audrey,

We are so pleased to hear about your positive experience with your new sofa bed! It's wonderful to know that our team members provided great service from the shop to the delivery and assembly.

Kind Regards,
Kevin

Valutata 1 stelle su 5

Bought a Samsung TV 50” at €799 online…

Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been told I need to wait a further 5 days to receive in account. I received very poor customer experience following purchase with false promises as to when the refund would be actioned and no responses when emailed to enquire on the status. Very very disappointing experience.

7 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Thomas,

We are very sorry to hear about the incredibly frustrating experience you've had with your recent purchase and the subsequent refund process. We sincerely apologize for the inconvenience caused by the item being out of stock and the significant delays in processing your refund. We understand your disappointment with the lack of communication and the false promises regarding the refund timeline. We are committed to improving our service and will investigate this matter thoroughly.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Paul and Dylan took great care entering…

Paul and Dylan took great care entering my home with the delivery. They are very friendly and I would recommend them and Harvey Norman to anyone.

13 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Daryl,

We appreciate your wonderful feedback! We're so pleased to hear that our delivery team took great care and were very friendly. We are delighted that you would recommend us.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Dealt with a lovely lady in their…

Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan and Dylan. In an age where good manners are fast disappearing it was great to see two young men who worked so hard and remained pleasant and courteous. If I were their employer, I'd be working very very hard to keep these three people. Thanks again.

12 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Paschal,

We're delighted to hear about your positive experience at our Airside, Swords store. It's wonderful to know that our team members were efficient, polite, and provided excellent service. We truly appreciate your kind words about their hard work and courtesy.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Very impressed!

Very impressed by the sales advice I received from Justin on purchasing a new phone. Professional, friendly and courteous. Not hard sell at all, listened to what I had in mind and helped me choose the right solution for me.

10 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi JM,

We're so pleased to hear about your positive experience! It's wonderful that our team member was professional, friendly, and courteous, and helped you find the right solution. We appreciate you sharing your kind feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

The delivery tracker was brilliant

The delivery tracker was brilliant. Old cooker disconnected and new one installed within 30 minutes. All packaging taken away. Great service.

A Gill

1 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Alison,

We're so happy to hear our delivery tracker and installation service met your expectations, making your experience smooth and efficient. Thank you for your kind words!

Many thanks,
Katie.

Valutata 5 stelle su 5

Happy shopping !!!!😀😀I was in Harvey Norman Airside Swords…

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was also a genuienly lovely person. I'm delighted with my purchases. Thanks very much Jackie 🤗🤗🤗

4 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Anna,

We're so pleased to hear about your wonderful experience and that our team member provided such brilliant, helpful, and honest assistance. It's fantastic that you are delighted with your purchases!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Very knowledgeable guys

Very nice guys, made sure everything was fully tested and working well.

Thank you so much Ger and AL

4 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Ruka,

We're so pleased to hear that everything was fully tested and working well for you. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Harvey Norman 5 star Customer service Swords

I bought a new Tv from swords branch Friday last
I was fortunate to meet James Neary
A most helpful young man ,made you feel confident about the product.
When he came to check stock there was several available but to his disappointment not in the store .
Hé was v apologetic but reassured me he would collect one from stock on his break & delivered it to my home so I pd immediately.
James did more than work & I feel hé is a Hugh addition to your staff
Two days later i also purchased an air fryer from him .knowing I would have confidence again I choose the most suitable for me .
Thank you James & Harvey Norman
Angela Donabate

27 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Angelanne,

We are absolutely delighted to hear about your wonderful experience with one of our team members. It's fantastic to know that you felt confident and well-assisted with your purchases. We truly appreciate you sharing your positive feedback and are so pleased we could help you find the perfect products.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Excellent Service

Have been using them for years for anything ive needed from furniture to house appliances and presents too , Ive had massive help from Solomon in the Tech department and David in the furniture department

1 agosto 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Alan,

We are so happy to hear about your long-standing positive experiences with us! It's wonderful to know our team has consistently provided excellent assistance.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Great service

It was great service. Shop assistant was amazing, helpful and gave much information about products. Thank you!

24 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Annija,

We're so happy to hear you received great service and found our shop assistant amazing and helpful. We appreciate your kind words!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Excellent

Excellent, friendly, helpful and expert all round service from Solomon from purchasing a new phone, trade in of current phone and best experience of my time in Ireland. Lucy provided excellent, friendly, helpful service during the transfer of my data from one phone to another. The store location and atmosphere is amazing, great service and experience.

23 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Karina,

We're delighted to hear about your excellent experience and that our team members provided such friendly, helpful, and expert service. It's wonderful to know they made your time with us so positive. Thank you for your kind feedback!

Kind Regards,
Kevin

Valutata 1 stelle su 5

Purchased a TV online for collection at…

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email stated Airside for pickup. The new location (back of Dublin Airport) was closed & only open 9 to 5 (I work these hours). Told him to cancel order but two hours later, it's still showing as awaiting collection. They have my money & I have no TV so tomorrow will be more wasted time trying to remedy.

Crap service & won't be using them again. Recommend stick to other shops that don't give you BS runaround.

30 luglio 2026
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Risposta di Harvey Norman Ireland - Swords

Hi Loulou,

We are very sorry to hear about the issues you experienced with your TV collection, the incorrect pickup location, and the difficulties with canceling your order. We understand how frustrating this situation must be, and we regret the wasted time and inconvenience. Please email the details to our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

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