Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... Leggi di più
L'azienda ha risposto
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requeste... Leggi di più
L'azienda ha risposto
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di casalinghi
- Negozio di computer e accessori
- Negozio di lavatrici e asciugatrici
- Negozio di mobili per camere da letto
- Negozio di telefoni cellulari
Informazioni su Harvey Norman Ireland - Cork
Scritti dall'azienda
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Scritti dall'azienda
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informazioni di contatto
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlanda
- 021 4250900
4,2
Molto buono
628 recensioni
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Within 30 minutes of getting the…
Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.
23 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Clare,
We're delighted to hear how impressed you were with the efficiency of our team in delivering, installing, and removing your old oven so quickly. Thank you for sharing your positive experience!
Many thanks,
Katie.
The delivery date was quick.
The delivery date was quick.
The installatio. of the cooker was professional and friendly
21 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Paul,
We're happy to hear that our delivery was quick and the installation was professional and friendly. We appreciate your feedback!
Many thanks,
Katie.
Incredible service
Incredible service. Gabriel and another member of staff helped me navigate a difficult situation. Thank you both so much.
22 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Sarah,
We appreciate you sharing your feedback. We are so happy to hear that our team provided incredible service and helped you navigate a difficult situation. Thank you!
Many thanks,
Katie.
By online was easy
By online was easy, the dispatch was very fast and the product I have received was well packaged and matching the description
15 luglio 2026
Risposta di Harvey Norman Ireland - Cork
Good morning,
We're so pleased to hear that your online ordering experience was easy, and that your dispatch was very fast. We're also glad the product arrived well-packaged and matched the description!
Many thanks,
Katie.
Risposta di Harvey Norman Ireland - Cork
Hi Robert,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Could not say enough about the 2…
Could not say enough about the 2 gentlemen who delivered and fitted the integrated dishwasher. So efficient and helpful .
18 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Celine,
We're so pleased to hear that our team was efficient and helpful with your integrated dishwasher delivery and fitting. Thank you for your kind feedback!
Many thanks,
Katie.
I will never spend money here again.
I have never had a more difficult, unprofessional, unhelpful purchasing experience.
I orderd an oven on sale, having called specifically to ensure I would be able to organise delivery at a later date as I was going to be unavailable for the next week.
After speaking to an employee named Johnothan, he assured me this was possible, and gave me the email to contact when I wished to schedule delivery. Johnothan was seemingly the only employee interested in assisting me throughout this whole misadventure.
I emailed twice, to no response. Only after I submitted a queery on the Harvey Norman website did I hear back. Someone called me saying the oven would be delivered the next day, even though I had stated in two emails and one website message that I would like it delivered in a weeks time.
I explained this was not possible, and that I would like it delivered on 'x' date, whereupon the man on the phone, who did not give me his name, snapped that someone from the warehouse will call me the following day and that I should sort it out with them, before hanging up abruptly.
Someone did call the next day, Johnothan again. He said that the system stated that the oven would be delivered in two days time, not the week's time I had repeatedly stated I needed.
He then apologised and corrected the date to our agreed upon date.
I was however unconvinced and emailed again asking for written confirmation that the oven was going to be delivered on the agreed upon date.
Someone messaged back saying 'If Johnothan said it will be there on that date, it will be there on that date'.
Scheduling conflicts aside- I had paid the 10% down payment as I had an uneasy feeling, and wanted to pay the balance once delivery was sucessfully scheduled. I had to reach out twice to get a proper link to pay as the link sent was either expired or plain showed an error page.
Once the oven was paid and delivery date had been set, I emailed once again asking if there was a specific time I could expect the oven. Again, I had to send a second email before someone responded. A Victoria emailed that the oven would be delivered on the 20th. I'm sure I don't need to explain that the 20th is a date, not a time of day.
I waited around for the delivery drivers to call me today, and once they arrived, the delivery driver explained that they aren't actually employees at Harvey Norman but a seperate contracted company.
Needless to say, I will never purchase from this company again, and will advise anyone I know not to either. I am deeply disappointed and quite frankly disgusted with the employees attitudes, all except Johnothan.
20 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Good morning,
Thank you so much for taking the time to lave this review. We are extremely sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.
Many thanks,
Katie.
Amazing service there the next morning…
Amazing service there the next morning and a nice choice i say myself
14 luglio 2026
Risposta di Harvey Norman Ireland - Cork
Hi Donal,
We appreciate you sharing your positive feedback. We are so happy to hear that you received amazing service and were pleased with your choice!
Many thanks,
Katie.
Fast and easy
Fast and easy, the whole experience was very straight forward, very fast delivery and at great price, would definitely use them again.
13 luglio 2026
Risposta di Harvey Norman Ireland - Cork
Hi there,
We're so pleased to hear that your experience was straightforward and that you received fast delivery at a great price. We appreciate your kind feedback and look forward to serving you again!
Kind Regards,
Kevin
Had an issue with recently purchased…
Had an issue with recently purchased Xplora Watch, I took it back to the Kinsale Road store and Dominic on the love tech counter sorted out our issue. Top quality service from Dominic
12 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Shane,
We're so glad to hear that our team member at the Kinsale Road store was able to resolve the issue with your recent purchase. Providing top-quality service is what we aim for!
Many thanks,
Katie.
Risposta di Harvey Norman Ireland - Cork
Hi Ger,
We're so glad to hear that you found our online ordering process quick and easy, and that your delivery was fast! Thank you for your positive feedback.
Kind Regards,
Conor
Service
Service, product and collection were all fine. The 2 young men at reception appeared inexperienced and immature however.
7 luglio 2026
Risposta di Harvey Norman Ireland - Cork
Hi Karen,
We appreciate your positive comments about our service, product, and collection. We're taking your feedback regarding the front desk staff seriously and will address this internally.
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Cork
Hi Mary,
We are so happy to hear that our team member was informative and helpful regarding the coffee machine.
Kind Regards,
Kevin
Very helpful staff and the Garmin watch…
Very helpful staff and the Garmin watch was keenly priced.very happy with my watch
28 giugno 2026
Risposta di Harvey Norman Ireland - Cork
Hi Donal,
We're so pleased to hear that our staff were helpful and that you found the Garmin watch keenly priced. We're delighted you're happy with your watch!
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Cork
Hi Margaret,
We're so happy to hear that you received your online order quickly! Thank you for sharing your positive experience with us; we appreciate it.
Kind Regards,
Victoria
5 star support
5 star support from Ben in furniture at Kinsale road roundabout with purchase of recliner chair in June 2026 - went the extra mile in seeking solutions to source and enable urgent purchase. Professional, friendly, attentive and sensitive to our needs - went the extra mile. Thank you, Karen & Martin
19 giugno 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Karen,
We are so pleased to hear about your excellent experience with our team member. It's wonderful to know that we were able to assist you with your urgent purchase and provide professional and attentive service. Thank you for sharing your positive feedback!
Kind Regards,
Kevin
The team were professional
The team were professional, courteous, and helpful, I was very impressed by them
1 luglio 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Phil,
We are so happy to hear that our team was professional, courteous, and helpful, and that you were very impressed with them.
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Cork
Hi Carla,
We're so pleased to hear you're happy with your fan and that it arrived so quickly! Thank you for your positive feedback.
Kind Regards,
Kevin
Great service and fast delivery
23 giugno 2026
Risposta di Harvey Norman Ireland - Cork
Hi Will,
We appreciate your kind words. We are delighted that you are pleased with our service and delivery.
Kind Regards,
Kevin
Quick and very efficient service and…
Quick and very efficient service and best available price I could find.
27 giugno 2026
Risposta di Harvey Norman Ireland - Cork
Hi Nic,
We appreciate your positive feedback! We're so happy to hear you were pleased with our quick and efficient service, and that you found our prices to be the best.
Many thanks,
Katie.
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