Harrisonbathrooms Recensioni 

Excellent customer service (thank you Sam!). Helped source me a replacement part for my tap that had broken (after 5 years of use). Can't believe how quickly Sam helped me find the part and send it out free of charge. Super impressive.

I had a 10 year old shower bar in need of spare parts and repair. Callum and Emma replied to my enquiry so quickly, gathered the information they needed and found the part for me straightaway. They were so helpful, honestly the best customer service possible!

My shower handles needed replacing and Harrison Bathrooms acted immediately to replace like for like despite the handles being of an older model.
Super efficient with regular communication.
Highly recommend.

Great service from all staff, thank you Jess

I have been in touch with Harrison’s a few times over the last couple of years to do with spares for a shower we bought. The first time I got good support initially from Jess and the issue resolved by Jasmine. Most recently Sam gave good service by supplying information to help look at options before our plumber visits. Overall a nice responsive company to deal with.

Great service. No hassle spare sent out immediately no cost

I bought a bath shower screen two and a half years ago and recently approached Harrison Bathrooms for a replacement seal. After demanding proof of purchase they then stated that they no longer held spares for my screen! Discontinuing spares after less than three years is indefensible.

Having purchased a shower unit from Harrisonbathrooms
Very happy with this.unfortunately I had to get in touch with the company for some information.
This was with dealt with by Sam & Jess & the technical
Department I have to say these people were professional,knowledgeable& pleasant & a credit to the company.I would definitely buy from this company again.

whenever i have dealings with harrisons and it is usually an emergency (bits stopped working as they should). they always manage to sort it out. this is for older fitted equipment. many companies would say you need to buy new stuff. today they sorted hrough previous stuff id bought in past to confirm i had right parts for repairing shower. (sam) got back to me within the hour to solve the issue. they all seem to go the extra mile as standard. brilliant crew.

Excellent communication…..honoured my bathroom guarantee and sent replacement cartridges.

Great customer service

had lost part of the fixing kit for my kitchen tap. contacted the sales team the part was identified and replacement sent as a gesture of goodwill, absolutely great customer care and service

Excellent service from Callum,
Sorted the spare parts required and despatched them quickly.
Very pleased with the service provided can't fault it.

I was looking for advice on a faulty Harbour Rigid Raiser Shower. Very quick response, problem identified and part despatched to me.

I was looking for some parts for a customer order & was getting nowhere - Callum from Sales Customer Service sorted it out for me - thank you

I called due to having technical problems with the scudo boiling water tap and got through to Emma. She took the time to understand my issue and gave me some solutions before advising she would get a member of the technical team that would call me back. Both the service I received from Emma and the technical advisor whose name I have forgotten unfortunately was exceptional. genuinely pleased as my issue was resolved over the phone. I would highly recommend this company to any of my customers. Keep up the great work!!!

I was looking for a seal kit for my tap and was talking to a lad called Callum he could not of been anymore helpful thank you very much

I had some thermostatic valves damaged in transit. Callum in Customer Service addressed the problem and issued replacements immediately. Many thanks!

The delivery was missing a few items, however when I rang customer services, Callum was very helpful and solved the issue immediately. He also kept me updated by email.

Every time we’ve had the displeasure of dealing with this company, there have been errors and absolutely no liability accepted on their end.

They recently supplied a product incorrectly — labelled as bronze, supplied in brass. The fitter didn’t know it was meant to be bronze, fitted it, and only then the customer realised the error. They then claimed that because it had been fitted, we had accepted it. What on earth is that logic? You supplied the wrong item — accept it and fix it.

We then had to foot the bill for a replacement profile and support arm.

You couldn’t pay me to supply this company ever again, and I’d encourage everyone to avoid them like the plague going forward.