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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely fantastic customer service. I contacted Happy Houseplants about a query with my order and Emily couldn’t have been more helpful. She replied quickly, was incredibly friendly and sorted ev... Leggi di più

Valutata 5 stelle su 5

I was gifted a prayer plant which arrived on 3.9.26. When it arrived some of the edges of the leaves had brown tips already and new leaves that were pushing through were already dried and dea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am like a walking billboard for Happy Happy Houseplant! I tell everyone who likes plants that this is thee bomb for houseplants. I water my indoor plants every week and they are so receptive to stea... Leggi di più

Valutata 4 stelle su 5

I bought an aspidistra from you earlier this year. He arrived in perfect condition and Albert now lives in my conservatory in a large 'ugly chic' pot which a friend gave me because she thought I'd hat... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino
  2. anche in
  3. Negozio per l'esposizione di piante
  4. Servizio di arredamento verde per interni
  5. Vivaio

Scritti dall'azienda

Beautiful large and small plants delivered to your door. Let's Grow Together....


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

289 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(289)

46 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

highly recommend this company reasonable price

I had some issues with the plants but the company resolved them immediately and gave me refund so i highly recommend this company. you are in safe hands with this company.

12 gennaio 2023
Non scritta su invito
Logo di Happy Houseplants

Risposta di Happy Houseplants

Hi Shal, we haven't seen any correspondence from you, but all our plants are listed with the correct sizes, and we list the shipping cost before your order. Please do get in touch, and we can see if we can help. Thanks, HH.

Valutata 5 stelle su 5

Great Service

Having used this company a few times in the past, I placed a small order. As ever, was not disappointed. The plants arrived in excellent condition - no surprise as they were very well packaged. (I note that the packaging was plastic-free - even the tape was paper - which is even more impressive and sustainable.) Will certainly be ordering again. Thanks so much.

21 dicembre 2022
Non scritta su invito
Valutata 3 stelle su 5

great communication

My plant arrived in slightly poor condition but when I contacted happy houseplants i was immediately given a refund and a very understanding and apologetic email, with the poor weather conditions currently impacting their deliveries.

16 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Incredible customer service!

A delay in delivery from the courier meant the Obliqua I ordered spent a night out in the freezing cold. Emily was really helpful with tips on how to give the plant a chance of recovering but when it became apparent this wasn't going to happen Mark refunded me within minutes of asking. And this was late on a Friday evening too!

16 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

I recently purchased 3 plants, after unpacking and repotting I can say only one is in excellent condition, Monstera oblique leaves look shrivelled, brown and distressed. I messaged company with video and haven’t even received an acknowledgment

More importantly silver pothos had two recent no root cuttings just plopped into soil so it looks larger than it actually is.

Update 080123

So pothos started to deteriorate so I investigated roots… it’s not one mature plant but several relatively young cuttings… not impressed at all… Monstera leaves just gone to mush so has to bin it now this with pothos. Granted company did refund me for Monstera but point is 2/3 plants are actually poor quality.

I wish I went to my local plant shop now

Won’t buy again

9 dicembre 2022
Non scritta su invito
Logo di Happy Houseplants

Risposta di Happy Houseplants

Hi Agnieszka, what a shame you did not call us and let us try and help; we would have been happy to refund you if you were not happy. Your email went to spam and was missed, in the busy week before Christmas. We have refunded your plant and hope you will come back. We recommend not to repot your plant, plants that have been shipped need time to settle before repotting.

Valutata 5 stelle su 5

Lovely

Lovely, friendly and helpful people and beautiful plants. DPD managed to lose my houseplants but they were replaced with no fuss by happy houseplants

29 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing Customer Service

We bought two plants. Swiftly dispatched in eco wrapping. There was an issue with one of the plants which was swiftly sorted. Amazing customer service. We will definitely be using this company again.

9 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic plant, excellent service

I've wanted a Monstera Albo for absolutely ages and previously only seen uprooted single leaves for sale, so when I saw a full plant at an affordable (albeit still expensive!) price I decided to order. The plant thoroughly exceeded my expectations and is much larger than I imagined, packaged beautifully with obvious care and delivered with a fully tracked service. The plant itself is gorgeous, healthy and has a nice root structure. I'm delighted I found this wonderful seller and already stalking my next purchase. Thank you so much.

18 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Lovely, unusual plants arrived in excellent condition 🪴

The plants I ordered online arrived well packaged (plastic free), in excellent condition. They were well established and healthy, so excellent value compared to what was on offer from other places.

The shop seems to stock some unusual varieties, sadly I’m too far away to visit (looks gorgeous), but I’d happily buy online from them again and recommend them with no reservations.

9 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great selection of plants and very well packed

A great selection of plants, was posted very quickly and efficiently with DPD who frankly are the best! Packaging was all eco friendly and recyclable, very well packed plant and pot.
Plant was of beautiful quality and good price considering the cost of some rare plants.

12 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Gorgeous Plants

The Alocasia and Monstera I received are both absolutely gorgeous, and I didn’t expect the Dragon Scale to be nearly as big as it is. They were both packaged super securely, so despite the courier having been Royal Mail, everything arrived in one piece.
I’m super happy with my purchase, and all the leaves have arrived happy and healthy! Will definitely buy from here again, keeping an eye out for a Red Secret at the moment 😁

28 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service and shipped and…

Brilliant service and shipped and delivered so fast. Found the site as I was looking for a Jewel Orchid and ended up buying 3 more beauties that I found. I was surprised to receive a message to say I had been partially refunded and thought something may have been out of stock since ordering. On arrival there was a note to say they had refunded the price of my orchid as it didn't quite look like the picture on site. I'm extremely pleased with what arrived, including my Jewel Orchid, and I thought that was such a nice gesture that you very rarely see. I have never bought plants from online before and was in two minds as you don't have the option to choose the best available yourself but I will be buying from Happy Houseplants going forward. Thank you.

16 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing - would 100% recommend

Amazing! I ordered 3 x Oxalis Triangularis/Purple Shamrock. Was kept well updated on the delivery, they arrived on time and extremely well packaged. The plants themselves are bushy, healthy and beautiful looking with lots of flowers, which is an added bonus. Very happy, would definitely buy again from here and would recommend 100%. Many thanks!

10 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Best plants online. Fabulous!

I’ve just purchased a rescue box (my second one) and I am over the moon with the plants I’ve received. All 4 plants were in really good condition (only had to cut off a couple of brown leaves) and what I received was way more than I paid. I’ll be buying more rescue boxes as it’s a great was to get fantastic plants a little cheaper (and to be honest the rescue plants were in better condition than plants I’ve bought from shops at full price). It now feels like the only way to buy plants. Highly recommend. Get on the email waiting list as they sell out very quickly.

29 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing!

Hi. I have just received delivery of my plants and wow! They are amazing! Easily the best plants I've ever ordered and the packaging is just genius. Thank you so much!

28 aprile 2022
Non scritta su invito

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