Happy Gringo Travel Recensioni 567

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni su Happy Gringo Travel

Scritti dall'azienda

Logo
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.

Quiz

Where Will Your Dreams Take You?

Galapagos Cruises
Galapagos Land Trip
Ecuador Tours
Amazon Rainforest
South America Highlights

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

567 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Our agent Jacky was extremely helpful…

Our agent Jacky was extremely helpful in making recommendations and putting together a trip that met our needs at a reasonable price.

19 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for the great review! We’re so glad Jacky could help design a trip that was just right for you at a great value. We hope you have an amazing time!

Valutata 5 stelle su 5

Nico was very helpful in looking into…

Nico was very helpful in looking into the possibility of changes to accommodations and quickly finding the pricing to allow us to decide what is best. Looking forward to a wonderful trip!

23 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for your kind words! We truly appreciate your feedback and can’t wait to welcome you for what we hope will be a wonderful and memorable trip!

Valutata 5 stelle su 5

Will be recommending to friends and family

I was nervous using Happy Gringo at first. I’d never heard of it before, it wasn’t coming personally recommended from someone I knew, I usually book all of my own travel arrangements directly instead of going through agents, and bookings in the Galápagos involve a lot of money.

But I couldn’t have had a more positive experience. I worked with Nico, and he was incredibly helpful and responsive. He answered my questions, even my dumb ones, very promptly and clearly. And he checked in with me once my trip had started to see if things were going smoothly. I will be happily recommending Nico and Happy Gringo to any of my friends and family traveling to Ecuador in the future.

Also, I know the review is about Happy Gringo as an agency but because I wish I’d been able to find more feedback about the products they connect you to beforehand - I did the 5-day H itinerary aboard the Fragata. The Fragata isn’t luxury but it has everything you need and is quite comfortable. The crew and our guide were great. And the itinerary was a great intro to the Galápagos. I travel a lot, and this was one of my favorite experiences I’ve had.

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for your wonderful review! We completely understand that booking a Galapagos trip can feel like a big leap, so it truly means a lot to hear that your experience exceeded expectations. We truly appreciate your trust and your recommendation to friends and family. Whenever you’re ready for your next Ecuador adventure, we’ll be here to help!

Valutata 5 stelle su 5

Happy Gringo Listens To The Customer

I first met a representative of the Happy Gringo Travel company at a travel show in January. I was excited to hear that they specialize in Ecuador, because my wife and I had decided we wanted to return to the Galapagos in the fall of this year and we hoped to include the Amazon rainforest. We contacted several travel companies with specific requirements that we wanted in our trip. For example, we knew the Galapagos itinerary that we wanted to book and we wanted air conditioning in the Amazon. Nico, from Happy Gringo listened intently to our requests and delivered an itinerary that met our requirements. Other companies, even the one we had used previously, kept suggesting alternatives that didn't match with what we were looking for. Happy Gringo delivered big-time, now I just need to be patient and wait for November!

19 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for sharing your experience, we’re delighted that Nico was able to design an itinerary that checked all your boxes and brought your vision to life. That’s exactly the experience we aim to deliver. We can’t wait for you to experience the Galapagos and the Amazon once again!

Valutata 5 stelle su 5

Excellent service

So far, we have had excellent service in choosing the itinerary and arranging our trip. We are at the stage when we have paid the deposit. We requested numerous changes and they were all dealt with promptly and willingly. We are grateful for all the trouble, expertise and assistance to date.

19 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you very much for your kind words! It’s wonderful to know that you’ve felt supported through the itinerary planning and booking process. Our team truly cares about making the experience smooth, flexible, and stress-free from the very first step. We’re excited for what’s ahead and can’t wait for you to experience it!

Valutata 5 stelle su 5

Nico listened to our ideas and is…

Nico listened to our ideas and is creating strip that meets our expectations and budget.

19 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your feedback! We’re thrilled to hear that Nico was able to listen to your ideas and create a trip that fits both your expectations and budget. We can’t wait to help make your upcoming adventure an unforgettable one!

Valutata 5 stelle su 5

Helpful

David was kind and helpful.

19 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for sharing your experience! We’re delighted that David was able to provide the kind of support and guidance that makes planning a trip easier and more enjoyable. We look forward to continuing to assist you as your adventure takes shape!

Valutata 5 stelle su 5
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Risposta di Happy Gringo Travel

Thank you so much for your feedback! We’re thrilled to hear that our team’s follow-up and quick responses made a positive impression. We look forward to continuing to support you as your trip approaches!

Valutata 5 stelle su 5

Great Experience

David was very responsive and thoroughly answered my questions. He listened to what I wanted and customized my trip to meet my expectations.

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your wonderful review! We’re so glad David could be responsive. We hope you had an unforgettable travel experience and look forward to planning your next adventure!

Valutata 4 stelle su 5

MaJo was extremely helpful

MaJo was extremely helpful in arranging our Peru mountain experience. We iterated the program a few times before it matched our exact wishes, and she was very patient and responsive

9 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your wonderful review! We’re happy Majo could patiently guide you through the planning process and craft a program that matched your vision. We hope you had an unforgettable Peru mountain experience!

Valutata 5 stelle su 5

Great personal service

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for your kind words! We’re delighted to hear you appreciated our personal service. It means a lot to us!

Valutata 5 stelle su 5

Positive!

Very helpful in arranging everything
Due to airplane delay we missed the start of the trip, they intermediate with boat crew and guide so we could join 2 hours later

9 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you so much for your positive review! We're glad we could assist in arranging everything smoothly for you. We hope you had a wonderful experience!

Valutata 5 stelle su 5

It was easy and helpful

It was easy and helpful

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your kind words! We’re so glad you found it easy and helpful. We look forward to assisting you again soon!

Valutata 5 stelle su 5

Very responsive and clear

Very responsive and clear. Always available and open to suggestions. Very excited about my trip.

3 febbraio 2026
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Risposta di Happy Gringo Travel

We really appreciate your feedback. We’re happy everything went smoothly and can’t wait for you to enjoy your trip!

Valutata 5 stelle su 5

Nico is very responsive and polite

Nico was very responsive and very nice to work with. He helped plan my Galapagos itinerary. Nico is very detailed, answered all my questions, and provided suggestions. He is easy to reach via email and WhatsApp. I am really looking forward to my trip.

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your review. We’re glad Nico was so responsive and helpful in planning your Galapagos itinerary. We hope you have an amazing trip!

Valutata 5 stelle su 5

Maria for the win!

Maria has been super helpful, friendly and responsive to our needs. We have not taken our trip yet, but so far everything has gone very smoothly and we are excited to experience what Maria has helped us to plan.

3 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for your review. We’re glad everything has been easy and enjoyable so far. Have a fantastic time on your upcoming adventure!

Valutata 5 stelle su 5

Great Service

The assistant replied promptly to my enquires and was very helpful which gives me confidence the trip is going to be great!

27 gennaio 2026
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Risposta di Happy Gringo Travel

Thanks for the great review. We’re happy to hear the quick responses were helpful. Wishing you a fantastic trip ahead.

Valutata 5 stelle su 5

Heading to the Galápagos Islands??

Heading to the Galápagos Islands??? Look no further to help create your perfect itinerary! Nicolas Bayas of Happy Gringo was very knowledgeable in getting us to the many locations and hotels for the trip... Great choice of hotels on any budget, your choice. Events of nature, city tours, horseback riding vs walking ;) all perfect. You will be delighted with his patience...

2 febbraio 2026
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Risposta di Happy Gringo Travel

Thank you for the wonderful review. We’re glad Nicolas could help put together the perfect itinerary and find great hotel options for your trip. It was a pleasure assisting you! :)

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