We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Leggi di più
L'azienda ha risposto
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... Leggi di più
L'azienda ha risposto
I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Happy Gringo Travel
Scritti dall'azienda
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Informazioni di contatto
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Eccellente
567 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jacky has been amazing!!
Jacky has been amazing in helping us plan the trip to Galapagos. Haven’t been there yet, but are super excited about the trip. There is a plethora of options in Ecuador - she found us a cabin in a cruise that we hadn’t looked at which actually met all our needs. The planning couldn’t gave talented without her help. Will update this after the trip
3 febbraio 2026
Risposta di Happy Gringo Travel
Thanks for sharing your experience. We’re happy to hear Jacky could guide you through the many options and find a great fit. Wishing you an unforgettable adventure in the Galapagos.
I’m very happy with David’s travel…
I’m very happy with David’s travel assistance. His help was useful, appropriate, and always on point. Professional, efficient, and reliable.
3 febbraio 2026
Risposta di Happy Gringo Travel
Thank you for your kind words. We’re glad to hear David’s support was helpful and reliable throughout. It was a pleasure assisting you.
Great experience
Jacky was very helpful in planning our trip. She patiently and quickly answered all of our questions, and was knowledgeable in advising us of different options.
3 febbraio 2026
Risposta di Happy Gringo Travel
Thank you for your kind review. We’re delighted to hear Jacky made the planning process smooth and enjoyable. We look forward to helping you again in the future.
Jonathan was super helpful and very…
Jonathan was super helpful and very responsive. He made the whole process so smooth.
3 febbraio 2026
Risposta di Happy Gringo Travel
Thanks so much for your kind words. We’re glad Jonathan was helpful and responsive and made the process smooth. We hope to help you again in the future.
Galapagos cruise
I just got back from an 8 day Galapagos cruise on the Grand Majestic booked with Happy Gringos. The cruise itself was absolutely fantastic and exceeded my expectations. I booked through David in July last year and he was amazing with building our itinerary and answering the many questions I had. He was super responsive throughout the entire experience. I can’t recommend a trip to the Galapagos more, and don’t hesitate to book with Happy Gringos.
19 gennaio 2026
Risposta di Happy Gringo Travel
Thank you for your wonderful review! We’re so happy you had an amazing time on the Grand Majestic and that David was able to support you every step of the way. The Galapagos is truly unforgettable, and we appreciate your recommendation, it means a lot to us!
Happy Gringo Travel is a professional travel…
Happy Gringo is a professional travel agent based in Quito. My travel advisor, Jacky Valarezo, was very competent and responsive to my emails. We also had a WhatsApp call, wjhich was useful. My husband and I booked a Galapagos Cruise and a Napo Wildlife Center stay with them, we went from 12th to 19th January 2026. We had a fantastic time! The payment process with Revolut or Wise run very smoothley. I can highly recommend Happy Gringo and Jacky!
3 ottobre 2025
Risposta di Happy Gringo Travel
Thank you so much for your wonderful review! We’re thrilled that you had a fantastic time in the Galapagos and at the Napo Wildlife Center. We also appreciate your trust with the payment process and look forward to helping you plan your next adventure!
rapidité et efficacité et disponibilité
16 gennaio 2026
Risposta di Happy Gringo Travel
Merci pour votre commentaire ! Votre satisfaction sur notre rapidité, efficacité et disponibilité est notre plus belle récompense. Au plaisir de vous servir à nouveau !
Risposta di Happy Gringo Travel
Thanks for your kind words! We're so glad you had a positive experience with us. We look forward to helping you with your next adventure!
David did a fabulous job organizing our…
David did a fabulous job organizing our trip of a lifetime - we are grateful!
16 gennaio 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We’re thrilled to hear that David helped organize a true trip of a lifetime. We really appreciate your trust and are so glad you had such a wonderful experience.
Galapagos Tour with Happy Gringo
I have contacted several agents on the trip to Galapagos. Jacky from Happy Gringo gave us the best deal. She was prompt in all her communications and responded to questions almost immediately. She tailored our trip to suit the needs of the group. Payment process too was very easy.
16 gennaio 2026
Risposta di Happy Gringo Travel
Thank you very much for your kind review! We’re delighted to hear that Jacky’s prompt communication, attention to your questions, and tailored approach helped create the ideal Galápagos trip for your group. We truly appreciate your trust and are glad the booking and payment process was smooth. We hope to welcome you again in the future!
Nico nos atendió muy bien
Nico nos atendió muy bien. Recibió todos mis comentarios y adaptó el viaje a nuestras necesidades y gustos.
Siempre hubo buena comunicación y un trato muy educado.
16 gennaio 2026
Risposta di Happy Gringo Travel
¡Muchas gracias por su comentario! Nos alegra saber que la atención y el cuidado en cada detalle por parte de Nico ayudaron a crear un viaje perfectamente adaptado a sus necesidades y gustos. Agradecemossu confianza y sus palabras. Esperamos poder acompañarlos nuevamente en una futura experiencia.
Risposta di Happy Gringo Travel
Thanks for your kind words! We’re glad our advisor could help make the experience a great one.
We have just booked our trip for…
We have just booked our trip for October this year and Jacky has made the whole process simple, stress free and the trip itself looks amazing. We can’t wait to get out there. Really hoping the experience out there is just as smooth sailing as it was arranging and booking the holiday.
16 gennaio 2026
Risposta di Happy Gringo Travel
Thank you so much for your lovely feedback! We’re thrilled to hear the booking process was smooth and stress-free. October is a fantastic time to travel, and we’re confident the experience will be just as seamless once you’re there. We can’t wait for you to enjoy every moment!
Thank you Jonathan and Happy Gringo!
The Agency is recommended by Lonely Planet for trips to Galápagos Islands, and it doesn’t disappoint. Prompt, courteous and always professional, staff at Happy Gringo Travel are among the very best.
Jonathan is very experienced and knowledgeable, and delivered the best holiday itinerary I could wish for. His manner is pleasant and his communication always prompt. He alleviated my safety concern about international money transfer with patience and professionalism. Nothing was ever too much to ask him, and he always made sure the feedback I provided was considered as he tailored the holiday plan to suit all my needs.
Thank you Jonathan and Happy Gringo!
8 gennaio 2026
Risposta di Happy Gringo Travel
Thank you for your kind and detailed review! We’re delighted to hear that Jonathan’s experience, communication, and attention to detail helped create the perfect Galápagos itinerary for you. We truly appreciate your trust and your feedback, and we’re so glad we could tailor the trip to meet all your needs. We hope to welcome you again in the future!
Nico was pleasant and professional…
Nico was very pleasant and professional to deal with. He discussed many options with me, and helped me decide on the best tour for myself and my friends.
He has continues to provide excellent communication by phone and email
8 gennaio 2026
Risposta di Happy Gringo Travel
Thank you for your kind words! We’re glad to hear that Nico was pleasant and professional, and that he helped you explore different options to choose the best tour for you and your friends. We appreciate your feedback and look forward to welcoming you!
Nico offered a range of available…
Nico offered a range of available options tailored to our interests. He was helpful, friendly, and responsive.
8 gennaio 2026
Risposta di Happy Gringo Travel
Thank you for your kind words! We’re happy to hear that the options were well tailored to your interests and that the experience was helpful and enjoyable. We truly appreciate your feedback and hope to see you again!
Organisation was perfect and the…
Organisation was perfect and the information, the guide and the crew were friendly, helpful and very informativ. Food was nice. It was a perfect day.
23 dicembre 2025
Risposta di Happy Gringo Travel
Thank you for your kind words! It’s great to hear that everything was well organized and that our guide and crew made your day enjoyable and informative. We’re glad you liked the food too and hope to see you again!
Would not use again
Not a great experience. Communication was slow and tour options not explained. Hotel choice was poor. Logistics were not explained clearly.
23 dicembre 2025
Risposta di Happy Gringo Travel
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations.
We will carefully review your comments and the details of your case. Traveling to the Galápagos during peak season can sometimes be quite busy, and we understand how this may impact the overall experience. Despite the limited timeframe, we did our best to plan and organize your trip, and all itinerary details, logistics, and hotel information were shared in advance through the tour pack.
We truly regret that the trip did not fully align with what you had envisioned and appreciate you sharing your perspective with us.
Very responsive
Very responsive, listened and planned day according to our requests. Happy with guide chosen.
23 dicembre 2025
Risposta di Happy Gringo Travel
Thank you very much for your kind review! We’re happy to hear that the planning matched your requests and that you were satisfied with the guide. We hope to welcome you again in the future.
Die Kommunikation hat sehr gut geklappt…
Die Kommunikation hat sehr gut geklappt und es gab viele hilfreiche Informationen zusätzlich!
23 dicembre 2025
Risposta di Happy Gringo Travel
Vielen Dank für das tolle Feedback! Es freut uns sehr, dass die Kommunikation gut geklappt hat und die zusätzlichen Informationen hilfreich waren.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.