We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Leggi di più
L'azienda ha risposto
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... Leggi di più
L'azienda ha risposto
I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Happy Gringo Travel
Scritti dall'azienda
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Informazioni di contatto
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Eccellente
567 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Happy customer
Our sales rep, Jonathan was very knowledgeable and very quick at responding to all our requests. We have traveled quite a bit but we haven’t seen a detailed itinerary such as the one provided by Happy Gringo.
15 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Jonathan provided you with such knowledgeable and prompt assistance throughout your planning process. We hope you have an incredible trip, and we’ll be here anytime you need help planning your next adventure!
Organization
We would like to point out how great was our comunication with MaJoCornero,
She is an excellent professional and helped us to oganize our trip providing us with all informatin we need. She responded immediatly to all requests
13 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We’re truly happy to hear that your experience with Majo was so positive. Wishing you an amazing journey, and we’re always here if you need anything else!
Maria has been great.
2 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind feedback! We’re very happy to hear that Maria has been great. We truly appreciate your trust and look forward to helping you plan more amazing trips in the future!
Viaje a Galápagos en familia
Nicolas comprendió desde el inicio el tipo de viaje, necesidades y presupuesto con el que contábamos. Hizo lo posible por ofrecernos aquello que estábamos buscando. Recibí respuesta rápida a mis consultas, claridad y transparencia en lo contratado. Ahora toca esperar a disfrutar del viaje y que todo salga como previsto. =)
3 febbraio 2026
Risposta di Happy Gringo Travel
¡Muchas gracias por compartir tu experiencia! Nos alegra muchísimo saber que Nicolás pudo entender desde el inicio. Ahora solo queda disfrutar al máximo de su aventura en Galápagos. Estamos seguros de que será un viaje inolvidable! :)
Jacky is honest
Jacky is honest, hard working, quick to get back to us and a delight to work with!
16 marzo 2026
Risposta di Happy Gringo Travel
hank you so much for your kind words! We’re so glad you enjoyed working with her, and we hope to help you plan another amazing trip very soon!
Skip AI automated emails, then your service will be great.
Everything went really well, except 2 emails. It looks like they were automated by AI with unusual information ...not responding on my questions. Both times I got a normal email from Jacky with the normal and good answers. It is confusing when you first get these AI emails.....better to wait a few more hours and get the right answers and information.
13 marzo 2026
Risposta di Happy Gringo Travel
Hi, thank you so much for your feedback! We’re really happy to hear that overall everything went well and that you received helpful support along the way. We truly appreciate your comments regarding the emails, and we will definitely take your suggestions into account. Thanks again for choosing us, and we hope to assist you again in the future!
Best choice
Our travel assistants David (and now Maria) are just amazing. Booking tours with them in Ecuador was so easy. They answer immediately always with an easy solution to any personal request, the booking was so smooth and without any trouble, it was such a great help. We greatly recommend happy gringo and will gladly book more tours with them. Thanks!!!!!!
13 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for this amazing review! We’re thrilled to hear that David and Maria made your experience so smooth and enjoyable. It truly means a lot that you’d recommend Happy Gringo, and we’ll be more than happy to assist you again! :)
Galapagos cruise
Dealt with Nico. Everything was handled smoothly and competently. No complaints.
13 marzo 2026
Risposta di Happy Gringo Travel
Thank you for your review! We’re so glad to hear that everything went smoothly with your Galapagos cruise. Nico will be happy to know his support made your experience easy and stress-free. We truly appreciate your trust in us and hope to assist you again on your next adventure!
Old town & equator tour
We had only one day in Quito and chose to take the old town & equator tour, which covered a lot of Quito highlights. The guide was very flexible on adjusting the tour to fit our interests.
Happy Gringo is highly recommended. Our travel advisor, MaJo, was very warm and patient to gave us tour recommendations and to help us make changes when our travel dates had to change.
10 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We’re really happy to hear that you made the most of your day in Quito and enjoyed the Old Town & Equator tour. We truly appreciate your recommendation and hope to help you plan another adventure in Ecuador!
Risposta di Happy Gringo Travel
Щиро дякуємо за ваш чудовий відгук! Нам дуже приємно чути, що вам сподобалося наше спілкування та що сервіс був зручним для вас. Бажаємо вам неймовірної та незабутньої подорожі!
I would prefer to write this review…
I would prefer to write this review AFTER my trip! but thus far, Maria has been 100% wonderful & fantastic!
2 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We're really happy to hear that your experience with Maria has been wonderful so far. We’ll be here if you need anything while preparing for your trip, and we can’t wait to hear about your experience once you return. Wishing you an amazing adventure ahead!
David was super responsive
David was super responsive, informative and welcoming.
Peace y'all
23 febbraio 2026
Risposta di Happy Gringo Travel
Thank you so much for your wonderful review! We’re really happy to hear that you found the communication responsive and informative and that you felt welcomed. We hope you have an amazing trip ahead! :)
Great experience!
Jonathan made it so easy (and fun!) to plan our trip to Ecuador in August. I had done a ton of research on my own, so filling out the trip planning “quiz” on Happy Gringo was a piece of cake and truly enjoyable. Within a couple days he came back to me with an itinerary - I asked a ton of questions and he answered every question very thoroughly, and helped make a couple edits to the trip. I couldn’t be happier with how seamless this process was and we are so excited for our trip in August!
2 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your fantastic review! He’ll be delighted to hear that his thorough answers and flexibility with edits helped make the experience easy. We’re just as excited as you are for your August trip and can’t wait to hear all about it. Thank you for trusting Happy Gringo with your journey!
Excellent friendly customer service
Jacky was very prompt and patient with us even though we had few changes to our plans. She also gave us good information on the hotels while we are on transit to our destination
23 febbraio 2026
Risposta di Happy Gringo Travel
Thank you so much for your lovely feedback! We truly appreciate your support and look forward to assisting you again :)
Very smooth booking process
Quick reply, taking the time to check an information if needed, helpful and very client oriented
2 marzo 2026
Risposta di Happy Gringo Travel
Thank you for your wonderful feedback! We’re so pleased to hear that you found the booking process smooth and our communication quick and helpful. We truly appreciate your kind words and look forward to assisting you again!
Jacky has been helpful and thorough
Jacky has been helpful and thorough - great experience so far!
2 marzo 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We’re delighted to hear you’ve had a great experience so far. Jacky truly takes pride in being helpful and thorough, and your feedback means a lot to us. We look forward to continuing to support you! 😊
Recommended
I have been very impressed with Maria from Happy Gringo. She has been really helpful, very efficient and friendly and patient with me. Also very reassuring.
I would highly recommend them for booking but will be able to rate fully when I have been on the trip.
3 febbraio 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We’re excited for you to experience the trip itself and can’t wait to hear all about it when you return. If there’s anything at all you need in the meantime, we’re always here to help.
Our guides were awesome
Our guides were awesome, very knowledgeable, and helped us reach the glacier at Cotopaxi. Would highly recommend.
19 febbraio 2026
Risposta di Happy Gringo Travel
Thank you so much for your kind words! We truly appreciate your recommendation and hope to welcome you on another adventure soon.
Happy Gringo made me SO HAPPY
Happy Gringo responded promptly to my request for information. Our agent, David, was polite and knowledgeable. He suggested all the activities I had researched and hoped we would do (without me suggesting them) and even worked around some previous obligations we had scheduled already. I made one suggestion about a lodging location, to which he replied that he recommended no tourist stay in that particular section of town due to safety concerns. I greatly appreciated his honesty and his concern for our wellbeing and happily took his advice ;) David was approachable and always ready to answer my questions. I can’t wait to go on our trip to Ecuador - he has planned a FANTASTIC itinerary for us!
18 febbraio 2026
Risposta di Happy Gringo Travel
Thank you for such an incredible review. We’re delighted that David was able to anticipate your wishes. We wish you an unforgettable journey in Ecuador and look forward to hearing all about it!
Tres bonne expérience de reservation et…
Tres bonne expérience de reservation et organisations des sorties sur Santa Cruz. Ils sont disponibles et réactifs
19 febbraio 2026
Risposta di Happy Gringo Travel
Merci pour votre confiance ! Heureux que votre expérience à Santa Cruz se soit parfaitement déroulée. Au plaisir de vous accompagner à nouveau.
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