Hapi Recensioni 

205
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I met Pratik today on site. He was extremely helpful and answered all questions I had with such ease and enthusiasm. Thank you! He recommended the Hapi Benefits app and the features on there. I tol... Leggi di più

Valutata 5 stelle su 5

We were really pleased to have Lorna in the building for the week. From day one, she was fantastic with the team, taking the time to speak to people directly at the frame, which saved them having t... Leggi di più

Valutata 2 stelle su 5

When it works it's fine, but this morning I tried to get a discount code for Cineworld to get a cheaper movie entry, was met with a message that keeps saying billing address wrong and then I got l... Leggi di più

Valutata 5 stelle su 5

Happy with the savings made on everyday shopping and purchases. Spoke with Sean about the additional benefits available. So all good.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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4,6

Tutte le recensioni

(205)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Doesn't let me pay for discounts

Doesn't let me pay for discounts. Rubbish app

23 marzo 2025
Non scritta su invito
Logo di Hapi

Risposta di Hapi

Good morning Harry,

I'm sorry that you've not been able to pay for your discounts.

Please can you contact our dedicated support team on 01908 605000. They'll be more than happy to assist you further to enable you to make the most of your platform and the great discounts available to you!

Valutata 1 stelle su 5

Disgraceful Service & Liars

Shocking Company - Applied for the Cycle2Work scheme back in January, Everything was approved however 3 weeks on had not received my LOC. I contacted Hapi who gave me a Number for Halfords as my application had been “Sent Over” - Halfords had no records of this. I chased Hapi again who said their manager had sent my application directly to a manager at Halfords and would be dealt with in the next couple of days… Guess what? Still nothing. Again I contacted Hapi & Halfords and still no further forward. It’s now 3 months in and no change in my situation. I would advise you to just save and buy a bike or whatever you want rather than use this platform. For the length of time I’m waiting I could of bought 2!

12 febbraio 2025
Non scritta su invito
Logo di Hapi

Risposta di Hapi

Good morning Scott,

I'm very sorry to hear about your experience and the frustration this will have caused you.

Please can you contact our customer service team on 01908 605000 who will provide you with an update.

Valutata 1 stelle su 5

Extremely Poor Data Handling Practices

This company *will not* let me unsubscribe or quit from their system no matter how many times I ask. I have been trying to stop them bothering me for almost 6 months now.

A long, long time ago I used some kind of benefit through Hapi to make a single purchase, connected to my partner's membership.

After this I got fed up receiving promotional emails and account messages, so I closed my online account while doing a bit of digital housekeeping. To my surprise, they continued to send me promotional emails even though my account was closed. These did not have any kind of unsubscribe option in them, which they should do.

So I asked them to unsubscribe me by email.

Their totally unhelpful team repeatedly demanded all sorts of completely irrelevant personal data like my payroll number, DoB, postcode, workplace - just to unsubscribe me from marketing communications.

I pointed out to them this it is against their GDPR obligations to erect all these barriers to just getting off their email list, and that I did not want to share any personal data with them beyond what I had, and they said they removed me.

For a while I stopped getting messages.

Now a few months later, it starts again - I am getting account related messages about the holiday season. What on earth?? This is for a closed account, where I have repeatedly asked for all my information to be removed from their system.

I emailed them almost a week ago to ask why this happened, and all I get is a *daily* auto-response - we are very busy, we're sorry we haven't replied.

I tried to look up the email contact for their privacy officer on their privacy policy, but the link doesn't work.

My honest impression is that these folks just do not know what they are doing, it's a really unprofessional experience, and I would think hard before signing up with them and giving them any of your data.

18 dicembre 2024
Non scritta su invito
Logo di Hapi

Risposta di Hapi

Good afternoon Theo, we're very sorry to hear about your experience. We'd love to put things right and investigate your concerns, please could you contact us on 01908 605000 so we can locate your account?

Valutata 1 stelle su 5

Voucher did not work

Voucher did not work, then kept being promised a refund which is like getting blood out of a stone

1 dicembre 2024
Non scritta su invito
Logo di Hapi

Risposta di Hapi

Good morning Rebecca, we're very sorry to hear about your experience. Please contact us and we'll be more than happy to provide you with an update

Valutata 5 stelle su 5

Jordan M

Jordan M. was very porfessional and explained me all benefits we could get from Hapi in DHL Supply Chain in Scunthorpe.

4 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Jordan m Hapi app

Jordan m helped set me up on the Hapi account and the help I was received was great, helped get me some discount at some stores I wasn’t aware of

2 dicembre 2024
Non scritta su invito

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